787 | Jason Around the World

Abu Dhabi to Washington, Dulles in Etihad 787-9 First Class*

Airports, First Class, Flights, Tuvalu 2016, United Arab Emirates No Responses »

May 262016

When I booked my Etihad transfer back to the airport, they sent me an email telling me they would pick me up at 8:30am. 2:15 before the flight, based on the fact I was in first and supposedly the lounge was nothing to write home about, was just right for me. Went to bed, woke up, went down to breakfast, and was reading my email when…

I saw that at 11pm the night before, they sent me another email telling me they would pick me up at 7:45am. This was at about 8:10am when I was eating breakfast…I ran over to the front desk, and yes, they’ve tried calling my room, the driver has been waiting since 7:45…and has just left. Way to change the transfer less than 12 hours before the flight Etihad, when normal people are sleeping, and to leave without me.

Fortunately I was able to get an Uber in about 10 minutes, and was to the airport for just over 45 Dirhams. But then, dropped off at the first class check-in area (the one thing that seems to be separated on the ground for first and business passengers) and was told “oh, no, we have closed the flight. You have been offloaded.” 1:58 before the flight. It seems US flights close for checkin two hours before the flight due to US Customs/Immigration pre-clearance. Why in the world had Etihad misled me with an email leading me to believe it was ok to be picked up 2:15 before my flight? UGH!

Fortunately, the agent made some phone calls, and was very clear when she told me “this is a one time exception – next time you cannot travel” – and yes, this is ground services for a first class that is trying to compete with the best in the world. So far, except for the hard product on the A380, they were falling way, WAY short in my book.

Fortunately, no wait for immigration or security, and I’d been warned I needed to head straight to US Pre-clearance, no time to spend in the general lounge. I still popped in for one minute to confirm there is still no separate first class lounge (seriously? you build apartments in the sky but can’t build a lounge for first class?) and headed to pre-clearance. There were still plenty of people in line, I was quickly processed through Global Entry, quick interview by the agent for customs purposes, and was through to the gate area.

Etihad does have a lounge after pre-clearance, and it was incredibly small and packed again since it was shared by business, first, and all their frequent flier elites. Yes, like London, it’s nice you have waiter service, but when you have 100 people in the lounge it kind of defeats the point. At least the AC was nice while we waited to board.

Like London, no priority boarding for First, just a scrum with all the elites and business class. It really seems to Etihad they think that first class just means a better seat. That’s nice and all, but it makes them far from competitive with other international first class…and this is coming from a guy whose biggest selling point at 6’4 is generally the seat!

Etihad flight 131
Abu Dhabi, UAE (AUH) to Washington, Dulles (IAD)
Depart 10:45, Arrive 17:00, Flight Time: 14:15
Boeing 787-9, Registration A6-BLB, Manufactured 2015, Seat 1A
Miles Flown Year-to-Date: 86,282
Lifetime Miles Flown: 2,275,807

Just as in London, once boarded, the whole experience changed. Sure, it wasn’t an apartment, but the 787 suite was still extremely nice!

Being a morning flight, I thought it best to go slowly, and join the glass of champagne with a glass of orange juice. Once again, dates and arabic coffee were also offered.

The menu looked surprisingly similar to the flight in from London in many ways, just a few different choices:

Picture of Abu Dhabi after takeoff…the rear-facing seats were great for taking pics:

Same mixed nuts, wasabi peas, and olives starter as out of London…but I didn’t mind. Beats the usual boring nuts!

I decided to have a full lunch as I’d had a small breakfast, so the table was set:

The amuse bouche…I’m honestly not sure what it was, but it tasted mildly fishy.

The scallops appetizer. Rather small, but they were perfectly cooked so a nice light starter. The green apple was an interesting contrast in flavours, and I think it kind of overwhelmed the scallops. Not a fan of the pairing. Went nicely with champagne though 😉

Choice of breads, and butter and oil. Not sure the point of putting the little cover on the butter, but…

Palate cleanser….mint ice…did its job…

The onboard chef recommended the biryani, so I had to give it a try. I have to say it was absolutely delicious…great combination of spices, just enough saffron, cashews…super tasty. Also went nicely with the Malbec.

You knew I wasn’t going to pass up the cheese. The green apples and “fruit paste” made another appearance, and added a great touch.

In flight, love this shot of the curved 787 wing since I was seated “backwards” against the bright blue sky with the windows just slightly tinted:

Instead of passing out, I couldn’t resist dessert…chocolate and vanilla ice cream. They seemed surprised that I would want more than one flavour. It was pretty tasty though!

At this point, a glass of wine, and time to pass out for a nice five hour nap:

Woke up, watched a little tv, and about 90 minutes before landing decided to give the steak sandwich one more try. I had asked them in advance to make sure they saved one, and I’m glad I did because it was much better than the flight in from London. I know some of the preparation on board is done by the chef, so there is slight variation from flight to flight. I have to say this one did an extremely nice job!

I asked for another cheese plate to finish off my snack, but unfortunately there was no more left. It was suggested I try the pistachio cake, so I decided to go for it. I could only manage two bites though – it was way too incredibly sweet tasting and almost hurt my teeth:

With this, the flight was over. Landed at the domestic gate, train to the main terminal, got to baggage claim and there were about two dozen drivers waiting…but not mine. Etihad had texted me his information…so I called. Despite the fact we landed 10 minutes late my driver was still 15 minutes away. Maybe I just got super unlucky with the ground experience, but I found Etihad failed on nearly every front.

