business class | Jason Around the World

Overnight in Dubai, Dubai to Ashgabat with FlyDubai, and first night in Turkmenistan

Jul 172016

Upon arrival at Dubai, despite being in first on Lufthansa, I was absolutely exhausted. Didn’t want to deal with getting any local currency and getting a cab, so took a black car from the airport since they accept credit cards. Was about a 30-35 minute drive to the hotel, and the small premium for air conditioned comfort and not needing to deal with local currency was more than worth it.

For a normal stay in Dubai I’ve been staying at the Sheraton Mall of the Emirates which is a great property with excellent SPG platinum recognition, but this time I was trying to complete an SPG promo by staying of all 11 of their brands in a year. Since the Grosvenor House was a member of the Luxury Collection, which I hadn’t yet stayed in had a very reasonable rate I figured it was a good place for an overnight.

Arrival was great – they had upgraded me to a nice suite which was way more space than I needed for a short overnight. Got to the room, cranked down the AC which struggled to get cool but was just barely acceptable, had a shower, and quickly passed out. Body clock was way off, but I managed a solid five hours or so of sleep before giving up and going down for an early breakfast.

The breakfast at the hotel was a huge impressive spread and one of the more impressive offerings I’ve seen from an SPG property. Friends Daniel and Rianda who live in Dubai were nice enough to come by the hotel for coffee before I had to head to the airport early – was great to see them and thanks to them for making the early trek out to the hotel!

Got ready to go to the airport, and that’s where the drama started. One of the benefits of suites at this property is it includes complimentary airport transfers. SPG policy is that when upgraded to a room, you are entitled to all the benefits of the room. The hotel refused to honour this, and insisted on charging me something approaching $100 for the transfer. I told them fine, go ahead put it on the bill, and I’ll make sure to take it up with SPG later. They made a “one time exception” and did it complementary, but supposedly this hotel has a history of this. They need to make up their mind: either stop upgrading people to suites, or provide the benefits.

That said, the transfer was extremely comfortable, and made it to the airport with plenty of time to spare before my flight. That, of course, also meant time for Starbucks! Since it was Ramadan, I had to have my coffee behind the screens of shame so nobody fasting had to watch me consume it:

FlyDubai has a small lounge now in Dubai T2 and I spent maybe five minutes there to grab some water before the flight. The best part, however, is that there is a separate boarding gate for business class passengers and you get a private bus to the plane. Anyone who’s ever dealt with the chaos of T2 will certainly appreciate this. It was a nice touch!

FlyDubai flight 731
Dubai, UAE (DXB) to Ashgabat, Turkmenistan (ASB)
Depart 11:00, Arrive 14:30, Flight Time: 2:30
Boeing 737-800, Registration A6-FEL, Manufactured 2014, Seat 3A
Miles Flown Year-to-Date: 114,917
Lifetime Miles Flown: 2,305,054

PDB was offered: water, water, or….water!

I love FlyDubai’s safety video, I find the animated characters and their expressions to be hysterical. This guy looks absolutely terrified to be flying:

These ladies look equally terrified:

…maybe they knew the oxygen masks were about to fall down:

Wow, not only business class but also a menu on a low cost carrier? FlyDubai was doing better than domestic airlines in the US by far!

FOUR choices of meal? Wow, impressive!

I went with the chicken which was decent, but far from memorable. But, then again, they not only knew what a mimosa was, and were happy to provide as many refills as I wanted:

Soon, we were on approach to Ashgabat. Note the green roofs on all the buildings:

Passing the centre of the new city on approach…Ashgabat is known as the “City of White Marble” for a reason apparently:

I had arranged for visa on arrival, and the process was a bit confusing…..since the office marked “Wisa” in the arrivals hall was dark when I arrived I assumed that you just got it from the guy at the immigration counter. Wrong. By the time he’d sent me back to the (now open) visa booth there was a bit of a line. No big deal. Handed over the visa on arrival fee of $86 plus the registration tax of $15, and quick and easy got the very nice and unique visa sticker.

After the long wait for the visa and finally immigration stamp, by the time I got into the arrivals hall my driver was already waiting for me. We were off to the hotel so I could rest up before Ian arrived on a redeye from the recently-attacked Istanbul Airport at 7a and we set off for touring. I was very thankful to have a night to recover!

The standard hotel proposed with the tour looked “adequate” but when I heard there was a “North Korean style over the top supposed five star hotel” I insisted we pay to upgrade. First approach to the Yyldz Hotel, which is supposed to be shaped like a teardrop, and was built by the major French construction firm Bouygues to be highly seismic resistant. See, in 1948 most of Ashgabat was leveled by one of the largest earthquakes ever on record outside the pacific rim, with a magnitude of 7.3 and estimates are that over 100,000 people were killed. The Yyldz Hotel from outside:

The extremely understated lobby:

Checked in to my room, which was absolutely palatial for a “standard” room. There were only like 8 rooms per floor, and the entire place seemed rather deserted. It was overall a really surreal experience, and very similar to my experience in North Korea in that the whole place just seemed kind of empty. Had dinner in the top floor sports bar, where I was the only person eat…and watching the Euro football championships. (Sorry, Poland.) Had dinner and a couple of very overpriced (at the official exchange rate) $10 beers and crashed early. Next day was going to be the tour of Ashgabat city!

Istanbul to DC…again not as intended, but a major improvement: Lufthansa First!

First Class, Germany, Mali-Mauritania, Turkey 1 Response »

Jun 232016

4:30 in the morning came early, very early. I had set everything out the night before so I could make a very quick escape, and it all worked out well. Rolled out of bed into the bathroom, brushed teeth, put contacts in, and made a quick escape from the room. The plan was to get going as quickly as possible and shower in the lounge at the airport if I still had time in order to try and not wake Ian up. Actually woke up 5 minutes before my alarm (I love how the internal clock works like that sometimes) so think I was out the door in under 10 minutes flat. Called an Uber, and it arrived just five minutes later…and I was off.

With no traffic, ride to the airport was nearly 30 minutes, and when I was dropped at the curb this sign awaited me…it’s like they knew I was coming or something:

I already had my boarding pass from the previous night, but the line for passport control was over 30 minutes…and that was the priority line…due to a group of 100+ Turks with diplomatic passports that all looked barely 25 congesting the line. There was a large German schoolgroup in the main line, so it wouldn’t have been any better. I wondered where 100+ Turkish diplomats were headed at 5:30am, then saw one of their boarding passes: Pristina. I’m not sure what 100+ 20-something Turkish diplomats were up to in Kosovo, but I’m probably better off not knowing.

Stopped at Starbucks, where apparently Jason sounds like Corsim today. Fortunately, they let me bring it into the lounge where I enjoyed it with some cheese and olives for breakfast:

Just in case you’re a raging alcoholic, there’s plenty of wine ready at 6am as well:

Had plenty of time to grab a shower and such before the flight, before heading to the gate. Anyone who’s read my blog knows how I feel about the Istanbul airport. Great facilities, huge lounge, connections to everywhere, but the throngs of humanity make it a nightmare. Think Frankfurt or Heathrow, except instead of 90% passengers from developed countries, you have the other 90% – those who can’t get a visa to transit Europe. People being pushy, disrespecting queues, eating with their hands straight from the lounge buffet, etc. At least you don’t have the self-important scream into the mobile phone types…

The grand staircase in the split-level lounge:

Bit of a hike to our bus gate today, where I found out the planned A330 had been swapped for an A340 overnight. Ugh, the Turkish A340s are almost as old as some of the United 747s. Hey, it’s a three hour flight though, can’t really complain about even an ancient widebody with nearly lie-flat seats!

Turkish Airlines flight 1587
Istanbul, Turkey (IST) to Frankfurt, Germany (FRA)
Depart 07:55, Arrive 10:10, Flight Time: 3:15
Airbus A340-300, Registration TC-JDN, Manufactured 1997, Seat 4K
Miles Flown Year-to-Date: 99,297
Lifetime Miles Flown: 2,288,822

First impressions on boarding were wow, this is nice for a three hour flight!

Chose the pre-departure lemonade this morning:

The chef went around offering people drinks as they boarded. He had it down to a science. Let them board, sit down, and about a minute later come and offer them a drink. Very nice, and personalized:

He offered me a second, so I went with a fresh-squeezed OJ:

Today’s menu…looks pretty identical to the flight from Dakar the day before:

Unfortunately, departure time passed, and without a word we just sat there. And sat there. After 20 minutes I rang the call button to ask why we hadn’t left. The flight attendant had no idea but “I am sure we will be going soon.” Another 20 minutes, nothing. At the hour mark, the pilot finally came on and said “something was wrong with the plane, but I think it is ok now and we will leave soon.” Nothing inspires confidence like that! Fortunately about 10 minutes later we were off.

