Fortunately, there was no line at all at immigration tonight, and I was through in just a few minutes. I had pre-arranged a driver with my hotel (always a great idea in Delhi given the general chaos that is the arrivals area) and soon we were on the way to the car. Hit the 1000 degrees and 1000 percent humidity outside and wilted as usual, as we fought our way through the crowds to the parked car:
Took about 15-20 minutes to get to the hotel, and went with my usual choice the ITC Maurya. I’ve stayed here probably a dozen times, and it’s always a wonderful experience. Unfortunately, upon entering the lobby the entire thing was under construction. This in itself wouldn’t be a problem, but the new check-in area was apparently two tables by the elevators where a couple of agents were struggling with a queue of over twenty people.
I asked the bellman nicely if they could do priority checkin for Platinum members, and was met with a negative, as they tended to more than a dozen members of an Air France crew all checking out and having to settle the cash advances the hotel had given them. I get why airline contracts are helpful to hotels, but given their significantly discounted rates, and knowing there was construction, you would think there was something they could have done for a platinum guest so I didn’t have to wait over 20 minutes to check in. Very bad first impression.
Once I was checked in, it was a huge rush, here’s your key, ok thanks bye, someone will show you to your room. Ugh. Got to the room, and it was super hot and stuffy. Turned on the air conditioning, and even after running for five minutes it sounded like a jet engine. While waiting to see if it would cool/quiet down, I decided to at least get a shower.
Apparently, this shower was made for much smaller people….
The maintenance condition of this room was appalling.
Called to the front desk to ask for a new room, and they told me “wait a bit longer, it takes time.” Um, it sounds like a jet engine no matter how cold it gets. I want a new room.” “We will see what we can do.” Decided not to wait, went to the front “desk,” to the front of the line and asked for the manager. Shockingly, there was no manager available, but a lady directing traffic in the lobby (not sure her actual job, seemed like a concierge or something) took note of the problem, asked me to have a seat while she sorted it.
In fairness, 10 minutes later I had a room that was much better, but combined with the long checkin and changing rooms I’d lost an hour of sleep. Not a huge deal, but considering I was already going to get around six hours best case, I was pretty upset to have lost an hour.
I feel bad leaving such a negative review of this property, because on all previous stays it really was rather lovely and I enjoyed the stay overall. However, this time, they really dropped the ball.
Anyways, I slept reasonably well, and the next morning, of course, my pre-arranged transfer to the airport wasn’t ready and it took nearly 30 minutes even after I confirmed it the night before AND with a call right when I woke up. Overall, a super disappointing experience.
Got to the airport, nobody in line at the Uzbekistan Airways checkin area, and the agents seemed genuinely annoyed that I cared what seat they put me in. They were even more annoyed when I cared what seat I was on on my connecting flight. Oh well, given both flights were full I was very glad I persisted and got the seats I wanted, since there seemed to be no way to assign them in advance, despite numerous calls and emails to all their global offices.
Since I was cutting it close, I opted to skip the lounge today (nothing to write home about in Delhi) and grab some Starbucks to wake me up. Best part of Delhi Airport is the Starbucks in the gate area…complete with heavily armed guard. Hands off my coffee!
Sitting in the gate area, just 20 minutes prior to departure, there were only like 15 people in the entire gate area. Worried I had missed the flight, I asked the gate agent, and she informed me there were only 22 people from Delhi, but the plane would be full from Amritsar. Wow.
Boarding was 10 minutes prior to scheduled departure, but no problem when there’s only 22 people to board!
Uzbekistan Airways flight 422
Delhi, India (DEL) to Amritsar, India (ATQ)
Depart 8:50, Arrive 10:00, Flight Time: 1:10
Boeing 767-300, Registration UK67006, Manufactured 2013, Seat 1C
Miles Flown Year-to-Date: 95,942
Lifetime Miles Flown: 2,472,919
First row centre bulkhead. Flight attendant saw me take this pic, and very sternly wagged her finger at me. Apparently, Uzbekistan Airways still has an incredibly strict no photos policy. How very….quaint.
Didn’t stop me from snapping a few ones on the down low. Plane was in a 2-1-2 config.
As soon as we were 10 minutes in the air, “snack” and water or juice was offered. Normally I would have steered way clear of the cheese sandwich, but couldn’t really resist it with ketchup?!
About 30 minutes prior to landing, the pilot asked the flight attendants to be seated, because we were like to encounter some turbulence. What followed was without a doubt the worst turbulence I’ve ever experienced in flight – especially in a widebody – we were thrown from side to side, several sharp drops in altitude, audible screams from the few people on board, and I was honestly making headlines in my head “22 whole passengers killed on 767 jumbo jet in monsoon.”
But, just like that, we were maybe 2-3 minutes from landing, and it was all smooth again. Literally terrifying. As soon as we landed, it was a bit more clear. There was a torrential downpour in Amritsar, and the monsoon was clearly in full effect.
Boarding was via stairs, and I have to admit, it was kind of entertaining watching 200+ completely soaked people stagger aboard. Well over 90% of the passengers were Sikhs, and I’ve heard Uzbekistan Airways does quite a business connecting this flight to their flight to Manchester. If today’s load was any indicator, they do quite well. Seemed to be a lot of families with small children who had gone home to visit relatives, now returning after the end of summer break.