On the ground, I couldn’t distinguish what I received from business class, and the wines and food served in the air were also no better than business class quality. The only thing I found “first class” about Etihad was the seats – which were some of the best first class of any airline in the world, and the service in the air (only) which was also definitely top notch international first class standard. I will give Etihad another try, but after two flights they would be way down my list for a true comprehensive first class experience.

Next up, in less than 48 hours, I’m off to countries #193 and #194 – Mali and Mauritania. After than, just two to go!!!

DC to Bangkok with Air Canada and Thai in business class

Airports, Business Class, Canada, Flights, India, Thailand, Thailand 2015 2 Responses »

Feb 082016

When I found out I was headed to Bangkok for work, I had a bit of a dilemma. Ever since United stopped serving Bangkok, there are very few good options to get there with a United ticket. You can fly to Hong Kong and connect to from there, but that means the 747s or 777s, with their awful seating. I mean, seriously, who doesn’t have all-aisle access seating. Plus, this option was significantly more expensive than fares we were getting on Korean and Air China…which were non-starters since I still had lots of elite qualifying dollars to earn with just a month left in 2015.

Eventually, I remembered there were super cheap business fares to India, and found an Air Canada option via Toronto with United flight numbers, meaning United would ticket it. Combine this with a cheapish Delhi to Bangkok ticket, and I was in business. On the way back, the flights that worked best timewise out of India ended up being on Austrian to Vienna and on to Zurich, with a connection to United there. Tickets sorted, premier qualifying dollars in the bag, it was time for a few new experiences – Air Canada longhaul, on a 787 nonetheless, and Austrian longhaul.

Slept in a bit the day of the flight, then headed to DCA. The Air Canada agents at DCA are pretty terrible. I think they might be outsourced, but they really have no clue about Star Alliance benefits, there’s no lounge at all – nor is there a restaurant voucher/credit – and it’s overall a pretty miserable operation. Since I was on two separate tickets, she didn’t want to check me in without a visa for India. I showed her one on an expired passport, and she refused to accept that as valid, even though it’s just fine with India. Then, I showed her an expired visa in a current passport, and not seeing the date she was good with that. Seriously WTF.

Fortunately, the A Gates at DCA have a couple new restaurant options with iPad ordering, which is pretty slick. Had a small lunch, and soon it was time for the short flight up to Toronto.

Air Canada flight 7615, Operated by Sky Regional
Washington, National (DCA) to Toronto, Ontario (YYZ)
Depart 12:50, Arrive 14:15, Flight Time: 1:25
Embraer ERJ-175, Registration C-FEJL, Manufactured 2005, Seat 1A

I had been incredibly busy leading up to this trip, and hadn’t had any time to give thoughts to seats. By the time I did, the only seat left in business was 1A. Decent because you don’t have anyone reclining into you, but pretty poor from a legroom perspective. Whatever, it’s a short flight, so wasn’t a big deal. No pre-departure beverages offered, but a great view of the Pentagon on a clear day right after takeoff:

Small cheese plate and nuts were offered as a snack with wine…and refills. Not bad service for a flight that was just over an hour!

Toronto is a bit strange when making a US to International connection. In order to get to international departures, you still need to visit an immigration agent, but a different agent than if you were intending to enter Canada. Not sure what the point of this check is, since you’re merely in transit, but they do it. Satisfied I wasn’t up to no good, they let me into the international area, and the Salon Feuille d’érable – or Maple Leaf Lounge. Quite a good spread of food was out, so I had some tasty ravioli and the obligatory ceasar. I love the little maple leaf swizzle sticks:

A few weeks after I had booked, my friend John in Ottawa (who has guest blogged here before) found out he had to go to Tokyo for work. Being a complete dork and majorly short on miles to requalify with Air Canada, he opted to join me all the way to Bangkok, continuing on from there to Tokyo the long way. Talk about a super out of the way routing! While I enjoyed my ceasar, he indulged his obsession with the Maple Leaf Lounge cookies, and we got a bit of work done. There were several other options on the buffet, and I was pretty impressed with the amount of food that was set out. You’d never see hot options like this in a United or American club, not to mention all the fresh side dishes. You’re lucky to get hummus and some cheese cubes.

What a great coincidence, however, that we even had to leave on the same days and could end up on the same flights. Fortunately, his upgrade even cleared at the gate and on top of that, the last open seat was the one across the aisle from us. The travel gods were definitely smiling on us!

Air Canada flight 70
Toronto, Ontario (YYZ) to Delhi, India (DEL)
Depart 20:35, Arrive 20:55 next day, Flight Time: 13:50
Boeing 787-9, Registration C-FNOH, Manufactured 2015, Seat 4A

Brand spanking new 787-9, delivered barely a month prior, which still had that new plane smell. Welcome aboard screen:

Water AND sparkling water, along with a basic but nice amenity kit:

The crew was super friendly, while at the same time being very professional and addressing people by name. What’s for dinner tonight? Sorry for the slightly blurry pics…must have been one too many ceasars:

Goofy “we’re finally flying together” selfie:

Air Canada’s super-progressive safety video. I think the translation is: “Hey honey, let’s see if that guy in Row 8 is on Grindr!” It looks like their only préoccupation is with each other… 😉

Some horrible movie I watched. Looks like Air Canada has joined United and American in the cut-price split cashew camp:

Mixed greens, bread on a plate, and super tasty tuna starter. Quite possibly the best starter I’ve ever had from a North American airline.