After takeoff, the captain announced we had good winds, so should only arrive about 40 minutes late. Shortly after, the starters for breakfast were delivered. Since the crew the previous day didn’t know what a mimosa was I didn’t want to take any chances, so I asked for an orange juice and champagne…and got one of each. Waste not want not!

Since the other option didn’t look appetizing I went with the bland cheese pancake thing. It was really bland again, but with the honeycomb I pretty much forgot…and the refills on the beverages weren’t hurting things:

We ended up actually getting a gate in the B terminal in Frankfurt, and the German border police were waiting at the top of the jetway to check documents. I’ve only ever experienced this on flights from Africa and Turkey, which apparently have a large number of people flushing their passports and trying to claim asylum. For the first time ever I got a bit of a grilling for trying to speak German with them, but was let go after a couple of questions.

Had to re-clear security in order to get back into the B terminal area, so opted to go through immigration and clear that security first as the line to get back into the B area was rather long. The agent was confused why I was going into the B gates when my flight left from the Z gates, and didn’t seem to understand the concept of wanting to using the first class lounge. I’m still completely confused why Lufthansa has a first class lounge at the A gates but not the Z one, when that’s where most longhaul flights depart from!

Once inside, grabbed a quick shower, and unfortunately they only had the generic rubber duckies this time. I’m still trying to get either the rarer silver one or the new European Cup soccer one. Hopefully next time!

Some bubbly and cheese while I waited for my flight. Unfortunately, my lounge time was cut short by a delayed arrival. One of these times I’m going to have a proper meal in this lounge and try the eggs benedict!

Today’s transfer from the lounge to the plane was in a nice Mercedes S Class, and we took the long way to the plane. I was one of four in first today, and unfortunately three of us had to share the car together. I know, I know, #FirstClassProblems…

Lufthansa flight 418
Frankfurt, Germany (FRA) to Washington, Dulles (IAD)
Depart 13:15, Arrive 15:55, Flight Time: 8:40
Boeing 747-8i, Registration D-ABYL, Manufactured 2014, Seat 2A
Miles Flown Year-to-Date: 103,454
Lifetime Miles Flown: 2,292,979

Welcomed aboard with some mixed nuts and a glass of bubbles…

salmon amuse bouche…

Takeoff from Frankfurt:

Today’s menu:

The Tattinger Millésimé is a nice bottle of bubbles, but not one of my favourites. I appreciate that Lufthansa doesn’t just go easy with the Dom or Krug and tries to get creative, but while this is a very nice champagne, it’s just not one of my faves. No problem, that will just make the switch to red wine easier.

Table was set right after takeoff as I asked:

Caviar was served. I was even offered seconds, but declined today:

Appetizers came out next, and the flight attendant insisted I try all three as well as a salad. “You do not have to eat it all, but you should at least try it!” I like her attitude!

Continuing my unusual streak of fish on planes lately, I went with the turbot. I have to say, I wasn’t impressed. It was a bit dry and tasteless, and I didn’t feel the least bit bad enjoying the Flagstone shiraz with it for a bit of zing.

Now THAT is a cheese cart. I was in heaven. A little of each please…

With more shiraz, of course…

I was too full desert, but again the flight attendant insisted I at least have a couple of chocolates. With that, I asked my bed to be made and passed out for nearly 5 hours.

I had asked not to be waken for a snack, so I was allowed to sleep until 30 minutes before landing. I think that’s a first for me on a transatlantic, and shows just how little sleep I’d gotten the night before. Boarded, watching a movie, and ate until landing.

Immigration at Dulles wasn’t too bad, was through Global Entry in under five minutes, and then I saw the line for customs. It was the longest I’d ever seen, and people were saying they had to stand in line over 90 minutes for customs! Thankfully, there’s a special line for Global Entry customs at Dulles, and I was out in under five minutes.

Managed to stay awake maybe another six hours after landing, and then crashed hard despite the five hours on the plane. This was really a new experience for me choosing to sleep the daytime flight away, but to me it shows what Lufthansa really excels at. You’re in first class, and you’re in charge – whatever and however you want to use your time you are free to and the crew will see to it that you get the experience you need at that point.

One of these days I’m going to actually do the frequent flier geek thing and try and “maximize the experience” but for now, I’m extremely content just enjoying it as I think it’s meant to be – what you need, when you need it, to minimize the stresses of traveling.

With that, the trip is over, and it’s time to hit my penultimate country in just another week: Turkmenistan!

Nouakchott to Istanbul with Turkish Airlines, overnight in Istanbul

Mali-Mauritania, Mauritania, Turkey No Responses »

Jun 212016

Woke up at oh-dark-thirty to check out, and the front desk guy at the hotel was nowhere to be found. I eventually found him in the hotel bar asleep in a chair with his head on a table. To his credit, he woke up pretty quickly, and check-out was reasonably efficient. There was a surcharge for using a credit card, and only visa cards were accepted. As promised the night before, the hotel shuttle was waiting for us and we made the short drive to the airport in maybe 10 minutes. On the map the airport looked a long way out of town, but when I asked the shuttle driver apparently that’s the new airport being built by the Chinese…like everywhere else in Africa.

Upon entering the terminal there was an x-ray and metal detector, after which some official people with badges asked for passports and escorted is to the check-in area. Apparently there was nothing official about them at all, and they just wanted a tip for showing you where to check in. Seriously, the airport is two rooms – one for waiting and one for checking in. Did they not think we could figure it out? Eventually they went away without a tip, but they were hassling the woman in front of us pretty hard. She told them all she had was a 20 euro bill, and they took it…and eventually she realized she wasn’t getting any change. Amateur mistake!

No problems at all checking in, short wait for immigration and security, then the Angola-style “please come into this room.” I managed to get out of it, but it was the currency control room, where they tried to find money on you which you hadn’t declared…and take it. Ian got away with no issues and we got to wait in the departure haul which maybe had a couple hundred seats and was buzzing with flies and mosquitos, even at 5am. There were even a couple of stray cats to complete the wildlife scene. Eventually one of the shops opened and was selling bottles of water so we could get rid of the rest of our currency. There apparently was a Mauritania Airlines lounge, but if it’s even still in business it was very, very closed at this hour. Instead, we were treated to several people watching loud bollywood movies without headphones in the waiting area. Ugh.

Boarding eventually started about 30 minutes before departure, and was a walk across the tarmac to the plane. I tried to take my phone out to get a photo, but was quickly yelled at by one of the security guys. Ok, I get it, no photos.

Turkish Airlines flight 593
Nouakchott, Mauritania (NKC) to Dakar, Senegal (DKR)
Depart 06:00, Arrive 07:00, Flight Time: 1:00
Boeing 737-900, Registration TC-JYF, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 94,894
Lifetime Miles Flown: 2,284,419

The flight goes Istanbul – Nouakchott – Dakar – Istanbul, and when we boarded there were still about 50 people on the plane, headed to Dakar. Of course one of them was in my assigned seat and looked annoyed when I showed him my boarding pass. The flight attendant looked annoyed to, and just said “take any seat.” Uh, ok, score another one for Turkish Airlines.

Took off maybe 15 minutes late, but with a flight time of only about 40 minutes we arrived right on time. Nothing was offered at all to eat or drink on the short flight, and soon we arrived Dakar. It was also still mostly dark when we took off, so no real photos for this completely unremarkable sector other than a view of Dakar as we came in for landing:

The 50 people got off in Dakar, and maybe 100 more boarded, and it looked to be a nearly full flight back to Istanbul. I only saw two empty seats in business and maybe a handful that I could see back in coach. Fortunately, there was a crew change and our rather surly crew was replaced by one that only seemed mildly annoyed.

Turkish Airlines flight 593
Dakar, Senegal (DKR) to Istanbul, Turkey (IST)
Depart 07:55, Arrive 17:55, Flight Time: 7:00
Boeing 737-900, Registration TC-JYF, Manufactured 2012, Seat 3E
Miles Flown Year-to-Date: 98,200
Lifetime Miles Flown: 2,287,725

True to form on Turkish we had a “chef” on board. I’m pretty sure they’re just flight attendants who wear a chef’s hat and apron, but hey, it’s amusing. I usually go with the lemonade pre-departure the offer, but this flight decided to go with the orange juice. Unfortunately, the turkish delight they normally hand out with it was missing this flight:

So what’s for breakfast this morning?

