business class | Jason Around the World

Morning in BsAs, Buenos Aires to Sao Paulo on Astral Airlines, AmEx Centurion Private Room Lounge

Sep 082017

After a good night’s sleep thanks to great wine and a beef coma, got up early to do a bit of walking around the city before my evening flight to Sao Paulo. I wanted to get to the airport early and explore the newish AmEx Lounge there for a couple of hours before my flight. The Sheraton had no problem giving me a 4pm checkout, so I had most of the morning and afternoon to walk around.

Rather than get breakfast in the lounge I opted to get an early start and get breakfast on the way. Nice try on the name Argentina, but the Dulce de Leche muffin was absolutely delicious.

Continued walking, and came to the Avenida 9 de Julio, one of the widest avenues in Buenos Aires with nearly six lanes in each direction.

As I was crossing the street (legally according to having the “walk” sign) a driver made a left turn right into the crosswalk, striking me and launching me onto the hood of her car. I won’t write this up again as I already did a post on this with all the details, but fortunately her car ended up worse off than I did:

I was completely in shock after being hit, despite being upright, and all I remember was yelling and gesturing at the driver to pull over and shouting at some pedestrians to call the police. One or more drivers must have seen the accident and called it in, because the police appeared in less than a minute after I was hit.

After shaking it off, and determining I was more or less ok, for some reason I decided to continue on my walk. Perhaps the ultimate irony about the accident is that I was struck by a car…walking to a cemetery. My destination had been the Recoleta Cemetery to a bit of touristing around. Main entrance to the cemetery:

The main attraction of the cemetery, Evita’s family crypt:

Tons of huge elaborate tombs sitting in rows:

As I left the cemetery, I got to thinking that if I was going to continue on with the trip, I would be doing a lot of flying over the coming weeks, and the last thing I needed was the possibility of a rogue blood clot from possible internal bleeding. Problem solved when I stopped in a pharmacy to buy some aspirin…it was amusing the look on the pharmacist’s face when he queried why I needed it. Positive from this whole experience: my Spanish vocabulary has expanded to being able to talk about being hit by a car. Hah!

Small, but empty park, on the walk back to the hotel:

As I went to check out, I encountered a phenomenon I’ve never had anywhere in the world. Normally, when leaving a country, I pay the bill with any cash that I might have left over in order to not lose it before my next trip and then pay the rest with a credit card. I’ve started doing this since Uber became common, knowing I wouldn’t need any cash after leaving the hotel.

However, upon checking out at the Sheraton, the guy at the front desk told me that if I paid the room in cash, then he would need to charge me tax on it. If I paid with credit card, no tax. Made no sense at all. Thinking back on it, I might have had about $50 in cash, and the tax was going to be something like $40, so I decided even if I had to exchange it at the airport at a bad rate I would come out ahead. It was just strange.

Then I called an Uber…and it turned out that in Buenos Aires Uber doesn’t accept American Express. However, you CAN pay the driver in cash. That went a long way to taking care of my leftover cash.

Quickish trip to the airport, and on the way we drove down Avenida 9 de Julio. Stopping at a red light, a mime came out into the middle of an intersection and did a little performance for tips. I get it: wear a bright red shirt and be 6’4 and you get hit by cars, but if you’re a mime you’re safe. Odd.

Check-in, immigration, and security were nice and easy at the Aerolineas Terminal at the airport, and soon I had found the American Express Lounge. This lounge was recently built when the new terminal opened, and had been moved from the old terminal. In the old terminal, there was also a lounge within a lounge only available to Centurion Card holders, so I was curious to see if it existed in the new lounge as well.

Entered, showed my card, and was pointed to a door on the side and told someone will be right here to escort you in. Nice! I was the only one in the lounge when I arrived, and had the whole place to myself. While it was self-serve if you wanted, there was also one lounge attendant who kept insisting on bringing me drinks. Half of the bar…great liquor selection (especially the Johnny Walker Blue) and a pretty respectable Veuve for champagne:

Other half of the bar, including wine selections:

The main seating area of the lounge:

I decided to start with a glass of champagne, to celebrate my near miss with the car. Note the Veuve Cliquot stemware:

Buffet area:

Tasty selection of cheeses. These weren’t out when I arrived, but when I got there (I think I was the first guest of the day) they quickly rushed to set up the entire buffet just for me.

…that included mini sandwiches and a selection of cheeses and cold cuts:

After a bit, I decided to be extra-classy and enjoyed some sour cream and onion Pringles with a glass of Johnny Walker Blue…neat. This was followed by a couple more glasses…which weren’t measured…but the bottle was roughly 1/3 full when I arrived…and empty by the time I left…

Fortunately, the boarding gate was just two down from the lounge, and the lounge attendants insisted I enjoy the lounge until the last possible moment so I could be the last to board. At this point, there were two other very loud Americans in the lounge, waiting for their Delta flight to Atlanta. Strange characters, dressed in jeans and hunting jackets with baseball caps, and complaining that there was no Budweiser in the lounge. Not who I would imagine to be Centurion Card holders, but you never know!

Aerolineas Argentinas (Operated by Austral) flight 2242
Buenos Aires, Argentina (EZE) to São Paulo, Brazil (GRU)
Depart 22:00, Arrive 22:45, Flight Time: 2:45
Embraer ERJ-190, Registration LV-CET, Manufactured 2010, Seat 3A
Miles Flown Year-to-Date: 75,694
Lifetime Miles Flown: 2,452,671

All aboard, I was the only one in business class on the ERJ tonight. Only one of nine seats taken, but coach looked to be pretty much completely full except a seat or two.

Oh look, there’s even a mini amenity kit. Despite the J code on the ticket, I guess technically the call it “ClubEconomy.” Probably a better description, since when most people think of business class they think of seats that convert into flat beds and not domestic/regional seats.

Welcome to Seat 3A

I’m going to rant a little now. About 15 minutes into the flight, the flight attendants came on the PA system and announced there would be no service on this nearly three hour flight, due to the fact they were expecting turbulence. Now, I get this for short periods, or if there was an area with known weather, but this was one of the smoothest flights I’ve ever been on. Maybe two or three little bumps the whole way.

As if to make their point, they also blocked off the flight deck and galley by placing a service cart in the aisle. Want to use the washroom? Head all the way to the back of the plane…because that’s safer when there’s suppose to be turbulence? The turbulence was also sooooooo bad (sarcasm) that the crew spent around 90% of the flight standing around in the galley eating and drinking and chatting with each other…including at least one of the pilots.

No question this was just a lazy crew looking for an excuse to provide no service at all. I even tried to ring the call button at one point to ask for a glass of water…multiple times…and was completely ignored. This must have been the laziest crew in the history of aviation.

Thus, I can’t comment on food and beverage available….because we were never offered anything. Water included. Awful.

Great view of Sao Paulo on descent, however…the city just goes on and on!

After deplaning, quick shot of our ERJ:

Managed to change the rest of my pesos at the airport at a pretty bad rate, but losing 20% on $20 or so isn’t really the end of the world as far as things go. Decided to take an official taxi which accepted pre-payment by credit card, and I was off to my hotel to enjoy two nights in Sao Paulo before continuing on to Africa!

Santiago to Buenos Aires in Air Canada 787 business, overnight in BsAs

2017 Six Continents Trip, Argentina, Chile 3 Responses »

Sep 062017

I had forgotten that one of the best things about southbound/northbound redeye flights with no time zone change is the total lack of jetlag. Ended up going to bed around 10p my first night in Santiago, and slept over nine straight wonderful hours due to being so tired…and no waking up in the middle of the night due to jetlag. It was wonderful!

First stop was down the street to Starbucks to get some coffee and wake up, but for some reason (despite the opening hours indicating otherwise) the store was closed 45 minutes after it was supposed to open, and there was no sign of life inside. Hmm, oh well, on to plan two – breakfast at the W which was included with my room.

For some reason was feeling like fruit this morning, so went for a light breakfast of fruit and cheese, along with plenty of coffee. Fruit was fresh and super tasty – does anyone know what the fruit in the upper right of the picture is?

Still hungry, I went for a bit more fruit…and some pastries of course…

Sufficiently awake, I checked out, and called an Uber to head to the airport. No problem getting an Uber this time (despite the supposed illegal status in Santiago) and was at the airport and checked in in no time at all. Through immigration and security rather quickly, and walked through the duty free shop on the way to try and find the lounge. In Russia there was vodka in plastic kalashnikov rifle bottles, and apparently in Chile there is pisco in Easter Island statues for sale. Anything as a gimmick for the tourist dollar!

Finally found the Starbucks, and no thanks to signs, the Avianca lounge which is hidden in the basement. Never would have found it without asking someone where it is. Makes you wonder why there aren’t signs. The lounge is about as disappointing as every Avianca lounge I’ve been in, but did the job with plenty of bottled drinks and some chocolate chip cookies to go with my espresso, so I was happy.