I generally avoid fish on planes, but John had the sablefish. Based on the presentation, I’m pretty glad I skipped it:

My chicken murgh was even less appetizing looking, but fortunately tasted much better than it looked. Note the sad, empty wine glass:

Mini cheese and fruit plate…needed more cheese:

Pre-packaged ice cream for dessert? Sad panda…definitely a let-down from the United sundae.

John went with the chocolate fondant, which was definitely the better option:

At this point, I passed out for nearly nine glorious hours. With all the work leading up to this trip I was running super short on sleep, so was great to just be able to pass out. This also marked my third 787 redeye, and third one where I slept more than nine hours. There must be something to the lower cabin altitude and higher humidity on the 787, because I sleep as well on them as I do at home, and better than on any other plane. Plus, Air Canada did a great job keeping the cabin temperature reasonable, which made sleeping much easier.

Normally transatlantics aren’t long enough that I’m hungry for breakfast, but in this case decided to give it a go. The muffin was dry and I skipped it after one bite, as was the fruit unfortunately. However, the cottage cheese with the omelette was super tasty, especially with the red pepper relish. Not normally a big fan of eggs on planes, but it was a tasty combo!

Landed in Delhi late evening, and transit was pretty simple. We had to wait maybe 30 minutes for the Air Canada representative to come to the transit counter, and they were confused and not expecting us because we were on different tickets into and out of Delhi. Eventually, they figured it out, and transfer security was a breeze. This was like the fifth time I had done it this year, so I’m sure knowing what to expect made the whole process a bit easier as well.

Off to the ITC Green lounge, with some tasty Indian nibbles, Diet Pepsi, and WiFi to catch up on email. A couple hours later, we headed down to the boarding gate. I had forgotten there was a Starbucks there, or I would have gone much earlier. Normally I’m the one whose name gets messed up, but when John said his name the very eager barrista said “OH! Like John Cena!” I guess he’s a wrestling fan…

Our flight was about 30 minutes late for the ever dubious “operational reasons” but soon it was time to board. Bid John Cena a temporary farewell, as he was off to fend for himself amidst the cattle in back. Fortunately, I expected to be a bit more comfortable…

Thai Airways flight 316
Delhi, India (DEL) to Bangkok, Thailand (BKK)
Depart 00:15, Arrive 5:40, Flight Time: 3:55
Boeing 777-200, Registration HS-TKA, Manufactured 1998, Seat 12E

Nice welcome-aboard glass of tea:

Unfortunately, it was not to be as comfortable as planned, since I was stuck in a middle seat. Thai 777s not only do not go flat in the seats, but they have middle seats as well. Gross. I was seated next to a guy with a Chinese passport who kept hacking up phlegm the entire flight, and didn’t speak enough English to understand when I asked him to cover his mouth. Even acting it out didn’t seem to help. Fortunately, he knew the expression JOHNNY WALKER DOUBLE and after 5 or 6 of those he passed out. Doesn’t change the fact that about 36 hours after landing in Bangkok I came down with a cold. Want to guess who’s responsible?

At least there was Veuve to make things a bit better:

Menu was simple, but looked tasty:

The salad and shrimp were pretty meh, but hey, can’t complain when you’re flying India to Thailand and get multiple servings of garlic bread, and Veuve refills!

The chicken red curry was ok, but nothing special:

The raspberry marscapone cake was also pretty underwhelming, but again, the Veuve helped:

Landed in Bangkok about 30 minutes behind schedule. I wished John good luck with his connecting flight to Tokyo. I couldn’t imagine having another flight after this as it had already been nearly 24 hours in transit and I was absolutely wiped out. Not in the mood to deal with taxis or the Skytrain today, I opted for an AOT car to take me to my hotel. Up next was a super busy week of work events before heading home. I’ll do another review of the flights back home in another post, as well as one on the hotels I stayed at.

Hong Kong to DC…via Delhi, Newark, Chicago, Ottawa and Newark…including Air India 787

Airports, Business Class, Canada, Chad CAR Middle East Mongolia, Flights, Hong Kong, India 1 Response »

Nov 192015

Took the MRT to Hong Kong airport, and went absolutely without a hitch. Tried to check in at the Kowloon station checkin desk, but the Air India counter was like 20 people deep, and no special lines for Star Gold or business class. Got to the airport, and things were a bit better. The agent was a bit confused – seems nobody flies to Delhi just to connect to a United flight to Newark. I’m…special. She didn’t give me any grief about my carryons, however, I asked her for blank luggage/nametags since I know Indian security likes to have something to stamp. She thought this was the oddest request she’d ever heard, but after checking my onward ticket to Newark she was ok with it.

Long line about 20 minutes for security, and another 20 minutes for immigration. Not sure if this is normal or not, but was rather surprised there were no business class lines or anything. Still had time for one more Starbucks before heading to the United Club for a pre-flight glass of wine and 15 minutes of relaxation. Got to the gate, where boarding was just beginning on time.

Air India flight 317
Hong Kong, SAR (HKG) to Delhi, India (DEL)
Depart 18:05, Arrive 21:10, Flight Time: 5:35
Boeing 787-8 Registration VT-ANE, Manufactured 2013, Seat 2F
Miles Flown Year-to-Date: 97,462
Lifetime Miles Flown: 2,136,068

First impression of this Air India 787 which was less than two years old, RATTY! Seems they have the same-ish hard product as Turkish A330 I’d flown to Istanbul earlier in this trip, complete with the “footsy” benches for your feet. I can just see trying to sleep in this seat setup and playing footsy with your neighbour. How hard would it have been to put a little divider in the middle of the bench?