Flight attendant came around with hazelnuts, which have mercifully moved from being in a bag to a bowl. Must have been some blowback from the Korean Airlines incident. When I asked for a mimosa, they looked confused. I decided to explain “can I get a champagne and orange juice.” “Oh we have no alcohol on this flight. I think it is because of the religion.” Seriously what. the. eff. I get not serving it out of Mauritania as a dry country but what is the point on a Dakar to Istanbul flight? Is it because it was the first day of Ramadan? Doubtful, as they were serving us food during the day…I was cranky, and decided I needed coffee…and another fresh orange juice:

Usual delicious turkish appetizers…cheese, pepper slices, jam, cucumbers, tomatoes, olives, and fruit. Super tasty…now I’m craving peppers and cheese…

The “turkish pancake” – I wasn’t very impressed with it. Found it incredibly bland with almost no flavour at all. I spread a little of the jam on it and that helped, but overall, not impressed.

Five hours flew by. Seven hours is a seriously long flight on a 737, but at least Turkish gives generous pitch in business class with plenty of room to stretch out. I killed time watching movies on my iPad, and a small snack before landing. Yes, more cheese and sliced peppers on a roll, and the delicious berry cake that Turkish often serves. Mmmm….

Overall, for a seven hour flight it wasn’t the greatest but it could have been much worse. We landed in Istanbul right on time, and I checked at the transit desk to pick up my boarding pass for the next morning. I had decided to splurge when I was in Mauritania and changed my routing home. The Turkish flight had always been planned, but then I was going to go on to Zurich for a night in Turkish business, then take United first nonstop home. Decided since there was availability to treat myself to an Istanbul to Frankfurt routing on a Turkish A330 followed by Lufthansa first home via Newark. A few hours later, the nonstop Frankfurt to Dulles opened up so I ticketed that.

First time I’ve ever seen absolutely no immigration line at Istanbul, and since we’d done the eVisa we didn’t have to wait in line at all. Quick trip through customs and a stop at Starbucks in the arrivals hall to get some caffeine in an attempt to wake up. We tried calling Uber, but after several minutes nobody had responded, so we decided to take a regular cab.

We were staying at the Gezi Hotel Bosphorus, part of Starwood’s relatively new Design Hotels collection. Normally I choose the W in Istanbul, but it’s not walkable to all that much, and the Gezi is right on Taksim Square. It was a relatively long taxi ride since traffic was heavy, and when we arrived the room wasn’t ready – because despite requesting a room with two beds they informed us they had pushed them together and made one bed. They invited us for more coffee in the restaurant while we waited, and 15 minutes later, the room was ready. We were definitely rewarded with a great view of the city:

Quick stop in the room, and then we headed out. Unfortunately, it was already 7pm at this point and although we’d hoped to wander around a bit and at least see the Grand Bazaar and maybe the Hagia Sofia from the outside, we were absolutely wiped out. We took the Tunel metro down to the water and walked around for maybe 45 minutes before admitting defeat and heading back to grab some dinner near Taksim Square.

We decided to head to Faros Kebap on the recommendation of a coworker, and life was much better after a couple of large beers…and a cheese appetizer…holy cow that’s a lot of cheese:

I went with the pistachio kebab for a main, and it was super tasty:

At this point I was a bad influence and insisted we get some raki…and of course baclava to go with it:

Short walk back to the hotel, and time to pass out at 11. That early morning wakeup call was going to come far, far too early…

Washington to Mali…with a very unexpected reroute

Airports, Business Class, France, Mali-Mauritania, United Kingdom No Responses »

Jun 102016

I should be up front before talking about this trip. With so many easier ways to get to Mali, why in the world was I detouring via LaGuardia, Chicago, London, Accra, and Abidjan? Well, it all started with a fare Ian found last year from Accra-Chicago roundtrip in business class for barely $800. I was happy to use it one way and throw away the second half, but hey, I might still have countries in West Africa left by Memorial Day, so let’s book the return to Accra then and see if it’s useful.

We found great one-way fares from Accra to Bamako via Abidjan with Air Cote d’Ivoire, so that settled it. I had initially booked nonstop from DCA to Chicago with American as well but a change in times meant I could either have a barely one hour connection in Chicago, or over five hours. I figured if I was going to play the waiting around in airports game, I would book the connection for some extra miles. I gave myself three hours to connect in LaGuardia which should be plenty…even if things went pear shaped.

The night before, I did a same-day change on American’s website so I could get an hour of sleep. I would leave on the 1pm shuttle instead of the noon, take a slightly later LaGuardia to Chicago, and still have well over two hours for each connection. Seemed great.

Got to DCA which was shockingly empty, and had the most delightful TSA agent I’ve ever had. She was joking with kids and putting stickers on her, so I jokingly asked her why I didn’t get one. She was more than happy to please, and I enjoyed my Chateau le Hector in the Admirals Club and pondered a career change….

Then, It hit the fan. First a 30 minute delay on the shuttle. Then an hour, then 60 minutes. All the nonstops to O’Hare were completely sold out by this point, leaving me little alternative. Once the plane finally left LaGuardia they were estimating 1:11 to make the connection at LaGuardia which should be fine if nothing further went wrong. Which, of course it did. By the time we boarded and the door was closed, the connection was down to 42 minutes. Still doable, but, with the shuttle flights arriving in a different terminal from other American flights it would be extremely close.

American flight 2143
Washington, National (DCA) to New York, LaGuardia (LGA)
Depart 13:00, Arrive 14:24, Flight Time: 1:24
Embraer ERJ-190, Registration N952UW, Manufactured 2007, Seat 1D
Miles Flown Year-to-Date: 86,496
Lifetime Miles Flown: 2,276,021

Flight was a completely uneventful 40 minutes or so, and we pulled into the gate just a bit further behind schedule with 35 minutes to make my connection. I thought I was going to have to reclear security with the terminal change, but American is now operating a shuttle between the two terminals. Unfortunately, the shuttle was “experiencing radiator problems” and took nearly 20 minutes to show up. By the time I got to the gate, the door had closed five minutes early…and although the plane was still sitting at the gate I was offloaded. The ever so friendly agent told me to “go to customer service and they’ll rebook you.” Ugh. Instead, I called the Exec Platinum line, and got a super helpful agent who was able to put me on the next flight about two hours later.

Of course, this meant I was going to miss my BA flight to London. I had heard about the OneWorld protection even if you are on different tickets, and the super wonderful agent in the Admirals Club was more than happy to help. Given my Chicago-London-Accra ticket was BA flights but on Iberia ticket stock, she took a bit of time to figure it out, but fortunately the inbound London-Chicago a few months prior had been on American so they still held control of the ticket. Eventually, she had no trouble confirming me on the American nonstop to London at 22:20, however, despite there being eight seats open in first she couldn’t process an upgrade to first with a systemwide because it was under gate control. Oh well, with eight seats it should be a piece of cake…right?

New flight left right on time, leaving me nearly an hour and 40 minutes to connect at O’Hare…maybe…

American flight 359
New York, LaGuardia (LGA) to Chicago, O’Hare (ORD)
Depart 18:55, Arrive 20:43, Flight Time: 2:48
Boeing 737-800, Registration N948NN, Manufactured 2014, Seat 6B
Miles Flown Year-to-Date: 87,229
Lifetime Miles Flown: 2,276,754

Mixed nuts and drinks were served right after takeoff…I really like how AA’s mixed nuts have a few pecans and pistachios thrown in:

I went for the chicken main (forget what the other option was – some sort of pasta I think) which was pretty good. I went for the pretzel roll instead of the bland “risotto” for my carbs, and with the chocolate chip cookie I was preparing for my overnight carb coma well:

Then, we landed. See, it’s 20:45…tons of time to make my 22:20 flight…in theory…

See those storms? Apparently we were the last flight in before O’Hare went on a total ground stop. Yet, we couldn’t get a gate, because there was another aircraft at our gate and nothing was moving due to the weather. Nearly an 30 minutes later at 9:15 we were still sitting on the ramp. The pilot was fantastic, updating us every five minutes on what was going on with our gate. However, his announcements got progressively more and more bizarre as he got frustrated. Eventually, around 21:40 he told us “in my 25+ years with this airline I’ve never seen such a shameful performance by this airport. The ground control is fighting with the tower now, and as a result nothing is moving.”

Finally, around 10:10pm after nearly 90 minutes on the ground (and tweets to American asking when the passenger bill of rights kicked in) we finally arrived at a gate. Flight attendants and the pilot were great the whole time, and it showed – despite such a long delay there were no angry passengers, and everyone was calm. It’s amazing what communication can do.