Headed to the gate about 40 minutes prior to departure, and there was a huge throng of people waiting to board. Lots of jetlagged people continuing on from Toronto, including the obligatory “I’m a silver elite member” pushing people out of the way to try and board. Ahhh….just like being back home. But the Air Canada baby blue 787 looked striking against the grey, rainy sky:

Boarding was pretty easy, and a very friendly crew welcomed me on board and showed me to my seat – 1K

Air Canada flight 92
Santiago, Chile (SCL) to Buenos Aires, Argentina (EZE)
Depart 10:45, Arrive 13:40, Flight Time: 1:55
Boeing 787-9, Registration C-FKSV, Manufactured 2016, Seat 1K
Miles Flown Year-to-Date: 74,624
Lifetime Miles Flown: 2,451,601

Bienvenue á bord! Day three of trip, third language…

Must have gotten to the airport just on time, because the skies opened up and very heavy rain had begun to fall For pre-departure, the choice was water, water, or water. At least it wasn’t served in a plastic cup…

Great view of the Andes soon after takeoff. No sign of any soccer players…

Love this shot of the snow-capped Andes with the distinctive 787 wing.

The light clouds really added to the beauty.

About 30 minutes into the flight, lunch was served. Not too bad for a flight under two hours, and a continuation flight. I find generally when airlines do these “tag” flights onto a longer flight, the second flight has a tiny snack at best. This had a full lunch service which was super tasty. There was even a simple menu for the short flight:

High marks to Air Canada – the lunch was super tasty and fresh, and one of the better meals I’ve had on such a short route anywhere in the world. Plus, the Deutz is a less-common champagne that was a nice change from some of the more frequent offerings.

As we were approaching Buenos Aires, it was suggested I have another glass of champagne. My mild protests fell upon deaf ears….as did the ones 15 minutes before landing. “You’re having more, and I’ll put it in a plastic cup so you can enjoy it right up to the gate.” Did I mention I loved this crew?

Not feeling like dealing with Uber at the airport I allowed myself to get taken advantage of by the official taxi service, which was quick and prevented me from having to wait in the heavy rain outside looking around for an Uber. When I got to my hotel, the Sheraton Congress Centre, check-in was a little on the slow side, but they did inform me that they had upgraded me to a suite for my one night stay. Not too shabby for the low rate. The living room upon entry:

Looking from the living room back to the door and kitchen area:

Pretty typical bedroom, as big as most hotel rooms:

Great view out the window of the Plaza Fuerza Aérea Argentina, the Torre Monumental, and the Retiro train station:

Previous trips to Buenos Aires I had always stayed in the Luxury Collection Park Tower (which is right next to the Sheraton) but for some reason on this stay rates were more than double, and I figured for one night I would try and be a bit economical. Short version: I was perfectly happy with the Sheraton, and glad that I hadn’t spent the extra money simply for a nicer room.

It was still a light rain when I headed out, but decided to walk for a bit in hopes of not getting too wet. Monument to those killed in the wars in the Malvinas (Falkland) Islands:

Heading up the beginning of Avenida Florida past San Martin Park as dusk set in:

After about an hour of walking it was dark and I was getting damp and tired, so headed to my favourite parilla, El Establo, to get some delicious Argentine steak. The place was a bit more run down than I remembered it being, and of course prices are much higher now that the blue market exchange rate is more or less a thing of the past, but a half bottle of good malbec and a giant lomo/filet mignon with dessert was still under $30. Can’t beat it!

Almost perfectly cooked….could have been just the tiniest bit more red, but given the propensity of Argentines to overcook steak (even when ordered punto jugoso) I was very happy with it!

Now that was a LOT of steak.

…but of course, being Argentina, there was still room for some Dulce de Leche ice cream. Also being Argentina, there’s no such thing as a small dessert!

With that, it was getting late and I was getting tired, so it was time for some sleep so I could enjoy more Buenos Aires in the morning before heading onwards…

DC to Santiago…the long way

2017 Six Continents Trip 1 Response »

Sep 012017

I’m still not certain how I ended up with this routing, but once it all came together the circle around the world sounded really fun. Only problem was to make it work, somehow I had to get to Sao Paulo, Brazil, which would require a visa. After my previous nightmare getting a Brazilian visa nearly ten years ago I wasn’t looking forward to it, but this turned out to be easier than I expected.

Once this was planned, I couldn’t resist a couple more stops in South America, and when I found award space from Santiago to Buenos Aires then Buenos Aires to Sao Paulo it all seemed to fall into place. There was even award space from DC to Santiago with United so it all seemed to work out.

But then a few weeks before the trip, I started to have buyer’s remorse about all the miles I had spent on the trip, and began to think of ways to possibly cut things back a little. After a little checking, I found lots of space on Delta to Santiago, so decided that I would give standby a chance. Now, lots of people have realized over the last couple of years that even when you find space for an award ticket, the toughest part can be the domestic segment to your gateway. Unfortunately, I learned with standby it can be the same thing.

In the few days leading up to the flight, just about every flight from DC to Atlanta went from having lots of open seats to being nearly full. I probably would have gotten on one, but it looked very, very risky. After some checking, I knew I could get to LaGuardia, and since Delta flies to 30+ destinations from there I figured I could get from there to somewhere and eventually to Atlanta. Yes, the LaGuardia to Atlanta flights were also extremely full.

So, I found myself at the airport, and with lots of open space, no problem getting on the flight to LaGuardia.

Delta Shuttle Flight 6140, Operated by Republic Airlines
Washington DC, National (DCA) to New York, LaGuardia (LGA)
Depart 11:00, Arrive 12:13, Flight Time: 1:13
Embraer ERJ-170, Registration N823MD, Manufactured 2005, Seat 7A
Miles Flown Year-to-Date: 68,281
Lifetime Miles Flown: 2,445,258

DCA is one of the few airports I actually prefer a window seat, especially on the A side of the plane. On a clear day, I love this view right after takeoff:

…and on approach to LaGuardia, you’re treated to this. Makes being “penned-in” to a window seat very worth it. Fortunately, in this case, the aisle was even empty!

After landing and a short wait for the shuttle bus, it was off to the main terminal at LaGuardia to enjoy the Centurion Lounge for a bit…and plan how I would get to Atlanta.

Glass of Veuve Cliquot, a nice seasonal salad and some tomato soup made for a tasty lunch.

At this point things were still a little iffy, and I started playing around with options to get to Atlanta. Originally I was thinking of flying via Richmond, but that started filling up. Some more playing around, and I found an option I didn’t even know existed: Savannah, Georgia. The flights were wide open, so I booked it and then headed over to the Delta terminal to sit out the rest of the wait in the SkyClub.

I got there just in time, because they were rolling out the hot dog cart. Who knew they served hot dogs in the SkyClub. Fun, and different. Lunch part two, with a glass of wine.

Delta Flight 3366, Operated by Endeavor Air
New York, LaGuardia (LGA) to Savannah, Georgia (SAV)
Depart 15:10, Arrive 17:47, Flight Time: 2:37
Canadair CRJ-900, Registration N924XJ, Manufactured 2008, Seat 8D
Miles Flown Year-to-Date: 69,004
Lifetime Miles Flown: 2,445,981

Apparently, I wasn’t the only one who figured out this route. I was joined by another 20+ standbys also trying to get to Atlanta who figured out that this was likely the safest routing. Still not a full flight, and got both seats to myself…and a Comfort+ seat to boot. Can’t complain about that at all…and much better than getting the last middle seat on a nonstop to Atlanta from DCA!

Wine, Biscoff, and Almonds for the ride down to Savannah. Delightful service for a long regional flight.

20 minutes out from landing I looked at the radar, and found this. The blue cross was our location…this was going to be very bumpy on the ride in…

Wasn’t too bad as far as turbulence, but after deplaning looked out to the tarmac and saw this view. Yup, the skies are angry!

I admit – part of the reason I chose this route was to see a new airport I’d never been to before and to add to my routes flown. I may have to do these strange connections more often just to get a little variety on my flight map!

Although the connection was supposed to be only 30 minutes making it tight, thanks to weather things were a bit delayed and I ended up having almost 90 minutes between flights. Just enough time to get Starbucks and wake up a bit. Another fun fact: people may have heard of the “Big Mac Index” where the Economist did a relative cost of living exercise for different cities around the world using the price of a Big Mac. I’ve been doing the same at Starbucks for a couple of years, using the price of a grande drip coffee (tax included). If anyone would like to contribute to this project, feel free to send me datapoints!

Delta Flight 1475
Savannah, Georgia (SAV) to Atlanta, Georgia, ATL (ATL)
Depart 18:15, Arrive 19:25, Flight Time: 1:10
Boeing 717, Registration N972AT, Manufactured 2002, Seat 11E
Miles Flown Year-to-Date: 69,219
Lifetime Miles Flown: 2,446,196

Not much to say about this flight – the crew spent the whole thing seated due to turbulence, which fortunately ended up not being as bad as expected. Nice short hop, and soon we were in Atlanta.