Seats were in some of the worst repair I’ve ever seen for a two year old plane. Just look at the footrest area:

Welcome aboard drink, choice of hot or cold towel, but only juice or water to drink:

For a five hour flight, the menu sounded pretty tasty:

The horrors…not only were the nuts not warm, they were served in a bag! Good thing Korean Air Princess wasn’t on this flight!

In case you are wondering what “Dry Snax” are, this is it. Crunchy and tasty, but I pretty much just picked out the cashews:

The meal was served all on one tray, which was extremely packed. The bread was even left in its foil to stay warm a bit longer. I have to admit, the main course was seriously tasty, and the dessert was pretty good too. Some sort of cake with cherries in it. There were two choices of main, and I believe this was a lamb curry:

Flight was very uneventful. Crew was friendly and helpful, quick with drink refills when asked, and always pleasant. They seemed almost offended I wasn’t staying in India, despite over a dozen trips in the past, including two weeks earlier this year. This crew was from Mumbai, and told me I really did have to check it out next time as it’s “much better” than Delhi or Chennai!

Landed, and had a long walk in the hot and humid terminal to the transit desk…where things got real. Real crazy. Fortunately, I had packed my patience for India, and when I was told to “go sit down, we will find someone from United to assist you” decided not to. Standing at the desk, reminding them every five minutes, and using the words “global services” I managed to get someone from United to come to the transit desk…nearly 45 minutes after landing! Had I just gone to sit down and wait, I’m sure it would have been over an hour….

When the agent did arrive, she was super friendly and helpful. First, she had to let me know some bad news. The flight “might” be delayed because it had come in with a non-functional WiFi and entertainment system. Ugh. I tried asking really nicely since it looked like there might be three or four empty seats if she could try and put me in any set of two with an empty next to it. She promised to try her best.

This is where it got much better…she insisted on escorting me from the transit desk, through transit security, through some back “employees only” corridors, up a secret elevator, and directly into the lounge. I only had 20 minutes, but she came back to get me at the end of those 20 minutes, and escorted me to the gate! Best service ever! To top it off, she’d managed to secure seats 10A and 10B for me, with a promise of nobody next to me. It’s amazing how far patience and being nice can get you sometimes! Unfortunately, there would be no WiFi or entertainment of any sort on the flight….

United flight 83
Delhi, India (DEL) to Newark, New Jersey (EWR)
Depart 23:35, Arrive 05:15, Flight Time: 15:10
Boeing 777-200, Registration N27015, Manufactured 2000, Seat 10A
Miles Flown Year-to-Date: 104,786
Lifetime Miles Flown: 2,143,392

Boarded to a crew that looked incredibly grouchy, but the menu looked…interesting…

Warm nuts were served, but warm to the point they’d lost their crunch. I passed after just a few. There was also another packaged Indian snack, which I wasn’t overly fond of:

Looks like the appetizer has been upgraded…two shrimps. I took it for the picture, but still refuse to eat shrimp on a plane after getting food poisoning from it on two different occasions:

Unusual indian-style salad of missed vegetables in a dressing. It was tasty, and made for a very nice change from the rather bland salads United usual offers:

The lamb biryani was, quite simply, the best main course I’ve ever had on United. Just spicy enough, served with tasty raita, and I admit I ate every bite of it and considered asking if they had another. I’ve never done that before!

Even the cheese selection was better than usual, and yes, I did ask for two in this case:

Strangely, the only choice for the ice cream was caramel, and there were no cherries. Boo! This flight might get dinged in my 2015 sundae year in review…

Slept nearly nine straight hours, which is great for me on a plane. There is something about late night westbound redeyes that not only helps me sleep really well, but helps me arrive feeling super refreshed. I guess sleep is easier because it’s 1 or 2am local time when I try and sleep, but landing, despite it being 5/6a local time it’s after noon to the body clock. I learned this when I was doing Dakar-Washington frequently, and actually don’t mind redeyes as long as they are long enough…and westbound!

Breakfast was ok…but as usual the fruit was dry. I had the omelette, the corn croquette was also pretty tasty, and the grilled veg. I left most of the carbs aside, though:

Immigration via Global Entry was a snap, and was to the lounge less than 15 minutes after landing. There was a 30+ minute wait for a shower, so of course I went next door to Starbucks to inhale a quad iced espresso on ice before taking one of the best showers of my life. There’s nothing like a nice warm shower after spending 20+ hours on planes! The good news, is I checked my email while waiting, and there was already a proactive email from United apologizing for the broken entertainment system, and offering a $200 travel voucher.

Unfortunately, my connection was out of the A gates, so it was out in the cool drizzle to shuttle over to the A terminal, where I got there just as we were boarding.

United flight 3522 (operated by Shuttle America)
Newark, New Jersey (EWR) to Chicago, O’Hare (ORD)
Depart 06:50, Arrive 08:18, Flight Time: 2:28
Embraer ERJ-170, Registration N647RW, Manufactured 2005, Seat 2A
Miles Flown Year-to-Date: 105,505
Lifetime Miles Flown: 2,145,345

Extremely unremarkable flight. The flight attendant was attentive with frequent water refills, watched some tv on the iPad. There was a breakfast offered, but I skipped it since they were somehow one short, and I wasn’t really hungry since I’d just eaten. I really would have only taken it for photography purposes anyways…

Nice view on approach to Chicago:

Had to hop over to the F Concourse for my connection, first time I’ve ever been there at O’Hare. Am I right it’s pretty much just for the ERJ-145s? Nice new lounge there, however, even if it was extremely packed. Good view of Barbie Jet Central:

United flight 3259 (operated by ExpressJet)
Chicago, O’Hare (ORD) to Ottawa, Ontario (YOW)
Depart 10:47, Arrive 13:36, Flight Time: 1:49
Embraer ERJ-145, Registration N13903, Manufactured 2001, Seat 1A
Miles Flown Year-to-Date: 106,160
Lifetime Miles Flown: 2,144,000

Nothing at all to say about this flight. Standard E145 flight, one pass on drinks, then then we were descending. I’ve never been on one of these planes for a flight over two hours, but can see how it would be a total nightmare.