Even with the monsoon and full plane, we were boarded on time, and ready to go. I admit I was terrified how bad the turbulence would be on climb out.
Uzbekistan Airways flight 422
Amritsar, India (ATQ) to Tashkent, Uzbekistan (TAS)
Depart 10:55, Arrive 13:00, Flight Time: 2:35
Boeing 767-300, Registration UK67006, Manufactured 2013, Seat 1C
Miles Flown Year-to-Date: 96,669
Lifetime Miles Flown: 2,473,646
Fortunately, the turbulence, while still pretty heavy, was nowhere near as bad, and well within “ugh” limits, and we were clear of it less than 10 minutes after takeoff. That means it’s time to eat!
Dish of peanuts, “meat”, some veg, bread (on a plate), and some sort of potato or cabbage salad in heavy mayo. Wasn’t really the best meal, but I wasn’t all that hungry anyways, so picked at the parts that were interesting and that was plenty. It was a relatively short flight, so not a huge deal. Kudos to them for at least offering a hot meal on such a short flight.
After deplaning, there was an agent yelling “connections” and then repeating in Russian. She asked me (in Russian) connection? Yes? Where to? I asked her why she asked in Russian and not English, and she said “because you don’t look Indian.” Hah, I guess that’s something?
Apparently, I was the only person connecting in business class today, which seemed kind of odd. I’m not sure where all the Sikhs were going in that case, unless the plane continued straight on to Birmingham and they just went through security and then right back on. Which is entirely possible.
That meant, even with security and the time before boarding the next flight, I would have over five hours to kill in the Uzbekistan Airways lounge. At this point, my cell phone still hadn’t gotten data service, and I was worried it was going to be a very, very long five hours. This was confirmed when I found out that the wifi in the lounge was down.
There were a few power outlets around the lounge so that was good at least, and it was rather spacious and a reasonably cool temperature…especially since I found an AC unit near the wall to sit by.
Quite spacious:
Snacks. I wasn’t thrilled at first, but the small meat-stuffed pastries were kind of addicting, especially after popping them in the microwave for a bit. Yes, there was a microwave in the lounge.
Chatted with the agents a little bit, who were the same ones who had been handling transit earlier. After chatting a bit, it was clear the other reason they spoke Russian with me – they were far more comfortable in it than they were in English. She tried English once to ask about my tattoos, but got flustered quite quickly and switched back to Russian – after which point we had several nice small chats over the next five hours.
The lounge remained empty the entire time, except this fashionista who came in about an hour before I left, wearing a dress from the 2017 Trump/Putin Prison Collection. She was also fond of the little meat pies.
With about an hour to go, I decided to ask what I might have to drink instead of Fanta. Oh, there’s wine…white or red? Both were from the “Georgian Patio” winery, and had the high endorsement of “wine for restaurants.” Hmmm, yup, tasted about as good as you’d expect. I had a second glass to make sure, however. Science.
Boarding was pretty much on time, and our plane was at a remote stand. The minute I took my phone out of my pocket to try and get a picture of it, I was met with a chorus of NYET! from the several armed police “guarding” the plane. Ugh, ok. I have to say the 787 looked supremely sexy in the green, yellow, and blue of Uzbekistan Airways at sunset, however. You’ll have to take my word for it.
Uzbekistan Airways flight 601
Tashkent, Uzbekistan (TAS) to Moscow, Domodedevo, Russia (DME)
Depart 19:00, Arrive 21:15, Flight Time: 4:15
Boeing 787-8, Registration UK78701, Manufactured 2016, Seat 1C
Miles Flown Year-to-Date: 98,391
Lifetime Miles Flown: 2,475,368
I did, during pre departure beverages, manage to snap a shot of the seats on the 787. Not bad. Not sure I would want these all the way to New York from Tashkent, but they were pretty comfortable, and the nice divider in the middle prevented them from being footsie seats.
Sneak peak across the aisle:
…and the other side.
Laminated menus!
Wow, now that’s what I call a meal. Just kidding…this is just the appetizers. Seriously! The red wine on board was marginally better. We had multiple kinds of bread on a plate. Upgrade from peanuts to cashews this flight. A nice little cucumber/tomato/cheese salad. Cheese plate. Meat plate. Fish plate. Whew.
I went with the beet stroganoff for a main, which was pretty tasty….I mean, it wasn’t gourmet cuisine, but overall I liked the regional flair to the meal, and nobody is going to go hungry on this flight. I fear how much they must serve all the way to New York!
I was pretty full, but kept the plates that could reasonably be considered desert to munch on with a bit more wine while I watched some movies:
Overall, I have to say Uzbekistan Airways exceeded my expectations. I had set them really low, but they exceeded them by leaps and bounds. I mean, the next cheapest option was $700 more…AND a redeye, but it was nonstop and avoided the six hours in Tashkent.
I chose Uzbekistan to save money, to save sleep, and for the novelty factor, and they definitely hit a home run with these flights. They have a way to go to be a serious international competitor, but for the price they were a fantastic option and I definitely wouldn’t hesitate to fly them again.
Now, it’s time to take a break for a few days from flying, and take some trains!