Checked one more time online, and things still looked very good, so I headed to the SkyClub to enjoy my time before boarding. Couple glasses of wine and some cheese, and when I saw I had been assigned a seat headed down to the gate to enjoy the spoils of my victory: saving 55,000 United miles and still getting to ride in the pointy end of the plane in DeltaOne.

Delta Flight 147
Atlanta, Georgia, ATL (ATL) to Santiago, Chile (SCL)
Depart 22:25, Arrive 08:00 next day, Flight Time: 9:35
Boeing 767-300, Registration N183DN, Manufactured 1993, Seat 7D
Miles Flown Year-to-Date: 73,914
Lifetime Miles Flown: 2,450,891

Welcome aboard bubbles…in a glass. A real glass. Are you listening United and American?

Nice simple, but useful Tumi amenity kit.

Warm nuts came around after takeoff, which was nice…except for the tinfoil ramekin. Found out later from some in the know that there’s been a catering shortage in Atlanta recently which should hopefully be resolved soon.

Soup, salad, and appetizer were all served together on a tray. Normally I wouldn’t be too fond of this, but given it was a 10:30 pm departure, efficiency was appreciated.

The corn and green chili bisque with cilantro lime sauce didn’t look very appetizing, but was absolutely delicious.

Sad salad with ramekin of veg. I suspect maybe this was supposed to be poured over the salad before serving?

Went with the grilled beef tenderloin expecting it to be overcooked, which it was. It was still tasty tho, and the polenta and grilled artichoke were nice as a different side from the potatoes and mushy veg I’m used to.

For a US airline cheese plate this was really good, not to mention it was served with fig compote. Everyone knows how I like my fig compote! Plus, I can’t quite put my finger on it but the simplicity of the sundae was also really good. Big fan of this desert combo compared to what I’m used to on United and American.

Slept nearly seven hours after all the food and wine, and missed the breakfast service as usual on longhaul redeyes, waking up with just enough time to brush my teeth and put some contacts in before landing. On the walk to immigration, we were greeted with this sign:

I love how they blacked out other countries no longer subject to the reciprocity fee, and made it very clear only Australians are the bad guys in Chile these days. Immigration was nice and simple, and with that it was time to find my way to the hotel and start enjoying the trip!

Collecting Continents

2017 Six Continents Trip 6 Responses »

Aug 072017

One of the most frequent questions I got last year was “after you’ve been to every country, what will you do next?”

Over the last two years, the only community of “Country Collectors” or “Competitive Travelers” (take your pick) has actually come together quite a bit more, thanks to a combination of Facebook and various other websites. It’s a small club of 200-300 people by most accounts, and it’s been interesting to watch how people travel after going to every country.

Many people can’t stop collecting, so they go for the Travelers Century Club list of 325 distinct places. Others start ticking off US States, or Russian regions, or the UNESCO heritage list. There’s an endless number of possibilities for those of us who are list focused.

My plans were to at least take the next year to revisit places I had enjoyed, and spend a bit more time doing fun trips. My results at that have been decidedly mixed. Due to heavy work travel, I found myself in Croatia, Thailand, and Vienna over the last year – getting to see all three more in depth due to spending a week at a time in one city. I also made a round the world trip back in February, returning to places I’d already been and flying a variety of fun routes.

Then of course, I got sucked into the “list” thing a bit in the spring, when Ian convinced me to go to South Ossetia, Nagorno-Karabakh, and Abkhazia since they are quasi-independent. I’m still very interested in doing more of these autonomous places, but happy to take the pace slower.

So, with that, I figured I would celebrate the one year anniversary of going to every country with a bit of a fun trip. The routing would be somewhat determined for me, since I had a few tickets I had bought over the past year which would soon expire if I didn’t use them (non-refundable, but date-changeable) so it became a matter of piecing things together to make those work.

I toyed with all kinds of routings. I wanted to take some “fun” flights just for the experience. I wanted to try and get to some places I hadn’t been in a long time. Due to the existing tickets, I also had to go to Sydney, Singapore, and Helsinki. Yeah…not exactly on the same side of the Earth, eh?

So, this is how it all shook out. I didn’t set out to hit all six permanently inhabited continents, but that’s how it’s going to happen. The final routing looks like this, barring any surprises:

You might notice the trip ends in Detroit. Thats because I land back in the US on not only the one year anniversary of my getting to every country, but also the day before my NEXUS membership expires. …and just my luck, they’re requiring an interview for me to renew.

That puts me in Detroit/Windsor at the front end of a long holiday weekend before my birthday…so who knows where the last five days will take me. I’m intentionally leaving it open-ended for another week or two at least.

The start is also a little uncertain. I’m considering being brave and flying non-rev down to Santiago to start the trip, but fortunately I have a backup refundable award ticket booked on another airline just in case. So the front and end are a little questionable, but the middle is solid now. Who knows, since I’ll be in Detroit maybe I’ll make a quick two day hop to Europe or Asia at the end. All depends how things shake out!

Rather than go through all the details, I’ll just highlight a few of the flights/travel parts I’m really looking forward to:

Air Canada 787 from Santiago to Buenos Aires
The Private Room in the AmEx Centurion Lounge in Buenos Aires
My first South Atlantic crossing: Sao Paulo to Johannesburg
My first South Indian ocean crossing: Johannesburg to Perth
Singapore A380 suites from Sydney to Delhi, with a 23:55 connection to enjoy Singapore and the Private Room
Uzbekistan Airways 767 and 787 from Delhi to Moscow with stops in Amritsar and Tashkent
Russian SAPSAN train first class from Moscow to Petersburg
Allegro train from Petersburg to Helsinki

Feel free to share any must-see things to see/do along the way. Leaving in just a couple of days now…

Ponta Delgada to Boston with SATA, the ensuing shizshow, and eventually to DC with JetBlue

2017 Kazakhstan, Portugal, United States 2 Responses »

Jul 142017

After a relaxing breakfast, we still had a bit of time so walked around the city a bit before I headed to the airport. I wanted to see if on a Monday things would be a bit busier, but even at 11am the city felt like a bit of a ghost town. Several readers have commented that there’s not a huge population, it’s not well-known outside Portuguese tourists, but I think most of it was the fact that the tourists who DO come don’t spend a bunch of time in the city – except maybe mealtimes which explained why dinner reservations were needed.

Ian’s flight was a bit later in the afternoon, so he dropped me at the airport before going to wander around the city some more. How can you feel unsafe when the airport is named after Pope John Paul the Second?

Pope says: safe travels and boa viagem!

Checked in, headed to the lounge, and very quickly realized that I had gotten to the airport way, way too early. I had received a notification when I woke up my flight was delayed by 45 minutes until 4pm, so I had arrived about 1:30 hoping to enjoy the lounge. Unfortunately, lounge was rather depressing. Essentially nothing to eat save some cookies and crackers, but a decently stocked fridge full of beverages.

About an hour before my flight I was bored, and since Azores Airlines only has two A310s it was pretty easy to track them online. One, scheduled to operated my flight, was sitting coming from Lisbon and the other was sitting in Ponta Delgada. The one that was already there was scheduled to operate the later 5pm flight to Boston for some reason (it had its engines open so probably maintenance?) and mine was coming from Lisbon. The only problem was…according to every site I could track it on, it was still in Lisbon…2.5 hours away….an hour before my flight. Azores Airlines own site said it wouldn’t be Lisbon until 4:30….or 3:30 local.

I checked with the agent in the lounge, who insisted I must be wrong. The flight is on time. I asked her if she could check with someone. “No, I do not need to. It is on time.” Uhhh….I may have started stirring the pot, letting my fellow passengers know that our plane was still in Lisbon, so there was no way we were leaving at 3:15 pm…

Finally, at about 3:30pm a supervisor came to the lounge and singled out me and two other passengers. Yes, the plane was still in Lisbon (duh) and won’t be here for quite some time. He had proactively rebooked me and the other two passengers on the 5pm flight. There were only three seats left, so everyone else was left to wait and hope. How we had been chosen, I’m not quite sure. I was on a full fare paid ticket, so maybe that helped, or maybe he’d seen me inciting revolution in the lounge and wanted to get rid of me.

Then, of course, just after he left, our new flight the 5pm was hit with a 90 minute delay. Now we would be leaving at 6:30pm. That meant arrival at about 8:20pm. Fortunately, the 90 minute delay (which turned out to be due to a connection from Praia, Cape Verde with 80 connecting passengers) held, and we were underway.

Azores Airlines flight 281
Ponta Delgada, Azores, Portugal (PDL) to Boston, Massachusetts (BOS)
Depart 17:00, Arrive 18:50, Flight Time: 5:50
Airbus A310-300, Registration CS-TGU, Manufactured 1991, Seat 1E
Miles Flown Year-to-Date: 65,805
Lifetime Miles Flown: 2,442,782

Fortunately we had a bus gate (as are all gates in Ponta Delgada) so I got an up close and personal shot with my first ever A310:

As soon as I boarded, I got this notice from Air Azores:

My original flight had canceled. All 150+ people booked on it would be stranded in Ponta Delgada overnight, and both flights to Boston the next day were already booked completely full. I’ve never been happier that I paid the extra to be in business class!