Immigration was a bit of a pain at Ottawa – first time I’d ever been through without Nexus in over five years. Questioning was pretty extensive, and given that (a) I’d lost my NEXUS card during my last visit and (b) I was only there to change planes flying back to the US because “it’s cheaper to fly international out of Canada….yup…I got sent to secondary inspection. Ugh!

Fortunately, a quick show of my printouts, an explanation, and I was in and out in under five minutes. At least as far as secondary goes it was painless. Quick trip up to the Nexus office to retrieve my lost card, and still had time to get lunch with a friend.

It was a gorgeous day in Ottawa, about 22C and sunny, and perfect for a small lunch and beers on the patio:

Just to show again how sunny and gorgeous it was, one more sunny selfie in front of TD Place:

Immigration back at the airport was painless, and I had 20 minutes or so before boarding, so grabbed a beer at the one restaurant inside the US Departures area. The guy sitting next to me was in a sling, and had just had rotator cuff surgery two weeks prior, so we commiserated a bit. I let him know I was up to 100% already after just four months, so hopefully left him feeling a bit hopeful!

United flight 5946 (operated by ExpressJet)
Ottawa, Ontario (YOW) to Newark, New Jersey (EWR)
Depart 17:15, Arrive 18:42, Flight Time: 1:27
Embraer ERJ-145, Registration N12175, Manufactured 2004, Seat 1A
Miles Flown Year-to-Date: 106,489
Lifetime Miles Flown: 2,144,329

Plane go up. Consume Diet Coke. Plane go down. Arrive right on time. Connecting flight was just two gates over in the A concourse, so I had time to enjoy some of Oscar’s finest hummus and cheese cubes in the packed A Concourse United Club while waiting.

United flight 4312 (operated by ExpressJet)
Newark, New Jersey (EWR) to Washington DC, National (DCA)
Depart 19:43, Arrive 21:04, Flight Time: 1:21
Embraer ERJ-145, Registration N14573, Manufactured 2002, Seat 1A
Miles Flown Year-to-Date: 106,688
Lifetime Miles Flown: 2,144,528

One last flight, another E145. Yes, you know how it goes: plane go up, consume Diet Coke, plane go down. 40 minutes start to finish…and with that the end of another epic trip! I promised myself I’d get this trip report done before leaving on my next trip…and…done with ONE HOUR to spare! Stay tuned..up next: Algeria, Cuba, and the Bahamas!

Doha to Tokyo Haneda on Qatar 787

Airports, Business Class, Chad CAR Middle East Mongolia, Flights, Japan, Qatar 1 Response »

Nov 042015

I had to get up early. Way too early. When I booked this ticket, I had all sorts of options for getting from Muscat to Seoul on OneWorld with an award ticket, and the question really came down to two things: redeye flight east, or get up early and take a daytime flight. I really hate sleeping on planes if I can avoid it, so went with the oh-dark-thirty flight instead, which turned out to be a really good call.

Check-out from the W was swift, my Uber arrived within five minutes, and it was a completely effortless drive to the airport. Nice and insightful drive with Uber, and was soon at Doha Hamad Airport Intl Checkin. The Qatar business class checkin queue was completely empty, so I figured I would reprint my boarding pass on proper Qatar stock since they had printed it on generic stock in Muscat. Also switched my seat to the last row of business, hoping it would be a bit quieter back there.

No line at all at immigration or security, and I took yet my third selfie in as many months with the giant scary stuffed bear in Doha airport:

It was still nearly an hour before boarding, so I had time for a proper breakfast in the lounge. Proper, because I decided it was a champagne breakfast…since it was almost noon in Tokyo after all. When a bottle of something was pulled out, I asked “oh, don’t you have Krug today?” and got “oh yes, but we don’t normally serve it unless asked for by name!” Krug obtained, it was time for a delicious breakfast. Fresh kiwifruit and pineapple, hummous, museli, olives…and Krug!

I was still slightly hungry, so decided to try the warm options…grilled halloumi cheese (yum!), sautéed mushrooms, and a chocolate muffin which I decided wasn’t worth the calories after one bite. Too dry. Oh, and Krug. Definitely Krug.

I still had a bit of time, so, well, yeah….Krug! The Qatar lounge is exceptional for a business class lounge, especially when it’s not too crowded, which it wasn’t this morning. It definitely was far from empty, but was quiet enough that it still felt peaceful.

My gate was the same gate I’d been at a couple months prior for my flight to Eritrea, and required more or less walking halfway to to Tokyo to board the plane. By board the plane I mean the bus to the plane…at least we had a private business class bus once again:

We were only about 60% full in business class today, so it promised to be a good flight!

Qatar Airways flight 812
Doha, Qatar (DOH) to Tokyo, Haneda Airport, Japan (HND)
Depart 7:20, Arrive 22:45, Flight Time: 9:25
Boeing 787-7, Registration A7-BCC, Manufactured 2012, Seat 5K

Crew was very quick with the towel (hot OR cold) upon boarding, a glass of Tattinger Rosé and some water before we pushed back right on time.