I had 10 minutes to make my flight which still showed on time, and I sprinted across the terminal. On the way, I popped into the Admirals Club and asked if they could call the gate. They did so, and found out boarding had just gotten underway. Yay, I would make the flight but BOO, my now 80 minute connection at Heathrow was going to be messy.

Got to the gate, and asked the agent at the counter if she could process the upgrade to first please. “Oh I’m sorry, first is completely full.” I asked here how suddenly in the last 15 minutes eight people had been added to the upgrade list and cleared. “That’s confidential – please take your assigned seat.” I smelled shenanigans and demanded politely to speak to a supervisor. I had to wait a couple of minutes to get a supervisor, and explained the whole situation. She apologized at how the agent had handled it, and with a few keystrokes punched out a new first boarding pass for me. She then went the extra mile and escorted me onto the plane…so she could boot the nonrev already sitting in that seat back to economy. Awkward!

American flight 98
Chicago, O’Hare (ORD) to London, Heathrow (LHR)
Depart 22:20, Arrive 12:05, Flight Time: 7:45
Boeing 777-200, Registration N775NN, Manufactured 1999, Seat 4J
Miles Flown Year-to-Date: 91,182
Lifetime Miles Flown: 2,280,707

Boarding took forever, and eventually my connection in London was showing only 20 minutes to make it. I was praying for tailwinds. Then, it got to 10 minutes, and I rang my call button to tell the FA I was getting off and asking to be rebooked since I would misconnect and would rather be stuck overnight in Chicago than London. “Oh, you can’t…we’re closing the door now. Plus, I’m sure you’re wrong about your connection time. ‘They’ never would have given you an 80 minute connection to start with.”

Then, she went back to the galley, right behind my seat, and her colleague asked her “what that was all about.” “Oh, he’s full of shit. He thinks he knows more about flight times than we do.”

I was floored.

The only upside to this whole thing…service was polite, friendly, and warm for the duration of the flight. Thank God I somehow managed to not let it linger and get threatened with arrest by a flight attendant who was clearly having a bad day. Somewhere during the whole boarding, at least I got a pre-departure champagne in a non-plastic glass. Are you listening United???

Psst, American, the 1980s called…they want their inflight entertainment system back:

Shortly after takeoff more mixed nuts, and a very generous pour of red wine:

Salmon starter, which was still covered in little ice chips. Apparently it hadn’t been completely thawed out….PASS.

It’s hard to make a memorable salad in flight, but this one was really good! Creamy dressing, spinach, blue cheese, and strawberries. I have to say, both this salad and the one I had in transcon first from Miami to LA were really good. Score one for AA in the salad department!

I couldn’t resist trying the turkey, since I’m pretty sure I’ve never seen that on a plane before. It was a breaded cutlet with an extremely sweet sour cherry sauce on it. It was edible, but a bit too weird for my tastes. Plus, notice the empty wine glass…

Apparently, they had “forgotten” to load the cheese course, so I had a sundae with butterscotch. It was a nice change from the chocolate, caramel, and strawberry gloop choices you get on United:

The menus:

The agents were kind enough to let me sleep until barely 10 minutes before touchdown, so I got a solid 5+ hours and was ready for the sprint to the gate. According to the app we had made up more time en route, and I now had 35 minutes to make my connection.

The first sign of trouble was when I got off the plane and there were several agents there asking about connections. I told them Ghana, and the lady said “ohhhhhhhh…..YOU need to talk to him” and handed me over to her colleague. Apparently I had “already missed my flight” (how? I still have 35 minutes) and that had rebooked me to Ghana…on Kenya Airways via Nairobi…in economy arriving nearly 16 hours late. Um, no.

Sensing this agent had no power at all, I thanked him and headed for the transfer desk. The agents at the transfer desk were equally unhelpful, but finally agreed to ask BA if they would please put me back on the flight since the flight hadn’t even started boarding yet! Nope, completely full now according to BA, so no way to get on it. I kept pressing the issue, and no dice, BA insisted there was no way to put me back on the flight regardless if it hadn’t even started boarding. AA had offloaded me and reticketed me proactively, so they had to solve it. I would have had no trouble at all making the flight…and was texting Ian the whole time who was in the gate area. Why couldn’t AA let me take the risk of the 15 minute connection, and rebook me IF I miss it. Now, I was screwed.

The agents at the transfer desk refused to offer me anything beyond the Kenya Airlines option, even when I explained I had a connection the next day to Bamako, and finally, for the second time in 12 hours, I had to speak to a supervisor. “Why don’t you clear security and go to the Admirals Club? You’ll find a supervisor there.”

I did as suggested, security took maybe five minutes, and I explained the situation to the lady at the front desk of the Admirals Club. She was super understanding, and suggested I take a seat and she would get someone from Premium Services to come find me. The gentleman arrived about 10 minutes later, and I walked him through the whole chain of tickets and events. He asked what he could do to get a satisfactory outcome. He sat with me patiently as I got out ExpertFlyer and looked for options.

The only way to get to Mali on time now would be to fly straight there. There was no way to get to Accra in time to make my connection. I found just two seats left on Air France the next day direct from Paris to Bamako. I told him the only options would be to (1) send me straight to Bamako the next day on Air France or (2) return me home and I’ll try this trip again at another stage.

He assured me he would be happy to send me back to the US – either JFK or ORD and on to DCA…my choice…in first class either same day or the next day. That would be no problem at all. He said there was a chance he could get one of those last two seats on Air France, so why don’t I enjoy something to eat and drink while he worked on it. I finally got my cheese!

Miracle of miracles, he came back about 30 minutes later…Air France was confirmed and ticketed! He offered a hotel and meal vouchers at Heathrow, but instead I opted to get a Heathrow Express ticket and go into the city and see friends. Not much to tell about here – it was early evening by the time I got downtown. Had a nice dinner with a friend and then met others for drinks…and ended up staying out much later than I should.

So, let’s pick this up where it gets interesting again. The flights.

Air France flight 1581
London, Heathrow (LHR) to Paris, Charles de Gaulle (CDG)
Depart 12:10, Arrive 14:30, Flight Time: 1:20
Airbus A320, Registration F-GKXS, Manufactured 2009, Seat 5D
Miles Flown Year-to-Date: 91,398
Lifetime Miles Flown: 2,280,923

The irony of this flight is it was across the hall from the gate where I had flown London to Abu Dhabi in Etihad Apartments exactly two weeks prior. I never transit T4 at Heathrow, and here I was at two gates right next to each other in two weeks. Funny how it happens!

This flight was a hot mess. There was clearly a large family who had been in London on a shopping trip as a man, what looked to be his teen son – complete with Gucci embroidered velvet jacket – and 11 women boarded. The 11 women, two adults and nine teens/children were all sitting in business (which was completely full) and the two men were in economy. That’s when I felt a tapping on my shoulder. It was the adult who it turns out was in the bulkhead seat right behind me in coach…”will you take my seat please?” and handed me a 100 euro note. Uhhh…it’s a 40 minute flight, the seats are exactly the same…so, um, sure?

I moved one row back, and the flight attendant came up and asked me what was going on. I explained to him, and he laughed, and said “I’ll bring you your meal and drinks anyways.” Easiest 100 euros I’ve made! I had been on this same route with BA two weeks prior, and I have to say the two products were neck and neck. BA’s meal was maybe slightly better, but who needs a meal on a 40 minute flight. Both were very generous with the champagne.

Despite ATC holds around Paris, I still had enough time to enjoy the lounge a bit before boarding my connecting flight to Mali:

What could be more french than wine and cheese with some Evian in the lounge?

Air France flight 386
Paris, Charles de Gaulle (CDG) to Bamako, Mali (BKO)
Depart 16:30, Arrive 20:20, Flight Time: 5:50
Airbus A340-300, Registration F-GLZK, Manufactured 1997, Seat 6E
Miles Flown Year-to-Date: 93,982
Lifetime Miles Flown: 2,283,507

I was excited to be flying Air France again. My first experience had been five months prior and I really had enjoyed it, so I looked forward to seeing if those two flights were the rule or the exception. PDB champagne. Real champagne. None of that US airline sparkling grape nonsense:

The menu looked super:

Amuse bouche…smoked salmon and cream with some crackers. Maybe the crackers weren’t, en francais, “super classy” but it was nice to have a change from mixed nuts:

Mmmmm fois gras and smoked cod on panna cotta:

The cod with smoked salmon and parmesan crumble with chili pepper was out of this world. Maybe my favourite airline entree of all time…and I feel like I said the same thing a few months prior on Air France. Apparently, nobody can do gourmet cooking like Air France in business class. Plus, look at those cheeses!