Unfortunately, I forgot to get a pic of the seats. Thanks to Flyertalk user Carfield this is what they look like:

Far from the best business class seats across the Atlantic – they might be the worst – but with all their flights being under five hours it really was a pretty decent product. They were nice to lounge in, and very comfortable, and the price was certainly good. I knew roughly was I was getting going into it, so was very pleased with the product.

Pre-dinner drinks and ziplock-bagged mixed nuts were served:

“Meat or fish” were the option. FAR from the most appetizing looking meal I’ve ever gotten, and it was all Saran wrapped…to seal in freshness? I did find it odd that whenever I asked for sparkling water, she would bring me a fresh bottle and glass each time.

Didn’t look much better with the shrink wrap off. The beef did, however, taste much better than it looked.

Flight passed quickly, and we circled Boston a bit before landing, due to what the pilot called “very big rain.”

With less than 40 minutes to clear customs and change terminals I had kissed my connection goodbye, but upon landing my flight had been delayed…by over three hours….to 12:40am! Blessing in disguise!

Rushed over to the other terminal and got to the gate, and in the meantime the flight was hit with a further delay, now departing at 1:55am. By that time, I would have been up almost 24 hours plus the time to get home to DC, and best case I would be in bed by 4:30am. There was absolutely no way I was going to work the next day on 2-3 hours of sleep, so decided to throw in the towel and find an agent and asked to be rebooked the next day.

Unfortunately, my experience with JetBlue agents left a lot to be desired. They were all rather surly and curt, and seemed completely disinterested in helping. I finally after trying two or three found one who agreed to rebook me the next day, given my flight was delayed by over four hours. Yes, the hotel would be at my own expense, I get it.

Left the airport to get my Uber, and found out that the Uber waiting area is about a three minute walk outside from the terminal. Only problem was, those heavy rains that the pilot told us about. It was a torrential downpour, and even the short sprint to the uber got me absolutely soaking wet.

My hotel, the Le Meridien Cambridge also left a lot to be desired. The gentleman working the front desk had the personality of a 1980s Soviet hotel worker, and when I told him the AC in my room sounded like a plane taking off “we have no other rooms. Anyways, they are all like that.” Geez. I was hungry at this point, so decided to call room service. Guess who I got on the phone? Yup, grumpy front desk guy also takes room service orders. “No, you can’t have wine. Not after 10pm.” Sigh. Fine.

I went down to the bar, in hopes I might talk the bartender into a glass to take up to my room. Let me just say, he was the warmest most helpful person I encountered, and was the only reason I didn’t demand my points back. The sandwich I got from room service was also terrible, and sleeping with a jumbo jet going wasn’t terribly helpful. In retrospect, I should have taken the 2am delayed flight. Oh, wait, no I shouldn’t have….because after all that they ended up canceling it just before 1am. UGH!

Surely when I got back to the airport, the next day would be better. It couldn’t be much worse. Except for the world’s largest emotional support animal in the gate area.

The gate agent was wonderful, and I may have flirted a bit, but he did manage to not only get me an aisle seat, but got me one in the second row. Score.

JetBlue flight 1155
Boston, Massachusetts (BOS) to Washington DC, National (DCA)
Depart 13:25, Arrive 15:00, Flight Time: 1:35
Embraer ERJ-190, Registration N298JB, Manufactured 2009, Seat 2C
Miles Flown Year-to-Date: 66,204
Lifetime Miles Flown: 2,443,181

Score…except for the fact the dog was across the aisle from me, and as soon as it lay down it rested its head on my feet. Ok, that’s cute I guess…and the owner was good looking and apologized for the dog doing that….at which point he fed it what looked like three benedryl. I didn’t think that was good for dogs…

Then, I was really excited. Seemed there was one seat empty on the plane…and it was right by me. But right before the door closed, it was not to be. A rather large lady who I’d estimate in the neighbourhood of 400 pounds came onto the plane huffing and puffing with two giant bags of fast food. Of course she was seated next to me, and tried to put the armrest up as she sat down. I very politely told her I preferred it down and was met with “well how am I supposed to sit down then!” Fortunately, the great flight attendant was right there, and told her “ma’am, the armrest must be down for takeoff. You can take a later flight if that would be more comfortable.”

I won’t go into more details, but it was an extremely unpleasant flight. Ok, one more detail…the guy across the aisle got a beer, and put some in a cup….for the dog to drink. See, all my fears of coach ARE well-founded!

Another great trip in the books, look for another one soon…

DC to Barcelona in Lufthansa Business…and how I ended up in Barcelona and not Madrid

2017 Kazakhstan, Germany, Spain 1 Response »

Jun 182017

After a fantastic 24 hours at home, it was time to head back to the airport and head off to Spain. Staying home for a night was definitely the right call as it allowed me to relax, and just enjoy some downtime after a hectic week. Back off to Dulles, where check-in and security were completely uneventful. Went to the United lounge, where a fantastic bartender looked after me. Make no mistake, United is no Lufthansa, and the rather sad cheese and crackers and mass production chips and dips along with the $5 bottles of wine are quite sad, and it often feels like a bit of an all you can eat buffet restaurant, but at the same time, there’s something “familiar” about it.

My routing today was DC to Newark, and then onto Madrid, with nearly a three hour connection in Newark. That’s why I wasn’t too worried when my phone buzzed and notified me of a one hour delay for air traffic control. I got slightly more concerned an hour later when that stretched to 90 minutes. I began to get really concerned when it became two hours, leaving me around 40-45 minutes in Newark. I began to explore options.

The super late Dulles to Frankfurt and Dulles to London flights were out, as they were completely sold out in business. I tried multiple phone agents and lounge agents to get on the late Frankfurt flight in first, but that was a non-starter. They absolutely refused to consider it. The late Dulles to Munich flight on Lufthansa was available, but it wouldn’t get me into Madrid until nearly 7pm the next day – way too late to make my connection to Marrakech (separate ticket) and would cost me my entire first day in Marrakech.

When my Newark connection was down to 15 minutes, I pulled the trigger and switched to the Lufthansa option. Absolute worst case scenario would be getting stranded in Newark overnight, so I wasn’t willing to risk a tight connection there, even though the DC to Newark flight started boarding. The flight to Madrid was booked completely full in business, with another 15 plus on the waitlist, so I couldn’t see them holding the flight for me if anything went tits up.

(Side note: by the time DC to Newark landed there was 8 minutes to make the connection based on the door closing, and it was nearly one end of the C terminal to the other – I suspect strongly I wouldn’t have made it)

Rebooked via Munich, I decided one last Hail Mary was in order. I headed to the gate for the United flight to Frankfurt, and asked the agent if there was any way they could get me on this flight – I was even willing to use one of my Global Upgrades to get into first. “I can only put you in economy – and all we have left are middles near the back.” Uh, no thanks. That’s way worse than losing my whole day in Madrid.

Off to the Lufthansa Senator Lounge next, where I began trying to rebuild my trip. This entire time, Ian had been stranded at JFK as well, awaiting a severely delayed flight to Madrid, where he was afraid he was going to misconnect to Marrakech as well. Worst case, we would lose our 24 hours in Marrakech, take a full day delay in Madrid, and only have a short overnight in Marrakech before heading to Western Sahara.

We both started boarding at this time, and promised to reconnect in Europe and see where life took us.

Lufthansa flight 415
Washington DC, Dulles (IAD) to Munich, Germany (MUC)
Depart 22:30, Arrive 12:45 next day, Flight Time: 8:15
Airbus A330-300, Registration D-AIKJ, Manufactured 2005, Seat 10G
Miles Flown Year-to-Date: 60,428
Lifetime Miles Flown: 2,437,405

It had been barely 24 hours since I’d gotten off of a Lufthansa A340 Frankfurt to DC, and here I was boarding a Lufthansa A330 to Munich. Something felt, familiar…although very strangely, we had one of the most disappointing Lufthansa crews I’ve ever had. No personal touch, didn’t seem to enjoy their jobs, and no smiles to be found anywhere. It was like I was flying on United or something! Mixed nuts and a glass of the same wine from the day before…

Due to the late departure, the entire meal was served on one tray. Blech. Not impressed. That said, it was one of the better business class salads I’ve had in a long time. I went with the “seared beef filet, béarnaise sauce, root vegetables and whipped potatoes.” As expected, the beef was severely overcooked and disappointing. Overall, this is a meal I would expect from United, not Lufthansa.

Even the cheese course was sad. Is that one sad lettuce leaf supposed to class it up?

Ice cream…in a container. It was tasty, but seriously…in business class?

After dinner I passed out, and slept a solid six hours. It was nice having nobody next to me, so extra pillows and plenty of space. Woke up just about 15 minutes from landing, made myself barely presentable, and checked my phone. Ian had misconnected as expected, and was spending the night in Madrid. Thus, there was no need to find a way to Marrakech today, so I was a bit more leisurely.