Qatar’s 787s have WiFi aboard, but the price is pretty much extortion. Either you are very careful with your usage, or it’s easy to run up huge bills. I avoided facebook/graphics, only monitored emails, and did a few facebook chats, and still ran up $25 during the flight. No thanks!

Right after takeoff, the windows were dimmed by the crew (override – you didn’t have a choice) and breakfast was served. Starting with some warm nuts and more bubbles:

I wasn’t hungry after breakfast in the lounge, so just asked for a bowl of muesli. The crew was pretty confused by this, but after telling them I’d already had my breakfast in the lounge, the understood much better. In true Qatar style it was order what you want when you want, so they were happy to bring it.

After this I watched some horrible movie I’ve already forgotten, and napped for a few hours since I’d only gotten around four to five hours in Qatar. Couple of comments on the Qatar 787. I really like the 1-2-1 configuration of the seats, since it means everyone has aisle access. (YOU LISTENING UNITED?!) That said, the seats felt pretty short and squat, and almost a little claustrophobic. That said, even at my height I had no trouble at all sleeping in them and being comfortable, and would be happy to fly them any day. The 787 is a great place, as this flight confirmed, and I was happy to arrive feeling refreshed and alert.

Upon waking, I watched another bad movie and it was time for another “formal” meal service. Although in theory it’s possible to eat whatever you want whenever you want on Qatar, I find they tend to do a formal service once or twice during long flights. You can customize it as much as you like, but they definitely gear up to come around a couple times.

This time, I asked for the Japanese sushi starter first, along with a glass of bubbles. For airplane sushi it was surprisingly tasty, and not at all dry…and the miso soup was quite good as well!

Next up was a steak sandwich with a chutney. I remember it being pretty tasty, but looking at this picture I think I would rank it slightly below the Air Koryo burger. That said, in my opinion people place way too much emphasis on presentation on a plane (it’s food on a plane after all) and I remember it being tasty, so there you go.

Had a few chocolates for dessert, along with, yes, more bubbles, and soon we were landing in Tokyo right on time. A few thoughts about landing in Tokyo:

Haneda Airport, like everywhere in Japan, felt horridly warm and humid to me. It was a reasonable walk to immigration, and I was a rather sweaty mess by the time I arrived. Qatar hadn’t loaded immigration cards, so we had to complete one in the arrivals hall, which wasn’t too bad, but I was getting warm and cranky. Immigration was reasonably fast, and then time to line up for customs.

One problem…two flights from Hawaii had arrived right before us, and the lines were outrageous. I got to the front, only to be told I needed a customs form…which they also hadn’t given us and nobody had told us about. Went back to sweatily fill one out, and my patience tried, walked right back to the front of the now super long customs line and just gave it to him. I think the Japanese vacationers were all too polite to say anything, and soon I was through to arrivals.

Found an ATM which accepted foreign cards, took out more cash than I thought I’d need (since I find Japan the most difficult developed country in the world to find ATMs which accept foreign cards), and went to join the taxi queue. It was late at night, so taking the bus wouldn’t be a practical option, and it was off to my hotel in the pouring rain.

Lagos, Nigeria to Washington, DC…the LONG way!

Airports, Nigeria, Nigeria 2013 No Responses »

Oct 132013

This is not going to be a photo-heavy post, mainly because there are so many reviews of United’s business/first class products out that that I think people are pretty tired of them. One thing I found lacking when planning this trip, however, were the ins and outs of Lagos airport. So, that’s where the focus will be.

First, a small note on the routing. When booking, Houston to DCA was not available for upgrade. Naturally, I started looking for options. That’s when I found out that (at least at the time) Lagos to San Francisco was LESS expensive than Lagos to DCA. Even when I added a one-way San Francisco to DC ticket onto it, it was only $100 more. I’m very close to Million Miler status with United, so the chance to add nearly 3,000 miles for only $100 sealed the day. Oh, and wait, Houston to San Francisco would be on an international 767 and San Francisco to Chicago would be on the 777 AND all upgrades will clear at time of booking. The $100 was a no brainer. Sure, it would mean an extra 12 hours en route home, but it was worth it!

Plan was to get to the airport around 7pm for a 10:35pm flight, knowing the reputation Lagos has for being chaotic and things going wrong. Well, that was the plan anyways. We got a late start from the hotel, and then traffic was absolute hell. One lesson learnt: leaving Victoria Island during rush hour is a mess. An absolute mess. Took nearly two hours to get to the airport, and finally arrived around 8:30pm. No big deal. Said goodbye to John, and then it was into the madness that passed for check-in.

Found the queue for United Business/Star Gold, and the whole check-in area looked like a hurricane had hit it. Masses of people and bags everywhere, lines that weren’t really lines, and convincing the drone manning the area to let me into the business class line was work in and of itself. Finally up to the counter, and ready to check in. Agent was cold and unfriendly, but efficient, and check-in took maybe five minutes total. Then, it was back through the masses of people to immigration and security.

There was a separate immigration line for business/priority, and it took maybe 10-15 minutes to get to the front of the queue. Give the documents to one agent, he hands them to another agent, who directs you to a third agent, who finally wields the magical exit stamp. Slow, incredibly inefficient, but stamped out of Nigeria without a single question. Wow, that wasn’t bad at all.

