Nov 192015
 

Took the MRT to Hong Kong airport, and went absolutely without a hitch. Tried to check in at the Kowloon station checkin desk, but the Air India counter was like 20 people deep, and no special lines for Star Gold or business class. Got to the airport, and things were a bit better. The agent was a bit confused – seems nobody flies to Delhi just to connect to a United flight to Newark. I’m…special. She didn’t give me any grief about my carryons, however, I asked her for blank luggage/nametags since I know Indian security likes to have something to stamp. She thought this was the oddest request she’d ever heard, but after checking my onward ticket to Newark she was ok with it.

Long line about 20 minutes for security, and another 20 minutes for immigration. Not sure if this is normal or not, but was rather surprised there were no business class lines or anything. Still had time for one more Starbucks before heading to the United Club for a pre-flight glass of wine and 15 minutes of relaxation. Got to the gate, where boarding was just beginning on time.

Air India flight 317
Hong Kong, SAR (HKG) to Delhi, India (DEL)
Depart 18:05, Arrive 21:10, Flight Time: 5:35
Boeing 787-8 Registration VT-ANE, Manufactured 2013, Seat 2F
Miles Flown Year-to-Date: 97,462
Lifetime Miles Flown: 2,136,068

First impression of this Air India 787 which was less than two years old, RATTY! Seems they have the same-ish hard product as Turkish A330 I’d flown to Istanbul earlier in this trip, complete with the “footsy” benches for your feet. I can just see trying to sleep in this seat setup and playing footsy with your neighbour. How hard would it have been to put a little divider in the middle of the bench?

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Seats were in some of the worst repair I’ve ever seen for a two year old plane. Just look at the footrest area:

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Welcome aboard drink, choice of hot or cold towel, but only juice or water to drink:

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For a five hour flight, the menu sounded pretty tasty:

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The horrors…not only were the nuts not warm, they were served in a bag! Good thing Korean Air Princess wasn’t on this flight!

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In case you are wondering what “Dry Snax” are, this is it. Crunchy and tasty, but I pretty much just picked out the cashews:

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The meal was served all on one tray, which was extremely packed. The bread was even left in its foil to stay warm a bit longer. I have to admit, the main course was seriously tasty, and the dessert was pretty good too. Some sort of cake with cherries in it. There were two choices of main, and I believe this was a lamb curry:

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Flight was very uneventful. Crew was friendly and helpful, quick with drink refills when asked, and always pleasant. They seemed almost offended I wasn’t staying in India, despite over a dozen trips in the past, including two weeks earlier this year. This crew was from Mumbai, and told me I really did have to check it out next time as it’s “much better” than Delhi or Chennai!

Landed, and had a long walk in the hot and humid terminal to the transit desk…where things got real. Real crazy. Fortunately, I had packed my patience for India, and when I was told to “go sit down, we will find someone from United to assist you” decided not to. Standing at the desk, reminding them every five minutes, and using the words “global services” I managed to get someone from United to come to the transit desk…nearly 45 minutes after landing! Had I just gone to sit down and wait, I’m sure it would have been over an hour….

When the agent did arrive, she was super friendly and helpful. First, she had to let me know some bad news. The flight “might” be delayed because it had come in with a non-functional WiFi and entertainment system. Ugh. I tried asking really nicely since it looked like there might be three or four empty seats if she could try and put me in any set of two with an empty next to it. She promised to try her best.

This is where it got much better…she insisted on escorting me from the transit desk, through transit security, through some back “employees only” corridors, up a secret elevator, and directly into the lounge. I only had 20 minutes, but she came back to get me at the end of those 20 minutes, and escorted me to the gate! Best service ever! To top it off, she’d managed to secure seats 10A and 10B for me, with a promise of nobody next to me. It’s amazing how far patience and being nice can get you sometimes! Unfortunately, there would be no WiFi or entertainment of any sort on the flight….

United flight 83
Delhi, India (DEL) to Newark, New Jersey (EWR)
Depart 23:35, Arrive 05:15, Flight Time: 15:10
Boeing 777-200, Registration N27015, Manufactured 2000, Seat 10A
Miles Flown Year-to-Date: 104,786
Lifetime Miles Flown: 2,143,392

Boarded to a crew that looked incredibly grouchy, but the menu looked…interesting…

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Warm nuts were served, but warm to the point they’d lost their crunch. I passed after just a few. There was also another packaged Indian snack, which I wasn’t overly fond of:

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Looks like the appetizer has been upgraded…two shrimps. I took it for the picture, but still refuse to eat shrimp on a plane after getting food poisoning from it on two different occasions:

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Unusual indian-style salad of missed vegetables in a dressing. It was tasty, and made for a very nice change from the rather bland salads United usual offers:

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The lamb biryani was, quite simply, the best main course I’ve ever had on United. Just spicy enough, served with tasty raita, and I admit I ate every bite of it and considered asking if they had another. I’ve never done that before!

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Even the cheese selection was better than usual, and yes, I did ask for two in this case:

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Strangely, the only choice for the ice cream was caramel, and there were no cherries. Boo! This flight might get dinged in my 2015 sundae year in review…

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Slept nearly nine straight hours, which is great for me on a plane. There is something about late night westbound redeyes that not only helps me sleep really well, but helps me arrive feeling super refreshed. I guess sleep is easier because it’s 1 or 2am local time when I try and sleep, but landing, despite it being 5/6a local time it’s after noon to the body clock. I learned this when I was doing Dakar-Washington frequently, and actually don’t mind redeyes as long as they are long enough…and westbound!