Headed over to the Senator Lounge in the international gates, and they tried to steer me to the Schengen gates since I was going on to Madrid in a few hours. Told them I preferred to stay here for now, and they were happy to let me in. Delicious breakfast of cheese pretzel and potato salad. When in Germany…

Started looking for ways to Marrakech, and realized it would actually be $50 cheaper to fly Frankfurt-Marrakech the next day instead of Madrid-Marrakech. On top of that, my preferred hotel in Frankfurt is more than $100 cheaper than the one in Madrid, so it was an easy choice. I’d overnight in Frankfurt today. I will totally admit that choice was driven largely by the opportunity this presented to do one of my favourite things in Europe – a long ICE trip.

I didn’t actually realize that Munchen Hbf was so far from the airport when I bought the ticket, so it was a huge rush to get on a train to the central station so I could catch my train to Frankfurt. I maade it though:

A couple hours into the journey I was getting a bit hungry, so I ordered a beer and some Flamkuchen. Yum!

Checked into my hotel – the usual Frankfurt Airport Sheraton that you’ve all become very familiar with this year from my frequent stays, so I’ll say it was just perfect like the last stay. I requested in my reservation (and got) the exact same room as a few weeks prior, and just like that stay it was ice cold and fantastic.

Caught the S-Bahn to the city, and had my favourite bacon-wrapped dates and a few beers before taking a late night walk and enjoying the fact that at 930pm it was still light out.

When I got back to the hotel, the drama that this trip was turning into notched itself up another level. Royal Air Maroc e-mailed me that my flight had been “modified” the next day:

Um, a zero minute connection in Casablanca now?! I called Royal Air Maroc, and they refused to put us on an earlier flight from Marrakech to Casablanca, claiming they were “all full” and “you will make your connection – no worry.” Um, with zero minutes and a terminal change? I don’t think so. This was not good. Not good at all. Our choice was to risk getting stranded overnight in Casablanca, but the only problem was the flights to Dakhla don’t go every day. This was becoming a right proper mess.

We decided (virtually) to cut our losses and not risk going just to Morocco and missing out on Western Sahara. We decided we would rather do the back half/islands part of the trip with extra days to really enjoy each of the islands, and come back to Western Sahara another time. Of course, Royal Air Maroc refused refunding us. The dispute is still pending with AmEx, but I have no doubt the outcome…because I also have screenshots showing that the connection in Casablanca actually became negative 15 minutes…and we would have been stuck.

Before going to bed we decided the plan would be to meet up in Barcelona the next day, and from there we would find a way to get to Las Palmas to continue the trip. The added bonus was instead of one night each in Las Palmas and Madeira, we could now do two nights in each, as well as having a night in Barcelona. Silver lining!

Off to bed, wake up, and oh…I have to get to Barcelona today. Let’s check the options. Ticket prices are pretty high on Lufthansa, even in economy, and looks like flights are super full. Not good. End of the day I decided to splurge on a business class award, which while not cheap made things more comfortable…which after the mess was welcome.

Enjoyed the Senator Lounge, where I had a right proper German lunch of sausages, potato salad, pretzel, and beer:

Boarding was one gate down from the lounge, and right on time.

Lufthansa flight 1134
Frankfurt, Germany (FRA) to Barcelona, Spain (BCN)
Depart 14:00, Arrive 16:00, Flight Time: 2:00
Airbus A321, Registration D-AISK, Manufactured 2008, Seat 2A
Miles Flown Year-to-Date: 61,108
Lifetime Miles Flown: 2,438,085

Pretty generic flight in EuroBusiness, but for a two hour 2pm snack flight, how can you complain about this meal?!

Landed right on time and Ian was waiting in the arrivals hall. We grabbed a coffee, figured out thanks to Google Maps how to get to the hotel I had booked (took the bus – it actually would have been slightly easier taking the subway) and then it was off to the hotel to buy the final flights to put this trip back together…and enjoy an unplanned night in Barcelona!

Almaty to DC in Lufthansa Business

2017 Kazakhstan and Atlantic Islands, Germany, Kazakhstan 1 Response »

Jun 162017

After convincing my driver that I knew what I was doing, he agreed on an 02:30 pick-up from my hotel for an 04:05 flight. They were strongly advocating a 01:05 pickup, but knowing there was absolutely nothing on the other side of security (and a 20 minute right to the airport) he relented to an 02:30 pickup.

Alarm went off at 2am, giving me about four hours of sleep, down to the front desk for a super quick checkout, and my driver was already waiting for me. I managed to still get to the airport about 02:45, and I was checked in and through immigration and security by 3am – still giving me 30 minutes to kill in the duty free and lounge.

Now, during the day, the duty free store is critical. They sell 2 Euro mini bottles of wine, red bull, and everything you could need for a successful airport wait or even flight if the crew doesn’t mind. It’s much better than what I honestly believe is one of the two worst airport lounges anywhere in the world. Almaty’s lounge is tied with Abidjan, Cote d’Ivoire, the only two lounges I’ve ever been in where you have to PAY for drinks.

This was my first time flying Lufthansa out of Almaty, and they were incredibly generous: you could have one beer or glass of wine on Lufthansa. Or a bottle of water. Everything else was pay. I decided to have a second beer, I was charged nearly 10 euro for it. Absolutely ridiculous. Still rates as one of the worst lounges anywhere in the world. I was still tired, and boarding was on time, and I had definitely made the right call not to endure this lounge for long:

Lufthansa flight 647
Almaty, Kazakhstan (ALA) to Frankfurt, Germany (FRA)
Depart 04:05, Arrive 07:10, Flight Time: 7:05
Airbus A330-300, Registration D-AIKR, Manufactured 2012, Seat 3D
Miles Flown Year-to-Date: 52,184
Lifetime Miles Flown: 2,429,061

Boarding was pretty efficient, and every seat in business was taken for this morning’s flight to Frankfurt. Business had had 6-8 seats free the entire week before the flight, but despite the load in coach being light, business somehow filled up, and first, which had nobody booked three hours before the flight, somehow went out full. No clue what contributed to this, and it didn’t really matter.

I was really impressed that Lufthansa actually bothered to do the safety announcement in Kazakh on top of Russian:

Shortly after takeoff, a light snack was offered. Perfect late night snack, with which a couple of glasses of wine put me to sleep for close to four hours. On top of the four hours I’d gotten in the hotel it was definitely plenty to keep me going for the next day. I find these super early morning flights really awkward timewise, but for jetlag they are a miracle. You’re plenty tired to sleep when you get on them, and when you wake up it’s bright and sunny out, and your body thinks it’s like 10/11am so it’s ready to go…even though it’s only like 7am local.

Upon waking there were about two hours left in flight, and the crew was going around individually as people woke up and offering them breakfast. Very nice touch. First time I’ve ever had an omelette and a chicken kabob with muesli for breakfast, but was definitely tasty.

I had nearly four hours in Frankfurt, so decided to of course clear customs and head out to Starbucks for some proper caffeination. My travel has gotten so bad the last six months the staff at the Frankfurt Airport Starbucks actually know me by name, and I was paid a nice compliment that my German was really improving. Can’t complain about that!

Unfortunately, about this time, I realized just how exhausted I was. I was supposed to land in DC, have a four hour turnaround, and then fly directly back to Madrid. It wasn’t happening. I called United, asked about changing, made a comment I was in Frankfurt, which was met with “but you fly DC to Madrid tonight” and there was one seat left in my fare class, and she was kind enough to waive the change fee because “it’s kind of like a same day change” and I was booked on the same flights the next day – giving me 24 hours in DC. Great customer service United!

After coffee to wake up it was back through immigration and security to the Z Gates and the Lufthansa Senator Lounge where I had my usual breakfast of bread, cheese, salami, cucumber, and tomato:

Boarding was right on time for my next flight, and it was absolutely packed full on all classes. Three weeks before departure they had downgraded it from a 747-400 to an A340, resulting in a massive loss of seats. The flight must have been lightly booked (at least not enough for a 747) but as an A340 it was going out completely full.

Lufthansa flight 416
Frankfurt, Germany (FRA) to Washington DC, Dulles (IAD)
Depart 10:30, Arrive 13:10, Flight Time: 8:40
Airbus A340-300, Registration D-AIFC, Manufactured 2001, Seat 1G
Miles Flown Year-to-Date: 56,265
Lifetime Miles Flown: 2,433,142

Shortly after takeoff, warm almonds and a glass of wine. This plane didn’t have first class, so I decided to just pretend since I was in row one it was kind of the same…minus the macadamia nuts and high class champagne:

Choice of three starters was offered for lunch, and I went with the “shaved black angus beef with lime crème fraîche, sweet chestnuts and Tête de Moine cheese” It was definitely unlike anything I’ve had on a plane before, but absolutely delicious!

Seasonal salad which was kind of sad, and wouldn’t have been at all out of place on United:

Choice of three main courses, and of course I went for the Spargel again…which instead of cold cuts was served with a veal tenderloin this time. Once again, super tasty and confirmed my favourite time of year on Lufthansa! Even in business class!