…and not just one, but four mini desserts! YUM!

Overall, Air France hit another home run with me. So much so that I’m actively trying to find a way to try their first class product now. Their seats may be a bit behind the times, but the food and service on all three medium haul flights was outstanding!

Unfortunately, my first longhaul American experience was a shambles both on the ground and in flight. If not for the amazing staff at the Heathrow Admirals club I would have been left with an extremely bitter taste in my mouth. Now, to start fighting American for the 600 Euros in delay compensation I’m due and for credit on the missed Heathrow-Accra flight.

Next up…Mali!

British Airways from Paris to London, and Overnight in London

Airports, Business Class, Flights, France, Tuvalu 2016, United Kingdom No Responses »

May 222016

Got to sleep in a slight bit since my flight wasn’t leaving until around noon, and I just hoped there wouldn’t be metro/RER drama this morning on my way to the airport. Stopped for a coffee then headed to the metro; quick transfer at Les Halles and caught an RER after just a few minutes. Unfortunately, the train was absolutely packed and was hotter than a sauna. Everyone was starting to drip sweat, and since I had extra time decided to get off at Gare du Nord and wait for the next train.

Next train was much cooler, and empty to the point I even got a seat, and from there it was a quick 30 or so minute ride to the airport. Quick walk back over to Terminal 2A, where there was a super long check-in queue for British Airways – even in the priority line. Seemed most passengers were connecting onwards to North America and had 1,400 suitcases each. Finally got to the front of the line, and got to have a bit of an argument with a check-in agent who insisted my rolling bag could not possibly fit in overhead bins. She insisted I check it.

I told her it does fit, agents don’t have a problem with it, and finally she gave in and said “fine, I’m working the gate too, we can ask the flight attendants!” With that, I headed off to a painless security queue and eventually made my way to the lounges…since the every-so-friendly check-in agent hadn’t told me which lounge to go to, when confronted with the choice of Cathay or American, well, I made the logical choice.

Since I’d only had coffee I was pretty hungry, so decided to see if there was anything interesting to eat….and OMG there it was…crack from Hong Kong. I was given a buzzer to await my crack dealer to arrive…

Soon it buzzed, and crack in a bowl was delivered – DanDan Noodles. The glass of champagne almost didn’t happen since I encountered some kind of stopper I couldn’t figure out how to get off the bottle. Neither could the other two people who were trying. Fortunately, we were saved by a lounge attendant, and brunch was salvaged!

Got to the gate just as they were about to begin boarding and of course nothing at all was said about my bag…which of course fit just fine in the overheads just as it had on the way in.

British Airways flight 309
Paris, Charles de Gaulle (CDG) to London, Heathrow (LHR)
Depart 12:05, Arrive 12:25, Flight Time: 1:20
Airbus A319, Registration G-EUPS, Manufactured 2007, Seat 5F
Miles Flown Year-to-Date: 75,762
Lifetime Miles Flown: 2,265,287

Super quick flight, but not too quick…and lived up to the challenge of managing two minis of champagne before landing. Another very impressive meal for such a short flight that hit the spot perfectly.

Took the Heathrow Express into the city, and assuming that I would have Etihad chauffeur service I’d booked in at the Le Meridien Piccadilly. Unfortunately, Etihad decided my ticket was a connection despite the overnight, and thus not eligible for chauffeur service in London. Not a big deal at the end of the day…until I found out the Bakerloo line wasn’t running from Paddington to Piccadilly, meaning a transfer. Three trains to get to the hotel wasn’t bad in the middle of the day, but the next morning that wasn’t going to happen.

There was a line of eight people waiting to check in when I arrived at the hotel, so did something I rarely do which is go to the side of the counter dedicated for SPG Platinum check-in. No problem until the next in line was called, and I walked over to the agent. I got rudely shoved by a rather rotund American gentleman who was the next in the regular line and insisted “I was next!” I told the agent I was waiting for Platinum and his comment was “well I’m gold so f*** off.” What’s that thing about the ugly American again… Not wanting to waste time, I waited the two minutes.

It was 2:15 at this point, and I was told my room wasn’t ready. They had upgraded me to a junior suite, but it would be another 30 minutes before it was ready. I was told I could either leave my bags, or go wait in the lounge. Since it was only 30 minutes, I opted to wait in the lounge and the agent said she would call up when the room was ready.

An hour went by, and still no call. So I went down to the front desk, and “oh, yeah, it’s ready – sorry I forgot.” Ugh. I know the hotel can’t be blamed for the rude guy in the check-in line, but so far I wasn’t overly impressed. On the plus side, the junior suite was quite nice, and unusual for hotels in London the temperature was actually decently on the cool side.

I was starting to drag at this point, so walked around the corner to perhaps the poshest Starbucks I’ve even been in…which didn’t stop them from spelling my name wrong yet again:

Spent the evening catching up with friends, including drinks, followed by dinner, followed by more drinks. The hotel did turn out do be in the perfect location for walking from place to place, and was definitely a good choice! Got a nice view of Piccadilly Circus at night on the walk back to the hotel:

With that, my short stopover in London had come to a close and it was time to get some rest so I could enjoy the capstone of the trip – flying Etihad in Apartments and First Class to Washington via Abu Dhabi!

Hong Kong to Paris on Cathay Pacific…and more…

Airports, Business Class, First Class, Flights, Hong Kong, Tuvalu 2016, United Kingdom No Responses »

May 192016

Grabbed the Airport Express train to the airport, and went straight to Cathay Pacific check-in. This was to be my first experience with them, and I was looking forward to seeing if it lived up to the hype. Many people compare Cathay and Singapore as Asia’s premier airlines, so having flown Singapore a number of times I was curious to see if it was all true. I didn’t get any pictures of the check-in area, but it was very strange. Several stand-up desks that were like cocktail tables where you stand with your agent and check-in. It was kind of strange, but I assume it’s to make things feel more personal.

Security and passport control at Hong Kong are a bit of a pain, because there’s no priority line at all. I had several hours to kill so it wasn’t a big deal, but it’s still a pain to have to wait nearly 45 minutes for this when you’re in first class. So far, the ground experience wasn’t so hot – but that’s not Cathay’s fault, just a fact of life at HKG. The other fact of life I wasn’t overly looking forward to was getting to what is supposed to be the best lounge – Cathay’s recently refurbished “The Pier” lounge. The airport at HKG is shaped like a giant capital letter T, where you enter at the base of the T and the Pier is in the far upper right corner. There’s a train which runs out to the juncture of the T, but I opted to walk it to get in a slight bit of exercise before the flight.

Upon entering the agents warned me that my flight would be departing all the way from the entry of the terminal area, and that I would have to walk back because the train only runs one way. No big deal, and I appreciated the warning. I immediately sat down in the bar/lounge area which was nice and roomy, and almost felt like living room at home. Plenty of space, but the roaming bartenders/service people were nowhere to be found. If you wanted something to drink, you had to go up to the bar to get it yourself. Awkward. There was also a small room with some light snacks, but if you wanted something more substantial you had to go to the sit-down dining area. After working for about an hour, I was getting rather hungry since I skipped lunch and headed to the restaurant. Today’s menu:

I opted for a glass of the rosé to get things started:

First up, I went with the tuna appetizer. Very bland and flavourless…but a decent helping of protein. Nothing to get excited about.

I was a bit torn on what to get for a main, but went with the Dandan Noodles because I were told they were a Cathay specialty…and like crack. Now, funny fact. I hate peanut butter…have ever since I was a kid. But, I love peanut butter sauces, peanut soup, peanut butter cookies…you get the drift. It just can’t be all gooey and stuck to bread I guess. That said…I wanted a second bowl of these noodles. They were absolutely amazing…and I almost ordered another bowl. I would have if not for the upcoming flight…

The toffee pudding…also pretty bland, and very little toffee taste. I finished it, but probably shouldn’t have…

After a nice dinner, I grabbed a shower. The shower rooms were nice – and quite functional – but far from the nicest I’ve seen. I think Singapore and Lufthansa do far nicer, but that said not the end of the world. They were plenty nice. I worked for a little bit longer, and then took the long slow stroll back to the gate, stopping on the way at “The Wing” lounge right next to my gate. Now, I’d been warned that all the Cathay lounges have some flaw or another. The Pier – too far and inconvenient. The Wing – open air, and loud. That said…it wasn’t my complaint with The Wing.

For a first class lounge, it felt like a zoo. A zoo with no power outlets. It was more crowded than many United Clubs I’ve been in, and there were very few spaces to sit. I get that it was peak departures hour, but this place was packed. A first class lounge should never feel packed! Since this was my first real One World first class experience, I had to wonder if the One World rule granting access to first lounges made them more like Lufthansa Senator lounges – crowded because everyone and their mother gets access.