Breakfast was ok…but as usual the fruit was dry. I had the omelette, the corn croquette was also pretty tasty, and the grilled veg. I left most of the carbs aside, though:

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Immigration via Global Entry was a snap, and was to the lounge less than 15 minutes after landing. There was a 30+ minute wait for a shower, so of course I went next door to Starbucks to inhale a quad iced espresso on ice before taking one of the best showers of my life. There’s nothing like a nice warm shower after spending 20+ hours on planes! The good news, is I checked my email while waiting, and there was already a proactive email from United apologizing for the broken entertainment system, and offering a $200 travel voucher.

Unfortunately, my connection was out of the A gates, so it was out in the cool drizzle to shuttle over to the A terminal, where I got there just as we were boarding.

United flight 3522 (operated by Shuttle America)
Newark, New Jersey (EWR) to Chicago, O’Hare (ORD)
Depart 06:50, Arrive 08:18, Flight Time: 2:28
Embraer ERJ-170, Registration N647RW, Manufactured 2005, Seat 2A
Miles Flown Year-to-Date: 105,505
Lifetime Miles Flown: 2,145,345

Extremely unremarkable flight. The flight attendant was attentive with frequent water refills, watched some tv on the iPad. There was a breakfast offered, but I skipped it since they were somehow one short, and I wasn’t really hungry since I’d just eaten. I really would have only taken it for photography purposes anyways…

Nice view on approach to Chicago:

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Had to hop over to the F Concourse for my connection, first time I’ve ever been there at O’Hare. Am I right it’s pretty much just for the ERJ-145s? Nice new lounge there, however, even if it was extremely packed. Good view of Barbie Jet Central:

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United flight 3259 (operated by ExpressJet)
Chicago, O’Hare (ORD) to Ottawa, Ontario (YOW)
Depart 10:47, Arrive 13:36, Flight Time: 1:49
Embraer ERJ-145, Registration N13903, Manufactured 2001, Seat 1A
Miles Flown Year-to-Date: 106,160
Lifetime Miles Flown: 2,144,000

Nothing at all to say about this flight. Standard E145 flight, one pass on drinks, then then we were descending. I’ve never been on one of these planes for a flight over two hours, but can see how it would be a total nightmare.

Immigration was a bit of a pain at Ottawa – first time I’d ever been through without Nexus in over five years. Questioning was pretty extensive, and given that (a) I’d lost my NEXUS card during my last visit and (b) I was only there to change planes flying back to the US because “it’s cheaper to fly international out of Canada….yup…I got sent to secondary inspection. Ugh!

Fortunately, a quick show of my printouts, an explanation, and I was in and out in under five minutes. At least as far as secondary goes it was painless. Quick trip up to the Nexus office to retrieve my lost card, and still had time to get lunch with a friend.

It was a gorgeous day in Ottawa, about 22C and sunny, and perfect for a small lunch and beers on the patio:

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Just to show again how sunny and gorgeous it was, one more sunny selfie in front of TD Place:

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Immigration back at the airport was painless, and I had 20 minutes or so before boarding, so grabbed a beer at the one restaurant inside the US Departures area. The guy sitting next to me was in a sling, and had just had rotator cuff surgery two weeks prior, so we commiserated a bit. I let him know I was up to 100% already after just four months, so hopefully left him feeling a bit hopeful!

United flight 5946 (operated by ExpressJet)
Ottawa, Ontario (YOW) to Newark, New Jersey (EWR)
Depart 17:15, Arrive 18:42, Flight Time: 1:27
Embraer ERJ-145, Registration N12175, Manufactured 2004, Seat 1A
Miles Flown Year-to-Date: 106,489
Lifetime Miles Flown: 2,144,329

Plane go up. Consume Diet Coke. Plane go down. Arrive right on time. Connecting flight was just two gates over in the A concourse, so I had time to enjoy some of Oscar’s finest hummus and cheese cubes in the packed A Concourse United Club while waiting.

United flight 4312 (operated by ExpressJet)
Newark, New Jersey (EWR) to Washington DC, National (DCA)
Depart 19:43, Arrive 21:04, Flight Time: 1:21
Embraer ERJ-145, Registration N14573, Manufactured 2002, Seat 1A
Miles Flown Year-to-Date: 106,688
Lifetime Miles Flown: 2,144,528

One last flight, another E145. Yes, you know how it goes: plane go up, consume Diet Coke, plane go down. 40 minutes start to finish…and with that the end of another epic trip! I promised myself I’d get this trip report done before leaving on my next trip…and…done with ONE HOUR to spare! Stay tuned..up next: Algeria, Cuba, and the Bahamas!


  One Response to “Hong Kong to DC…via Delhi, Newark, Chicago, Ottawa and Newark…including Air India 787”

  1. Great trip report, always jealous of your travels.

    I wonder though, why are you so loyal to United? They clearly seem to be the worst of the big 3 US airlines? Is it because you are DC based? Or is their mileage program just better for your travel patterns?

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