Far cry from the first class cheese cart, but this Chaumes, Gouda, and Goat Cheese with Date Sesame Honey Chutney was pretty good for business class. Can’t complain – except the lack of sweet biscuits.

Boo pre-packaged ice cream, but yay delicious Crème Brûlée flavour with mango. Definitely an unusual ice cream and super tasty.

Time flew super quickly watching lots of tv and napping a couple hours, and the pre arrival meal was served. Minestrone soup and caesar salad with chicken was ok, and the coconut raspberry pie just rated an “adequate.” The pretzel was the star of the meal, but did a nice job rounding off a solid business class service.

By the time I landed I was very glad I wasn’t turning around in four hours, although I could easily have made it home, showered, and back to the airport in time. Having even one night at home would make a major improvement on my enjoyment of my next part of the trip, as long as nothing further went long and didn’t make me need the extra night in Madrid I had booked along the way…

Overnight in Moscow, Moscow to Frankfurt with SWISS and Lufthansa, overnight Frankfurt

Abkhazia 2017, Germany, Russia, Switzerland 2 Responses »

May 142017

After a quick coffee and beer, we headed down to the Aeroexpress train. It had already been a really long day and I was tired, so decided to spring the extra $10 or so for the business class car, and it turned out there were only 3 people in the whole car. Sure, it’s only like a 30 minute ride, but it was nice to be able to relax and enjoy it.

I had made the mistake of wearing shorts since it was over 70F when we left Abkhazia, but in Moscow it was 35F and freezing cold. After a short metro transfer, we had a 10 minute or so walk to our hotel, the St. Regis, and it was definitely a frigid walk. I’m still amazing not a single babushka came up to me and chastised me for being poorly dressed for the weather!

Check-in was quick and polite, and since both rooms had been booked under my name they were good enough to upgrade both of us to very nice one bedroom suites – can’t complain about that at all! Doing 200+ nights with Starwood last year is definitely paying off with much nicer upgrades than I’m used to receiving. Unfortunately it was going to just be a relatively short overnight and we wouldn’t really have time to enjoy the room, but it was nice nonetheless.

After dropping bags and putting on warmer clothes, we headed out for a walk. First, the obligatory Red Square and St. Basil’s Cathedral shot – something about the grey cloudy weather gave the perfect mood to the square:

We wandered around trying to find a shop Ian knew that sold wonderfully kitschy Putin and Russia souvenirs, but apparently they’d gone out of business in the last year. We headed back to the GUM department store for some fantastic pistachio ice cream, and deciding we were hungry decided to check out Stolovaya #57 – a cafeteria in the department store modeled after an old school Soviet cafeteria…except with much better variety of food!

Vegetable salad with beetroot, peas, carrots….fresh fruit, stuffed bell pepper, and a chicken cutlet with mushroom sauce. Delicious and filling…and very authentically Russian…all this for under $10.

After eating we wandered through the grocery store in GUM, and in the alcohol section they were selling Kalashnikov brand vodka….complete in a plastic kalashnikov bottle….only in Russia!

After dinner, we headed to a small bar I’d been told about, not terribly far from Red Square, called Rules Taproom. A friend had told me they had one of the best craft beer menus in the world, but that we should expect to feel “tragically old and uncool.” We definitely brought the average age up by quite a bit, but at least we didn’t look too out of place with the extremely tattooed and hipster crowd. Plus, an amazing taplist and great taps! A hockey trophy, brass knuckles, a grenade, a wrench, and lots of other cool stuff. Can’t wait to go back!

Back to the hotel and bed by a reasonable hour, because we wanted to be sure to be able to hit the St. Regis’ amazing breakfast buffet before heading to the airport. Flight was at 9am, and it can take up to an hour to get to the airport, so with a 630a opening time for the buffet we knew we would be cutting it close.

Great night of sleep, at the buffet right when it opened, and it was worth the wait! Smoked salmon and whitefish, caviar, blue cheese, pain au chocolate, and fresh squeezed grapefruit juice. With a pot of tea, of course!

Took nearly an hour for our Uber to get to the airport, but was definitely the quickest option. We did make it with plenty of time, but unfortunately I lost Ian at immigration, because his gates were at a different checkpoint, and clogged with loads of Central Asians who they were taking forever to process. I, however, made it through quite quickly and even had five minutes to stop in the SWISS lounge for some water and snack. Unfortunately, none of the shops sold more Putin magnets.

Fortunately, the lounge was only a two minute walk from my gate, so nice and easy for boarding which was right on time.

SWISS flight 1325
Moscow, Domodedovo (DME) to Zurich, Switzerland (ZRH)
Depart 9:05, Arrive 11:40, Flight Time: 4:35
Airbus A320, Registration HB-IJS, Manufactured 1998, Seat 2A
Miles Flown Year-to-Date: 36,522
Lifetime Miles Flown: 2,413,399

Something about the welcome screens on SWISS always makes me feel relaxed and multicultural…a good feeling in this increasingly isolationist and polarized world:

Pushback…the wonderfully kitschy lime green S7 livery and a Ural Airlines plane:

Great view of the parked planes including a couple of Tupolevs on takeoff. Those S7 planes really stand out!

Not a bad breakfast for a relatively short regional flight! Delicious Muesli, reasonable omelette, perfectly buttery and flaky croissant (unlike the ones usually served on US domestic flights which are more like glorified crescent rolls), some fresh fruit and cheese. I decided to make it a champagne brunch, and the fantastic crew insisted I have a second class…and pushed it on the guy across the aisle too. “If you waste the rest of the bottle, it will be a real pity!” Who can argue with that logic!

Touchdown in a very snowy Zurich…yes, this is late April!

Headed through immigration, and decided while I was at it to leave the secured area. As usual when dealing with Swiss border guards, they asked me a million questions, acting as if I was the most suspicious character they’d ever met. All Schengen/Swiss border controls are NOT equal – despite the intent. Why would you fly Zurich to Frankfurt? Why not just fly Moscow to Frankfurt? Why are you in Europe so much? Why do you spend so much time in Russia recently? Why is there a stamp from Somalia in your passport, on and on for nearly 15 minutes.

Headed to Starbucks for the most expensive Starbucks in the world (nearly $8 for an Americano – I think the only place more expensive might be Copenhagen…although even that might not compete these days.) On that note, any readers interested in adding to my database of Starbucks prices around the world hit me up. I track the price of a grande drip coffee (with tax) if you have a chance to look at your local shop.

After heading back through security, I headed to the SWISS lounge, where it was time for a local beer and a snack:

One more local beer, and some Gummibärchen….because…it was still snowing and my Lufthansa flight was delayed nearly two hours:

Finally, nearly two hours late, our flight was ready for boarding, so I headed off to the gate, where our Lufthansa plane was just pulling in….looks like we’ll be almost 2.5 hours late in the end! How un-German!

Lufthansa flight 1191
Zurich, Switzerland (ZRH) to Frankfurt, Germany (FRA)
Depart 14:40, Arrive 15:45, Flight Time: 1:05
Airbus A320, Registration D-AIPY, Manufactured 1991, Seat 6F
Miles Flown Year-to-Date: 36,699
Lifetime Miles Flown: 2,413,576

On the taxi out, I noticed lots of sleet and ice forming on the window:

We were at the end of the runway, turning onto the active runway to take off, when I also noticed lots of ice/sleet/slush accumulating on the wings. Visions of Air Florida started dancing through my head, and I decided to start ringing the flight attendant call button frantically – probably 10 times in 10 seconds or so. I still don’t know if it was me, or a sensor in the cockpit, but the pilot turned off the active runway and announced to us we would need to deice before taking off due to snow moving in as we taxied out. Quite a scary moment!

Once airborne, despite the 50 minute flight time, a small snack was served. Scary sandwich, some fresh fruit, chocolate, and a glass of white wine. Skipped the sandwich, but the rest was quite tasty and impressive service for a short flight. This probably wasn’t Lufthansa’s best effort with the delay and all, but overall I still was left with a better impression that I usually am in the US. I think the attitude and composure of the crew went a long way towards helping.

Landed in Frankfurt much later than expected, but fortunately was staying at the airport Sheraton. I was met by the general manager at check-in, who let me know that they’d followed up on my previous disappointing stay, and found a room that was extra cool with great air conditioning. I found out later they had blocked the room on both sides of me as well as above and below, and turned the air up full blast in those. A bit unnecessary, but the effort and CRM was super welcome. I’ll definitely be staying at this property again.

Headed out to Naiv, my favourite craft beer bar in the area, and enjoyed some delicious beer-braised bacon-wrapped dates:

Along with a reasonably tasty German imperial IPA or three:

With that, it was a quick ride back to the hotel for a bit of sleep. I wanted to make sure to be up early to enjoy what I hoped would be another amazing experience in the Lufthansa first class terminal!