…eventually I found a power outlet…and a bottle of rosé…and all was soon forgotten. Walked downstairs from the lounge just as we were ready to board.

Cathay Pacific flight 261
Hong Kong (HKG) to London, Heathrow (LHR)
Depart 23:55, Arrive 05:40, Flight Time: 12:45
Boeing 777-300ER, Registration B-KPF, Manufactured 2008, Seat 2A
Miles Flown Year-to-Date: 75,330
Lifetime Miles Flown: 2,264,855

No sooner had I taken my seat and been welcomed than a glass of Krug and an amuse bouche showed up. It was some strange salmon and shaved ice thing, but hey, the Krug is what’s really important here!

Have Krug, am happy:

Despite the midnight departure, Cathay serves a full “supper” service:

The burger snack sounded tasty, but sleep sounded better…

Takeoff was right on time, and service began quickly with more Krug and mixed nuts. Was glad to see a few pistachios in there…

Caviar service…I’ve heard tales if there is extra caviar you can ask them to save it and do scrambled eggs and caviar in the morning…must try on my next Cathay flight!

Caviar done properly, with mother-of-pearl spoon:

Very boring salad, ruined with in-flight shrimp:

The lamb loin main was recommended, but I have to say I didn’t find it very tasty. Normally, lamb has a lot of flavour to it, but this was pretty bland. So much so that I didn’t even bother to finish it…

Fantastic choice of cheeses…fortunately I didn’t finish the lamb, because these were delicious!

Despite being stuffed, it was insisted I have a few chocolates with my final glass of wine before dozing off.

Slept over 7 hours, thanks to a cabin temperature which was kept just cool enough for sleep. I managed to fall asleep right away, and woke up wrapped in a warm duvet which clearly the flight attendants had done. I can’t imagine a United flight attendant caring enough to put a blanket on a sleeping passenger…woke up, and for some reason I craved tea. I never drink tea…but it was fantastic!

Followed by a delicious mango smoothie and entire basket full of breakfast breads.

I went with the dim sum main (when in China?) which was pretty tasty, although a little on the dry side.

Thank you note from the crew. The little hearts were a cute touch:

So, what’s to say about Cathay? The food was fantastic other than the lamb, but any airline can get it wrong once and a while. The crew was very attentive and helpful without being overbearing, but it lacked the personal touch – same as I often feel with Singapore. Maybe it’s the American in me that I prefer crews to be a bit warmer and chatty, but they did seem to be that way – but only with what appeared to be two Cathay employees in first and the other three passengers, all who were Chinese. Hard to say. That’s not to say I didn’t enjoy the flight – I did very much – just that it didn’t WOW me. I think that extra little bit depends so much on the chemistry between the crew and the passenger, and that’s something you’re just not going to have every time.

Landed at Terminal 3 at Heathrow, which meant taking the bus over to Terminal 5 and doing transfer and security theatre there. Not a big deal, took maybe 30 minutes total, and had plenty of time to enjoy in the BA first lounge.

Here’s where I’m going to be harsh – again. Just like The Wing in Hong Kong, the lounge was a zoo. Coming from Star Alliance, first lounges should be somewhat exclusive and relaxing, and this place was absolutely heaving at the seams. Plus, shower rooms were shared with the business lounge, meaning people were being told a wait of more than an hour. Thanks to smiles and stretching the truth a bit on the time of my connection, I did manage to get a shower in about 15 minutes. On the showers, I was disappointed again. Very small and sterile – felt like a cubicle and some low-end health club. Not at all appropriate for a first class lounge.

That brings me to the lounge in general. They do put on a rather nice breakfast spread with tons of options, but it felt like eating in a giant cafeteria with dozens of your closest friends. Nothing nice restaurant about it at all. Contrast this with a Lufthansa First lounge for dining, or even The Pier, and the difference was nice and day. Long way of saying, my experiences at The Wing and the BA First Lounge were far from relaxing, and far from what a first lounge should be. It’s ok if you want to let Emerald members in, but then you need something more exclusive for your first class passengers – which I understand BA does with the Concorde Room. However, without being allowed in connecting from Cathay First, the alliance fell short in that regard for me.

British Airways flight 308
London, Heathrow (LHR) to Paris, Charles de Gaulle (CDG)
Depart 10:50, Arrive 11:10, Flight Time: 1:20
Airbus A321, Registration G-EUXM, Manufactured 2007, Seat 5F
Miles Flown Year-to-Date: 75,546
Lifetime Miles Flown: 2,265,071

Quick 35 minute flight onward to Paris and BA still managed to serve a full snack. Yes, I know people complain about this snack all the time since it’s also serve on three hour routes, but for a short hop to Paris it was rather impressive! I behaved after the Cathay flight and stopped at one mini bottle of bubbly…

Next up – time to celebrate making it to Tuvalu by enjoying two days in Paris!

Bangkok to Hong Kong with Thai Airways First, day in Hong Kong

Airports, Business Class, Hong Kong, Thailand, Tuvalu 2016 No Responses »

May 182016

After a leisurely morning, I grabbed an Uber to the airport. I have to say, it’s hard to remember what we did before Uber. You always had to either take the expensive hotel car or try and figure out how much local currency you needed to save for a cab. Uber has made all of that a piece of cake!

Originally, when I had booked my Sydney-Bangkok-Hong Kong award Thai was running one 747 a day with first class to Hong Kong, and so I booked on that flight, despite it being at the gross hour of 8am. About 48 hours before, I decided two hours in first class wasn’t worth getting up early for and switched to a later flight. Turned out to be the right call, because 24 hours before the flight they changed it to a two-class plane anyways! I decided when I got to Bangkok to check in to try my luck:

“Yes, I moved to this flight because you switched my plane from the 747 to the 777.” Yes, they agreed, very sorry about that, etc etc. So, I asked if this meant I could use the first class lounge since I was initially booked in first. Much chatting in Thai, and ultimately they agreed that would be ok. Got my escort through fast track security, and down the escalators to the lounge where my buggy was waiting to drive me through the business class lounge and down the corridors to the first class lounge:

Got to the lounge, where I was the only person in the entire lounge, and got a whole room to myself:

I wasn’t terribly hungry after breakfast, but they insisted on making me lunch. So, tasty green curry and mango and sticky rice…yum!

I was half expecting to be driven in the buggy to the gate too, but nope, I had to walk. The struggle is real I tell you…a whole five minute walk to the gate!

Thai Airways flight 638
Bangkok, Thailand (BKK) to Hong Kong (HKG)
Depart 13:55, Arrive 17:40, Flight Time: 2:45
Airbus A330-300, Registration HS-TBE, Manufactured 2012, Seat 11A
Miles Flown Year-to-Date: 69,336
Lifetime Miles Flown: 2,258,861

Business class was just over half full today, and they were happy to block the seat next to me since I was originally scheduled to be in first. Definitely a more comfortable flight with two seats to myself. Impressive to have printed menus and a full lunch for a flight just over two hours:

Plus, Veuve on a regional flight – I’m impressed!

…so of course, I’m not going to turn down a glass of Veuve. Really liked the menu cover art:

More Veuve, and some almonds…they were kinda mushy and just so-so.

Garlic bread! Ugh, knowing my fear of shrimp on planes you can guess how much of the appetizer I ate…

Tasty curry, but incredibly small portion of protein:

Some post-meal fruit, which I figured was dessert…

Nope, there was a very rich chocolate cake as well, which was super tasty!

By the time the meal was finished we had already started the descent in to a very grey and dreary Hong Kong. I had purchased my ticket for the airport express train in advance, so after immigration it was a quick shot to the Kowloon stop and the W Hotel. I’m a big fan of this hotel, largely because of its friendly staff and amazing views. I was upgraded to a corner room this time, which had great views. I tried to get a pic across the harbour, but the angle was kind of odd so it was hard to see. But it definitely had a partial harbour view as well:

Grabbed a light dinner and did some walking around the mall that was under the hotel. Looks like it was hockey practice night at the ice rink in the mall, and turns out the coach is the coach of the Hong Kong national team, and also a former NHL-er!

Slept in a slight bit the next morning, went and got coffee, and it was a torrential rainstorm out side. Checked the weather, and they were expecting up to 25 cm of rain during the day and it just kept coming down with high winds. Unfortunately, this is my second straight trip to Hong Kong where my wandering outside was ruined by terrible weather.