Then, it was security. No line at all (immigration seems to have done the job sorting people) and put everything through the scanner. Walk through, and try and retrieve my bags. Would have been easy, if the guy manning the other end of the x-ray machine hadn’t decided to pick up my iPad and start looking at it. I asked him to give it back, to which his reply was “of course! perhaps you can help me have a happy weekend?” I was tired, hot, sweaty, and a bit cranky at this point, and just spat back at him “It’s MONDAY NIGHT. It’s FAR TOO EARLY to be thinking about the weekend!” and snatched the iPad out of his hands and put it back in my bag. It could have ended really badly, but fortunately he just gave a big laugh and said something like have a good trip.

Now, how to find the lounge. There were no signs at all, but asked a friendly airport staff member walking by, and she pointed me up a staircase. Finally found what passes for the United lounge, and…the air conditioning was broken. Seriously?! Next up, went down the hall to what I seem to remember was another Star Alliance labeled lounge, and they said no, no United flight allowed. Um, ok.

Pull up the priority pass app, and find the lounge that is handling the Delta flight (sorry, forget the name) is a Priority Pass lounge. Get there, and she tells me “no, no Priority Pass after 4pm.” Ug, Seriously? I must have made a really pathetic sweaty, tired, and cranky face at her, because she said “I will make an exception.” and let me in. Hooray! Finally things are looking up! Freshen up at the sink, enjoy the AC, few bottles of water and one last Star beer, and it was time to head to the gate to board.

The gate…well it was security theatre that would put even TSA to shame. Six or seven folks standing around checking boarding passes, checking bags by hand, and after I’d talked to three of them I’d had enough, and just sat down. It was pretty clear I was supposed to talk to others, but nobody said anything. It was a complete joke as far as security goes, since they had no orderly way of checking who’d they’d checked and who they hadn’t. It would concern me if everyone hadn’t gone through a security check earlier.

Boarded right on time, and the flight was booked full in all classes. Somehow, however, it seemed the ONE seat that would remain open was the one next to me. This has happened to me more times than I can count recently, and clearly I’ve banked some major travel karma. Several employees were also cleared into business at the last minute, so I’m guessing that lots of folks got stuck in the Victoria Island traffic mess and missed the flight. We ended up leaving about 30-40 minutes late due to some sort of maintenance issue, but it wasn’t a big deal. I had a long connection.

Across the aisle in row one, there were two women traveling together who were giving the purser an earful. Seems they had booked an award ticket with United, and the only routing available was Johannesburg to Lagos on South African, connecting to this United flight to the States. They were clearly not experienced international travelers, and transiting in Lagos was a recipe for disaster. I wouldn’t recommend it to even a moderately experienced traveler based on my experience. Anyways, seems they had been rounded up by some official types at the airport, told their transit without a visa was illegal, and there were going to be some very serious fines. One of the ladies was walking with a cane, and said that airport security had demanded her gold watch as payment of the fine, and she was going to sue United for doing this to her. She did eventually settle down after the purser brought her several glasses of Sprite (she was complaining she was going to go into a diabetic coma – maybe true, but she was being seriously dramatic) and was quiet the rest of the flight. Lesson here: don’t transit Lagos unless you have balls of steel!

United flight 143
Lagos, Nigeria (LOS) to Houston, George Bush (IAH)
Depart 22:35, Arrive 05:00 next day, Flight Time 12:25
Boeing 787-8, Registration N26906, Manufactured 2012, Seat 1D (aisle)

Not the friendliest crew I’ve ever had, but it was a solid flight. Once again, I managed nine full hours of uninterrupted sleep after the meal. I’m convinced now that there’s something about the 787 that makes sleeping so much easier. I’ll definitely go out of my way to fly it on redeyes again! One highlight from the crew, when I asked for hot fudge and “a couple cherries” on my sundae, this is what I ended up with:

Can’t complain too much about that! Just like the flight to Lagos, I managed to eat, get nine hours of sleep, and still wake up in plenty of time for a small bite of breakfast. Some cereal, fruit, and a cinnamon bun, and soon we had arrived in Houston.

Carrying my wooden carving back, I was unsure if it was something I had to declare. Wood and things made out of wood are a bit of a grey area, so I decided to play it safe. Last thing I wanted was to screw something up, get caught, and lose my Global Entry. I went through the questions at the automated kiosk, and there was nothing to indicate I had to declare it. Got a clean receipt from the machine, which meant I could walk right out, but when I handed it to the agent at the exit, I made sure to ask him “I have a carving made from wood wrapped up in this bag, do I need to declare that?” He looked at me like I was from another planet, and just waved me through.

Off to the Terminal E United Club for a shower and several more glasses of water, and immediately felt great again. Amazing what nine hours of solid sleep will do for you. Off to Starbucks for some coffee, and soon it was time to board the connecting flight to San Francisco.

United flight 570
Houston, George Bush (IAH) to San Francisco, California (SFO)
Depart 9:35, Arrive 11:45, Flight Time 4:10
Boeing 767-300, Registration N669UA, Manufactured 1999, Seat 1D (aisle)

Two words: GATE LICE. I’ve never seen so many people crowding the priority boarding line looking to pounce the minute the agent opened the door. I had what I consider to be the best seat on the plane, so I was in no great rush. Boarded relatively early, and the lead flight attendant helped me find somewhere to store the carving safely after everyone had boarded.

One strange thing about this flight, the moving map on the monitor was clearly having issues: I don’t think we were moving around THAT badly!

Great and helpful crew, decent breakfast on the flight, and after a few episodes of Breaking Bad it was time to land already. Arrival into San Francisco was almost 30 minutes early! We parked at the domestic gates, and I walked around the terminal for nearly an hour before settling into the United Club for some more water and snacks before the flight.

Yes, I admit it, I have a mild addition to the Tillamook cheese they serve in the United Club. Especially the pepperjack which they were out of today, boo hiss! Don’t judge!