DC to Sochi with American, Finnair, and Aeroflot

Abkhazia 2017, Finland, Russia 3 Responses »

Apr 252017

The day of the trip was finally here, and despite lots of last minute changes needed to deal with some unexpected work and personal commitments, I finally was able to salvage part of the trip. Unfortunately, that would mean missing two of the stops we had planned, but at least we would get to Abkhazia which was one of the parts I was super excited for.

American had changed their schedule about three months before my flight, and suddenly my DCA-JFK flight no longer existed. They decided instead to book me on an ERJ-145 flight instead, which meant an involuntary downgrade. Because it was the short part of an international itinerary no compensation was due, and they seemed completely uninterested in helping. Fortunately, about 45 days before the flight they changed schedules again, and there was now an option with first class. It meant a relatively short two hour connection in JFK, but I figured it should be doable in the spring.

Calling in, I got the rare fantastic agent who was able to force availability and get me on the new flight, and all was set. Day of travel I actually had quite a bit of time given the later departure, so decided to risk taking the metro to the airport, which was drama free. Rare occurrence on metro! Had to check-in with an agent to show them my Russian visa, and after they made sure to show me how annoyed they were with having to help me they checked me in and I was on my way to the lounge.

Lounge was serving the usual cheese and crAAckers along with some other unexciting kibble, but who can resist a whole carrot right before Easter?

Blue skies, and a great view form the lounge at DCA for a bit of plane-watching. Plus, N406YX in the foreground would be my ride up to JFK today:

Boarding commenced right on time with some rather grouchy gate agents and a total of three emotional support animals for the rather short ride up to JFK.

American Eagle flight 4540
Washington DC, National (DCA) to New York, JFK (JFK)
Depart 14:35, Arrive 15:55, Flight Time: 1:20
Embraer ERJ-175, Registration N406YX, Manufactured 2013, Seat 2A
Miles Flown Year-to-Date: 33,332
Lifetime Miles Flown: 2,405,647

I see lots of complaints online that American is very hit-or-miss with pre-departure drinks, but today was a definite hit. The always classy Chateau le Parker in the finest plastique crystal:

Shortly after boarding and being seated there was some commotion in the entryway. I didn’t catch the whole conversation but apparently the passenger had accidentally packed some vital medications in the bag she was forced to gate-check, and needed/wanted to get them out. All I heard was the rather nasty gate agent saying “I don’t care what you think you need you ain’t gettin’ the bag now!” Followed by “you know what, you’re a very nasty woman!” from the passenger. I was having visions of Dr. Dao at this point, and had the iPhone really to shoot prize-winning footage….but eventually the pilot who was great managed to calm the situation (after the gate agent yelled at him to) and everything was defused.

After that bit of excitement, departure time came and went…except we weren’t going anywhere. The pilot came on at five minutes past the departure time and told us we would be another 15 minutes because they were trying to locate…a first officer. Apparently the first officer’s dog had died and they were desperately trying to locate a replacement one. Another five minutes passed, and we were assured one bad been found, and he was “on his way” and we “should be out of here” in 15 minutes. Of course, 15 minutes came and went…and no first officer.

Finally, about an hour past departure, the new first officer rocked up and the door was closed a couple minutes later. My 1:45 connection had been reduced to about 40 minutes, so I was hopeful we would make up a little of the time in the air. Great view of the turn over the Pentagon right after departure:

Once in flight, the crew broke out AA’s finest stemware, and passed around the kibble basket. Since I’m addicted to the DiBella biscotti, I wasn’t complaining for a 42 minute flight. Never seen blueberry lemon before…yum!

We made up a tiny bit of time, and looks like we would make the gate with about 50 minutes to connect. I had to blink twice to make sure the plane hadn’t entered a time warp on the way when I saw this parked at the terminal:

So despite flying well over 2 million miles and over 250 transatlantics in each direction, I’ve never flown internationally out of JFK before. I remember the day when international travel almost ensured you would head to O’Hare or JFK, but these days unless you’re flying a smaller international carrier, JFK is super easy to avoid. Of course, it was just my luck that my arriving flight would arrive as far from the International First Lounge as possible, and the departing flight which normally leaves from right by the lounge was also leaving as far away from the lounge as possible.

Ian was perfectly fine skipping the lounge, but I was having none of it, so he met me near my arriving flight and off to the first lounge we went.

I mean, I’m not going to turn down Bollinger and a nice cheese plate!

Unfortunately, given time constraints, I had to limit myself to around two glasses, and then make the long trek over to my departure gate. I wished Ian well, made sure all his shots were updated for his flight back with the proletariat, and then boarded.

Finnair flight 6
New York, JFK (JFK) to Helsinki, Finland (HEL)
Depart 17:40, Arrive 8:50 next day, Flight Time: 8:10
Airbus A330-300, Registration OH-LTT, Manufactured 2010, Seat 2A
Miles Flown Year-to-Date: 37,449
Lifetime Miles Flown: 2,409,764

I had fortunately booked well in advance, so had one of the “throne” seats on Finnair. On the left side of the plane the rows alternate, with one row having two seats, and the next row having one. In the row with one seat, your footwell is under the centre console of the two seats in front of it…in the row of two your footwells are under the two large tables on either side of the “throne” seat. My fabulous Marimekko branded slippers and amenity kit were already waiting for me:

Pre-departure champagne, blueberry juice, and water were offered. I asked for a champagne AND a water, and with the sigh that followed you would think I was asking for them to move Heaven and Earth. But, I was successful. I still love the Littala crystal – even for pre-departure drinks. I really need to pick up some of this glassware for at home.

Unfortunately, right before the door closed, a couple boarded sitting right in front of me with twins who looked no more than a month or two old…and were already crying their lungs out. You have GOT to be kidding me. Seeing the glares they were getting from the other passengers, the purser suggested that all 12 seats in the mini cabin of business class were open, and perhaps they would be more comfortable there. They agreed to move, much to the relief of the other passengers.

With that sorted, time to get comfy and rock the Marimekko slippers!

About 30 minutes after departure drinks and snacks were finally offered. While I was glad not to see the usual mixed nuts, a single skewered prawn doesn’t really make much of a cocktail snack….

Even more surprising was that the meal was all served on a single tray. No courses here. I would be less surprised if this was a late departure, or if I requested the executive meal, but nope…everyone got their entire meal on one tray. This looks like something that would be served on a domestic flight in the US and not internationally! That said, the beef was rather tasty along with the potatoes, but the salad and cheese course were rather stingy and disappointing. Definitely one of the most disappointing business class meals I’ve ever had across the Atlantic. Boo to Finnair on this one!

An hour into flight, my free internet cut out. Supposedly Finnair elites and OneWorld Emeralds get free complimentary internet for the entire flight, but for whatever reason Finnair had forgotten to load this data into the computer for this flight, so everyone was cut off at one hour. Ended up paying for the rest of the flight, which per the purser’s recommendation I will now dispute with AmEx….

Package ice cream for dessert was pretty disappointing as well, but the fun little mini pastries were a nice touch, and there was plenty to go around:

I still wasn’t tired, so after a bit of time watching tv, I used the call button to ring for another glass of wine. A new/different flight attendant appeared this time, and he was more than happy to bring me one. He also brought a mini snack of mixed nuts and dried fruits. Thought it was odd he served this right after dinner had finished, but it was definitely a nice appreciated touch.

After finishing this glass of wine I was getting pretty tired, but there was just one problem. Two extremely loud large russian women in the row behind me having a conversation and cackling at a volume that I’m sure even the people back in coach could hear. I’d already asked them several time to keep their voices down because people want to sleep and was just met with a dirty glare in return. The flight attendant who’d brought me the nuts tried to quiet them as well, to no avail. He suggested I could move to the back of the cabin where there were plenty of seats and it might be a bit quieter. Fortunately, when I returned from chatting with him they had mysteriously and suddenly passed out cold. Saved!

At this point I managed to pass out for a nice uninterrupted five hours of solid sleep, waking up just as we crossed the Finnish coast on descent. Flight delivered in the ways that were most important to me, a comfortable seat for sleeping and a cabin temperature that made it possible. The food was a huge let-down, but again, it was adequate. However, if Finnair really wants to compete for connecting traffic they really need to up their game in this department.

We arrived in Helsinki about five minutes late, and only had a 35 minute connection to Moscow to begin with. Fortunately, there is no need to re-clear security in Helsinki, and since we also did not need to clear immigration it was a very easy transit. No time to check out the lounge, but our gates were right next to each other and I think the change of planes took maybe five minutes maximum. Most passengers were already boarded once we got there, so just a few minutes after boarding the door was closed 15 minutes early.