So, instead I caught another Uber and went out for a nice Dim Sum lunch and some people watching. It was a nice relaxing stopover, and I figure I’m due for nice weather one of these times! The W was fantastic and gave me a 6pm late checkout, and soon it was time to head to the airport for my first ever Cathay Pacific first class experience!

Fiji to Sydney with Fiji Airways, two days in Sydney

Airports, Australia, Business Class, Fiji, hotels, Tuvalu 2016 No Responses »

May 102016

I had decided the night before to prioritize sleep over possible time in the lounge/etc, and learned that the check-in cutoff for Fiji Airways was 45 minutes, so I was comfortable cutting it closer than I usually would. I arrived at the airport about 80 minutes before the flight due to no traffic at all, and check-in took under a minute, then it was time for security, then immigration.

The security line was maybe five minutes, and no wait at all for immigration, so maybe 10 minutes after setting foot in the airport I was already in the departures hall. Guess there would be a little lounge time after all! Nadi International terminal is under heavy construction, which is expected to finish in a couple more months. The lounge, however, seemed finished. It was rather teeming this morning with all the international departures, but finding a seat wasn’t hard. Decent selection of drinks and snacks – all self serve. I grabbed a can of Diet Coke and a chocolate muffin since I hadn’t had breakfast, and soon our flight was called.

Short walk upstairs from the lounge, and boarding was already underway.

Fiji Airways flight 911
Nadi, Fiji (NAN) to Sydney, Australia (SYD)
Depart 9:00, Arrive 11:45, Flight Time: 4:45
Airbus A330-200, Registration DQ-FJT, Manufactured 2013, Seat 2E
Miles Flown Year-to-Date: 63,625
Lifetime Miles Flown: 2,253,150

If these seats look familiar, it’s because it’s the exact same aircraft I took from LA to Fiji just a few days prior…now that there’s daylight I can get a few decent pictures!

Breakfast flights usually don’t interest me too much, but since all I had was a muffin let’s see what’s to eat:

Breakfast flight with a wine list…now we’re talking!

Fruit, cereal, and make-your-own mimosas:

Bread…on it’s own…as a second course. This is right before tragedy struck…some of the worst turbulence I’ve ever experienced. We were shaking all over the place, repeated sudden drops in altitude. But more seriously…right after this my entire mimosa ended up on the floor. Flight attendants had to be seated for nearly an hour at this point…

Eventually I did get an omelette…but it was boring and flavourless, so after two bites I was done.

Watched a couple of hours of terrible movies, and since noon was approaching (well, in fairness it was after noon without the time change) I decided to try their “signature Fijian rum cocktail.” It was basically smashed up cherries, soda water, and rum. Um, pass. Later, I found out he forgot the orange juice.

Landed in Fiji a full 35 minutes ahead of schedule, and had a couple of days to just veg and enjoy. Took the airport train, which was a rather poor value at nearly 19 Australian dollars, and still required a walk to my hotel – the Four Points by Sheraton Darling Harbour. They offered me an upgraded “premium deluxe” room, and I asked if perhaps they had any suites available. The rather nice young gentleman working check-in was eager to please…and found me a “corner harbourview maritime penthouse suite” on the top floor! Yowzers!

How’s that for a view:

Not a half bad room at all:

A few more words on the hotel. It’s undergoing an extensive remodel in the lobby area, so things were closed off everywhere. The bar and restaurant were clearly in a makeshift space, so I didn’t spend any time in them. Beyond that, the staff were fantastic and the room was super nice and comfortable, so I would definitely return again!

So, not much to report on my two days in Sydney. Hung out with some friends I hadn’t seen in a while, walked a ton since the weather was absolutely perfect. Around 22C/72F the entire time, strong sun, and gorgeous days to be outside. Although I’d been to Sydney before, had to take the obligatory tourist photos. Opera House:

Harbour Bridge:

Sunset from the Penthouse Suite:

On my final day, woke up and went out to get coffee, and started coughing immediately. Seems the government was doing controlled burns outside the city, and the wind suddenly changed direction and surprised them…blowing all the smoke into the city. You could tell it was bad from this picture:

More walking all day, more hanging out with friends, and a pizza…with crocodile, emu, and kangaroo. I mean, when in Australia…I highly recommend checking out the Australian Heritage Hotel for lunch or dinner…plus they have a great craft beer menu too!

With that my two days in Sydney were done, and it was time to begin the truly luxury part of this trip…off to Thailand next!

Funafuti to Nadi and Overnight in Fiji

Airports, Business Class, Fiji, Flights, Tuvalu, Tuvalu 2016 No Responses »

May 102016

Slept in a bit, and had one final walk around the town before getting ready to head to the airport. It was maybe a 90 second walk from my hotel to the terminal at Funafuti…the terminal which is huge:

Went to the airport at 9:30 to check-in three hours before the flight as recommend, which was maybe a 90 second walk…if that. I was ticked off the list of passengers they had, they checked my bag, and I got to choose my seat from one of those sticker seatmaps. Then, I was asked to complete immigration…which took about 5 seconds. After immigration…we were free to go. Yes, we had technically left the country, but they didn’t care if we left the airport. To quote the immigration guy “small country, we can find you!” Hahaha, guess there’s not a big problem here with people getting stamped out of the country and then deciding not to leave…

My hotel had a 10a checkout policy, and I really didn’t want to wait around in the hot and sticky airport terminal for 2.5 hours. They offered 11a checkout for an extra 20 Australian dollars, and I was sold. Small price to pay for an hour of air conditioning!

Finally at 11, I walked over to the Hotel Filomena, which is right next to the terminal, and does a brisk business on its patio selling drinks to waiting passengers. Right beyond the patio fence, you see the runway:

Plane arrived right on time, and we boarded about 20 minutes before scheduled takeoff. Quick boarding, and doors were closed 10 minutes early. Every seat was taken today, except the one next to me! Everything was going right this trip. It’s easier they said to take a full plane back to Fiji, since there are other diversion options near Suva. However, if they get near Funafuti and can’t land, it requires going almost all the way back to Fiji!

Fiji Airways flight 280 – Operated by FijiLink
Funafuti, Tuvalu (FUN) to Suva, Fiji (SUV)
Depart 12:20, Arrive 14:50, Flight Time: 2:30
ATR 72-600, Registration DQ-FJZ, Manufactured 2014, Seat 1D
Miles Flown Year-to-Date: 61,579
Lifetime Miles Flown: 2,251,104

View just after takeoff of Funafuti Atoll. See the wide part on the “corner?” That’s where the airport and “city” of Funafuti are located:

Full lunch offered, beef or chicken. Went with the beef, and it was surprisingly good!

Landed in Suva right on time, and had a nearly three hour wait for my connection to Nadi. I decided since the Tuvalu jinx was now broken to hit the cafe in the Suva airport, and enjoy a slice of their now-famous chocolate cake. It was just as tasty as I remembered!

Time actually passed rather quickly, and soon it was time to board the final leg.

Fiji Airways flight 18 – Operated by FijiLink
Suva, Fiji (SUV) to Nadi, Fiji (NAN)
Depart 18:00, Arrive 18:30, Flight Time: 30 minutes
ATR 42-600, Registration DQ-FJY, Manufactured 2014, Seat 2D
Miles Flown Year-to-Date: 61,655
Lifetime Miles Flown: 2,251,180

Boarding our ATR at twilight made for cool views of the plane:

Nothing to say – very uneventful 30 minute flight. Sat next to a Fiji Airways employee and discussed the challenges they’ve had in the past and how they’re really working hard to overcome past problems. I have to say, my experience was night and day better compared to my previous attempt 18 months before, and it looks like Fiji Airways, formerly aka Air Hot Mess, might actually be improving!

Grabbed a taxi back to the Sheraton, where I had an incredibly honest driver who told me the fare was $25 when I asked him to confirm it was $30. It’s always nice getting honest taxi drivers!

The Sheraton, however, was a mess. The first room they gave me the AC didn’t work, and it took three visits from maintenance before they would admit it. All this time, I was also waiting for a room service menu in the room, since it didn’t have one, and it took them over an hour to bring it. Two hours after check-in, they finally agreed the AC would never work and reluctantly agreed to let me move rooms. The second room was perfect, and I have no idea why they were so reluctant.

Overall, this stay really left me with a sour taste in my mouth. There was no warmth or desire to help from the employees, and they acted as if they were being annoyed when you asked for things. To top it off, when I checked out it took 10 minutes of arguing about the rate despite me having a printed confirmation. Overall, while Fiji Airways seems to be well on the road to improvement the Sheraton is definitely going the other direction. Next time, I would definitely look elsewhere on Denarau.