United flight 207
San Francisco, California (SFO) to Chicago, O’Hare (ORD)
Depart 13:30, Arrive 19:39, Flight Time 4:09
Boeing 777-200, Registration N219UA, Manufactured 2000, Seat 7B (backward-facing aisle)

Turned out most of the crew on this flight was the same as my Houston to San Francisco flight. I had to explain to several of them why I was taking such a bizarre routing, but as soon as they understood it was for more miles in addition to being nearly the same fare they understood. Seems crazies who do such things are becoming common enough that the crews know about them.

No clue why I decided this was picture-worthy, but decided to snap a picture of the new 777 seating just for those who might not have seen it. That goes to show just how interesting the little details of this flight weren’t! Note the alternating frontwards/backwards seats.

Decent little lunch/snack that isn’t worth writing about, although the cookie was pretty tasty…to the point I asked for a second one. Almost thirty minutes early into O’Hare, which gave me nearly an hour to kill in the United Club staying hydrated and trying to stay awake by this point.

United flight 1717
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 21:05, Arrive 23:51, Flight Time 1:46
Boeing 737-800, Registration N11206, Manufactured 2000, Seat 2E (aisle)

The last of several un-noteworthy flights. The most noteworthy aspect of this flight is that I discovered BBQ Pop Chips in the snack basket. I’ve never had them before, but I have to admit, they go rather well with the pre-mixed margaritas United serves on board. I admit I had at least three bags, at which point I lost count.

Landed at DCA about 10 minutes late, and was home about 15 minutes later. In the end, it was well worth doing it for the extra miles, especially since it was all in business class and almost all on widebodies which meant significantly more comfort.

I was home for just three days, before heading up to Provincetown, Mass. for my birthday and the long weekend, then home for two weeks before heading back to West Africa again….until the next post!

DC to Lagos, Nigeria and First Day in Lagos

Airports, Flights, hotels, Nigeria, Nigeria 2013 No Responses »

Oct 112013

So, yeah, this is a bit overdue, but things have been crazy with two trips to West Africa the last month, a trip to Provincetown, Mass. in between, and things being crazy at the office. Hopefully I’ll get these cranked out pretty quickly, since I have two trips to Hawaii and two more to San Jose, California coming up in the next month thanks to the United $10 mistake fare!

A couple of months ago, my good friend John (who’s written a guest blog here before on Air Canada) told me he’d be making two trips to West Africa for work in the coming months, and since I’d never been to any of the countries he was going to he suggested I come along. I didn’t have too much planned at the time, and it seemed like a good opportunity to get a bit of an inside view on the place, so I jumped at the chance. The first trip would be a long 5-day weekend trip to Lagos, Nigeria and the second trip would be Cotonou, Benin and Accra, Ghana for four days. I decided to extend the second trip while I was in the region, and planned stops in Togo, Niger, Burkina Faso, and Cote d’Ivoire as well. Soon, the time to go was near!

United flight 356
Washington DC, National (DCA) to Houston, George Bush (IAH)
Depart 15:17, Arrive 17:24, Flight Time 3:07
Boeing 757-200, Registration N523UA, Manufactured 1990, Seat 3E (aisle)

Not terribly much to say here – it was a standard domestic flight, a cheerful pre-merger United crew, despite the fact the aircraft was older than dirt. Arrived into Houston on time, and had a few hours to kill in the United Club. Boarding was delayed about 30 minutes for the flight to Lagos, but soon we were settled in and it was time to go.

United flight 142
Houston, George Bush (IAH) to Lagos, Nigeria (LOS)
Depart 20:15, Arrive 14:50 next day, Flight Time 12:35
Boeing 787-8 Dreamliner, Registration N45905, Manufactured 2012, Seat 1D (aisle)

This was to be my first flight of any real length on the 787, and fortunately my three short 2-3 hour domestic flights had clued me in that row 1 was the place to be. All seats in business class have the same pitch/legroom, but the footwells in row 1 and row 4 have double the space for your feet due to the way the seats are staggered. It’s a good thing, because it was going to be a very long flight and I was planning to get lots of sleep. The planned flight path:

Flight 2: Chicago (ORD) to Houston (IAH)

Airports, Flights, Panama Mileage Run 2013 1 Response »

Jul 042013

Flight 2

United Airlines flight 32
From Chicago (ORD) to Houston (IAH)

Depart 11:31 Arrive 14;08, Scheduled Flight Time 2:37

Boeing 787-8, Registration N27901, Manufactured 2012, Seat 4A

Miles: 925
Total Miles Flown this trip: 1,737

Flight Time in Air: 2:05
Flight Level: 40,000 feet
Departure Runway: 14L
Arrival Runway: 26L

Time Elapsed since trip start at 07:00 Thursday July 4: 8 hours 22 minutes

Actual Departure Time: 11:35 – 4 minutes late
Actual Arrival Time: 14:22 – 14 minutes late

Departure Gate: B17
Arrival Gate: C14

DirectTV: no
Channel 9: no
WiFi: no

Pre-Departure Beverage: offered anything, chose Bloody Mary

Meal: “Shrimp salad or chicken sandwich with soup” – went with the chicken sandwich and soup…and some relatively drinkable red wine of course! It was more of a calzone/stuffed pizza thing, but it was pretty tasty!

Other Notes: I slept half the flight…I’m already exhausted from the early morning and this is only the 2nd of 15 flights. I’m gonna be dead! I don’t know if it was the turbulence or the plane, but the 787 seemed really bumpy in flight.

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