Finnair flight 153
Helsinki, Finland (HEL) to Moscow Sheremetyevo, Russia (SVO)
Depart 9:25, Arrive 11:05, Flight Time: 1:40
Embraer ERJ-190, Registration OH-LKL, Manufactured 2008, Seat 1A
Miles Flown Year-to-Date: 33,877
Lifetime Miles Flown: 2,410,309

There was only one row of eurobusiness 2×2 seating on this ERJ-190, and only one other passenger, so we each had two seats to our self. It should be noted that unlike Lufthansa, Finnair sells all the seats in eurobusiness on the ERJs, so you don’t get a free seat next to you. The only thing you get is a free meal, when those in economy had to pay for buy on board. Not a bad meal for a 90 minute flight, and two main thoughts: yes, the fruit may have been packaged, but was fresher than anything United serves. Maybe being sealed held in some moisture? Also, the flight attendant noted: “surely you would like some champagne, you can’t fly business class without it!” Best flight attendant ever!

Landed at Sheremetyevo Airport right on time, my first time there since 1989. I’ve been do Domodedevo and Vnukovo since then, but never back to Sheremeyevo. They wanted to make sure and remind me that I love it:

Immigration was a relative non-affair, with no line at all when we arrived. Got a few questions from the agent, who seemed mildly amused that I spoke Russian. Why do you speak Russian? Where did you learn it? How do you still speak it if it has been more than 20 years? She was seriously curious, and every time I answered the other agent in the booth would giggle. I guess my accent is amusing or something.

Right past immigration there was a check-in flight for connecting flights, and the agent was able to issue our Moscow to Sochi boarding passes, even though it was a separate itinerary. Next stop after checking in was to find Starbucks. I knew there was one at the airport, but we weren’t sure exactly where. We decided to trust the Starbucks app, and head to the next terminal over (connected landside) and search for it. Ian knew better than to resist my need for caffeine, and we were off on the hunt.

On the way, we passed a caviar vending machine. Only in Russia! It was tempting to buy some for our connecting flight…

All price points from $20 a tin up to well over $100 a tin. I mean, everyone buys $100 worth of caviar from vending machines…right?

The Starbucks was right by the vending machine, and provided some much-needed fuel to continue on with the day. After sitting and resting for a bit, we were back to the check-in area to try and find our gate. On the way, we ran into the (relatively new) Krasnaya Machina Red Army Hockey Team store. I couldn’t resist posing with the cut-out poster and buying a hat:

Security wasn’t too bad, except for the guy who was getting busted for trying to take a cage filled with rabbits through the x-ray machine. I mean, totally normal, right?

Next stop was the lounge, which since we had arrived on OneWorld they wouldn’t let me use with my SkyTeam Elite card. Apparently, no lounge access allowed to SkyTeam Elites on domestic flights with Aeroflot? Fortunately, they did accept Priority Pass, so that made short work of the 90 minutes we had left until boarding.

Reasonable selection of food and beverage, and more importantly, places to charge devices. Biggest downside is the lounge was completely dark inside, and emerging from the lounge was like walking back out into bright daylight!

Boarding was nice and easy, and they actually made time for elites and business class to board first.

Aeroflot flight 1124
Moscow Sheremetyevo, Russia (SVO) to Sochi/Adler, Russia (AER)
Depart 14:00, Arrive 16:30, Flight Time: 2:30
Airbus A321, Registration VP-BAZ, Manufactured 2016, Seat 33C
Miles Flown Year-to-Date: 34,205
Lifetime Miles Flown: 2,411,182

About a 90% full A321 down to Sochi today, but fortunately we had booked the A and C seats and hoped nobody would take B. We asked the gate agent nicely, and she verified it was still open and she wouldn’t put anybody in it. Score!

Scary pre-packaged sandwich, mandarin, and chocolate was offered, along with tea on the two hour flight. Not bad for a $50 ticket. Legroom was also reasonable, much better than you get from most domestic airlines in the US. This was my first time on Aeroflot since the late-1980s, and things have definitely improved with Western aircraft. No more cages of chickens in the luggage racks, no more fold-down seats, and especially no more grumpy Soviet passengers lighting up and chain-smoking the entire flight. It was actually more pleasant than most domestic flights in the US these days…

Mystery meat sandwich, fruit/chocolate, and a mandarin. Not bad…

Landed right on time in Sochi, and it was time to begin the adventure!

Cairo to Frankfurt with Lufthansa, first night in Frankfurt

2017 First Class RTW, Egypt, Germany 1 Response »

Mar 092017

Woke up right on time, nice quick check out from the Le Meridien, and a short walk over the bridge over the airport road and I was in Terminal 3. There is a baggage x-ray before you can get into the check-in area, and the guards will not let you in without either a printout or phone copy of your ticket. That accomplished, over to the check in desk where there was no line.

Asked about getting a seat with nobody else in the row, but the check-in agent informed me that all seats would be taken on the flight today. Oh well.

15 minute wait for immigration because the priority line wasn’t open, which left me 15 minutes to “enjoy” the EgyptAir Lounge. It’s gotten even worse (if that’s really possible) than the last time I was there, because on top of the horrible food offerings, they no longer have Diet Coke or Diet Pepsi either. The espresso machine was reasonably functional, so had a quick coffee then off to the gate.

Security at the gate was pretty easy, and we boarded right on time. All things considered, for Cairo, it was a pretty easy and relatively pleasant transit to get on board.

Lufthansa flight 587
Cairo, Egypt (CAI) to Munich, Germany (MUC)
Depart 7:35, Arrive 10:40, Flight Time: 4:05
Airbus A320, Registration D-AIQT, Manufactured 2000, Seat 4C
Miles Flown Year-to-Date: 26,977
Lifetime Miles Flown: 2,391,378

Upon boarding, it was clear why we were full today. There were six rows of EuroBusiness today, which meant 24 seats, and at least 10 of them were filled with uniformed Lufthansa crew. Not sure if a plane broke down in Cairo or what, but that explained all the full seats. Fortunately for me, my window seat was taken by a teenager who slept the whole flight and never got up once, so for being a full flight it wasn’t bad at all.

Breakfast was another story – definitely not the tastiest thing I’ve eaten. My request for champagne was met with “we don’t have that.” So I asked for sparkling wine. Ok, that she could do. Normally I love Lufthansa crews, but for whatever reason this one definitely wasn’t having a great day. I probably wouldn’t be either if I was working a 7am flight out of Cairo.

Other than that, flight was super uneventful. Immigration to get into Germany had no line, but unusually they actually asked questions like how long I would be in Germany and what I would be doing there. Avoided “no clue, I had planned to go to Paris but changed my mind at the last minute” in favour of “three days, just a bit of tourism.”

Nice and easy, security was also quick, and I had time for a bit of time in the Senator Lounge. I’ve never actually been in the Munich Senator Lounge, only the first class lounge, so this was a new experience.

To go with that white whine, a bit of white wine:

There’s something about the Lufthansa pretzel bread with cheese, salami, and tomato that I love. Unfortunately there was no cucumber today.

While in the lounge, I looked up the registration of my upcoming plane, and was excited to see it was one of Lufthansa’s relatively brand new A320-neo planes!

Lufthansa flight 105
Munich, Germany (MUC) to Frankfurt, Germany (FRA)
Depart 12:00, Arrive 13:05, Flight Time: 1:05
Airbus A320neo, Registration D-AIND, Manufactured 2016, Seat 3F
Miles Flown Year-to-Date: 27,163
Lifetime Miles Flown: 2,391,564

Unlike the last flight this one was totally empty in business. 24 seats again, but only four were taken. Can you believe this was the meal on a 40 minute flight…and that refills on beverages were offered? It was much tastier than the meal from Cairo, especially the salmon, and I actually enjoyed most of this one.

When I had changed two days prior from Paris to Frankfurt, the Airport Sheraton was by far the most reasonable Starwood option, and being on top of the airport (and thus Starbucks and an ICE station) made it a very convenient choice for me. My two nights here would be the closest I’ve ever come to living in an airport, and I have to say it was kind of fun.

Stopped at Starbucks after landing to get some coffee before checking in, and then after a shower I headed out for a bit of a walk around the city. I’ve never had the time to do much exploring of Frankfurt, so I just went on a bit of a random wander. Caught the train into the city, and then just started walking. The giant Euro symbol in front of the European Central Bank:

Walked for a while and came upon the main square:

…and Frankfurt Dom/Cathedral:

Kept walking for a bit, and eventually decided to check TripAdvisor for somewhere tasty for dinner. Settled on a place called Naïv which was a bit of a Germany craft beer geek’s heaven. German craft beer sampler:

Bacon wrapped dates…which were absolutely amazing!

Why a German beer is called Miss Florida IPA is completely beyond me, but there you have it….(and it wasn’t very good)

I was still a bit hungry, so asked the bartender for a light recommendation. I was told I had to try the Handkäse mit Musik – or “handcheese with music” salad because it was a Frankfurt specialty. Definitely tasty and different!

I was exhausted at this point from a very early morning, so headed back to the airport to head to bed in my unusually warm room. It was winter, and being Germany they had the heat on, and there was really no way to cool the room down much. They were happy to deliver a fan to me, and perhaps the nicest thing about the Towers Lounge is their happy hour goes until 10:30pm and they leave beer, wine, and snacks out until that time. Rather nice!

As tired as I was, it didn’t bother me that it was warm, and I passed right out. It would be another early morning with the daytrip I had planned!

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