I’d originally planned three nights in Fiji in case I had to try to go to Tuvalu a second or third try, but since I made it on the first I cut my stay in Fiji short and instead of heading directly to Hong Kong, I decided to head to Sydney for a couple days in between. Next up: Nadi to Sydney on the Fiji Airways A330.

Nadi to Funafuti with Fiji Airways, and two days in Tuvalu

Airports, Fiji, hotels, Tuvalu, Tuvalu 2016 5 Responses »

May 092016

So, this was it. The whole reason for this trip – my second attempt at making it to Tuvalu. If it didn’t work out this time, I was faced with trying to make an immediate out and back on Thursday since the flight only goes twice a week. I’m not sure why I had such fear of this flight, but given how Fiji Airways behaved last time I tried to get there, I feel like the worry is justified.

I had arranged a cab with the Sheraton the night before, and of course when I got to the front desk to check out at 6am it was nowhere to be found. They did manage to scare one up around 615, however, and I was still at the airport nearly an hour before the flight. The Fiji Airways domestic terminal in Nadi is extremely small, so arriving 45 minutes before the flight is absolutely no problem at all – as long as nothing goes wrong! You can only get seat assignments at check-in, but let’s be honest on these little regional planes seats are the same anyways.

I saw we had the ATR72 this morning, which supposedly has two rows of “business class.” It’s the exact same seats as economy, and on domestic flights they’re the last to be given away. I had to ask really nicely and point out that I had booked business class on the onwards flight, and they reluctantly ended up giving me 1A.

Fiji Airways flight 7 – Operated by FijiLink
Nadi, Fiji (NAN) to Suva, Fiji (SUV)
Depart 7:30, Arrive 8:00, Flight Time: 30 minutes
ATR 72-600, Registration DQ-FJZ, Manufactured 2014, Seat 1A
Miles Flown Year-to-Date: 60,267
Lifetime Miles Flown: 2,249,792

Small bottle of water handed out to all passengers right before takeoff, and not much else to say for the 25 minute flight. I was the only one in the eight seats up front, and got to chat with the flight attendant a bit. Seems a typical day for this plane (and crew) on Tuesday and Thursday is go to Suva-Nadi-Suva-Funafuti-Suva. That was good news, since if you get on the plane out of Nadi apparently you know your plane has arrived to leave for Tuvalu too!

Upon arrival went back to the check-in counter, as they can’t do check-in for the Tuvalu flight from Nadi. Met the same agent that had worked there last time I tried this, and sure assured me the flight was just fine, and would be on time today. I was less optimistic given past performance, but hey, at least the plane and crew were there…

Fiji Airways flight 281 – Operated by FijiLink
Suva, Fiji (SUV) to Funafuti, Tuvalu (FUN)
Depart 9:00, Arrive 11:35, Flight Time: 2:35
ATR 72-600, Registration DQ-FJZ, Manufactured 2014, Seat 1D
Miles Flown Year-to-Date: 60,923
Lifetime Miles Flown: 2,250,488

Small bit of drama, however. It seemed that there was “quite some weather en route” so they were going to have to offload 18 passengers. Priority was given to business class and Tuvaluans returning home, so I have no idea how they chose which 18 would not be able to go. Despite that, boarding was on time, the door closed 10 minutes before departure time, and soon we were taxiing for takeoff! About 20 seats empty in coach and we were only four of eight in business, meaning I had an empty seat next to me.

Breakfast was offered – french toast or omelette. Nothing super fancy, but definite the fanciest I’ve ever had on a prop plane:

Flight time was nearly 2.5 hour, and soon we had our first views of Funafuti Atoll and we were descending into my 192nd country visited! Of course deplaning was via the plane stairs (seriously, jetways in a country that only gets two flights a week?) and I was there! One room airport building, where agents were stamping passports on a card table:

The plane that finally got me to Tuvalu:

There was a van waiting from my hotel, the Hotel Vaiaku Lagi, said to really be the only hotel of any standards at all in Tuvalu – with a whole 16 rooms. I don’t know why we needed to take a van as the hotel is literally a 90 second walk from the terminal, but it is what it is! More on that when I leave…checked in, was assured I was (as requested when I booked) given the room with the absolute best air conditioning out of the 16. Super fancy 1.5 star room, complete with a vase of flowers:

It was clean, moderately comfortable, and the AC was arctic. Overall, I was pleased. It wasn’t cheap at nearly $100 a night, but for being clean, cool, and safe I wasn’t about to complain. I checked out a couple of the guesthouses in town, and they were pretty grim. No way they even qualify as 0.5 stars….

By the time I checked in, it was just after noon, and when I asked the desk agent for suggestions on places to see she laughed at me. Seems from about 12-4 is time for what they call “Pacific Exercise” in Tuvalu, where basically people lay around and hide from the fierce afternoon heat and humidity. I joined the other 15 guests in the hotel restaurant, where there were three lunch options: chicken chow mein, stir fried prawns, or ham and cheese sandwich. I decided the sandwich was safest, but ham apparently means Spam! Mmmm grilled spam and cheese:

As it started to get reasonably cooler, I headed out to Tuvalu Telecom to buy a wifi access card. It took four trips back to get it to work, because even when you scratch off the code the number/password are pretty much illegible. Hooray for high-quality Chinese manufacturing. Eventually it worked, and it was just fast enough to read some emails and check facebook…kinda.

I decided then to head for a walk. Down the main road in Funafuti, which other than a three “block” stretch is all residential like this:

Then, I headed over to the airport runway, which is the hub of social activity for about an hour before sunset. It’s the one time of day it’s not too hot to be outside, and since the runway is the biggest stretch of open land in the whole country it’s used for hanging out and recreation, and some families even SLEEP on the runway at night because there’s a reasonable breeze!

Kids playing football behind me on the runway:

Back to the hotel, and again for dinner there were three choices. I went for the grilled tuna steak, and it was actually phenomenal…and hey, frozen veggies are better than none at all!

Slept in a little bit, and headed out for a morning walk before it got too hot again. A block from my hotel, and next to the airport, was the central government building. I’d heard it was possible to just walk in, so I did. Security wasn’t a concept, and of all people I ended up meeting the Prime Minister! I was so surprised by actually meeting him I didn’t think to ask if I could take a picture, but I told him why I was in Tuvalu and he seemed super pleased and impressed with the story!

Continued my walk down a residential road, and politics, Tuvalu-style:

Tuvalu House, which I believe might be the residence of the Prime Minister?

Next stop was the post office to buy stamps. Yes, they were able to sell them, but seemed completely uninterested in doing any work. I guess there’s not much call for stamps in Tuvalu. They had lots of commemorative ones, as well as post cards, so I bought some to send to family and friends. There’s not too much to do in Tuvalu, so writing postcards would be a nice diversion. Hundreds of commemorative stamps on sale all at face value. Some of the more interesting ones:

The super-fancy Tuvalu Post office:

Just down the street was the Tuvalu National Library and Archives. Please take off your flip flops when entering:

Went back to my hotel and wrote postcards, then a walk back to the post office to mail them. They promised the would go on tomorrow’s flight…or maybe next week if the plane is full. We will see if they ever arrive!

Back to the hotel for lunch and Pacific Exercise. “Chili Chicken” was the lunch of the day, and it was reasonable. All the meals were between six and eight US dollars plus drinks, so extremely cheap, and reasonably large portions. Pacific Exercise takes lots of energy!

After exercising (aka reading in a hammock and napping) I went for another walk. Tuvalu Telecom, where you go to buy wifi cards:

Then on the other side of the runway, I found the Tuvalu Sports Ground, where a rugby game was in progress:

For a little “real” exercise, I took a walk down the entire length of the runway:

On the way back to the hotel, I passed the Development Bank of Tuvalu. Maybe I should apply for a job…

Sunset from the coral “beach” behind my hotel:

Another shot of the “beach” where land reclamation is underway. Considering the whole country is eight feet above sea level I’m not sure the point of doing reclamation when the whole country is projected to be underwater by 2050 thanks to climate change:

Back to the hotel, where tonight’s dinner was “stir fry chicken.” Again, reasonable.

With that, it was time to head to bed and pray my plane would arrive in the morning to take me home. Tuvalu was pretty much exactly what I expected, maybe even a slight bit smaller. You can see everything there is to “see” in a couple of hours, so bring plenty of things to read and plan on doing relaxing. It was actually quite nice to have the downtime without the pressure of having to be go go go and see things.

Two days was the perfect amount of time in Tuvalu – I think the only other option would be two or more weeks so you could try and get a boat to some of the outer islands (where there are no hotels) and spend some time seeing really authentic rural life and villages. Now, will the plane come back…

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