Mar 072018
 


As I mentioned in the last post, the Mobile Passport app had refused to let me report in, leading me to wonder if it was just a systems error (perhaps due to the federal government shutdown that was underway?) or a sign of something more ominous.

Having never had to actually go through normal lines in over five years, thanks to Global Entry and Mobile Passport, I was completely unsure what to do when I arrived…so I followed the line for US Citizens. I know this is probably boring to a lot of people since it’s what most travels do every time they return to the country, but it was new to me.

Turns out you report in at a machine now that is very similar to Global Entry, but there’s no biometric scan. You still scan your passport, the machine takes your picture, and spits out a receipt that you then get in line to show to an agent. I guess what this does is automates some of the data entry the agent used to have to do, and makes a determination.

My receipt spit out line this, and it’s the same “X of Doom” that I’ve gotten at Global Entry before, so I knew I was in for hell. At this point I only had about forty minutes to connect to my next flight, so I was pretty sure I was screwed:

Took nearly 15 minutes to reach the front of the queue and get to an agent, and I was very fortunately to get a very pleasant and helpful agent. The usual questions. Asked what I’d been up to in Cairo, explained it was just one night on the way to Germany for vacation, which made total sense to him. But then: “unfortunately my friend, you’ve won the lottery today. Please wait here against the wall, and someone will be by shortly to escort you to secondary inspection.” Whee, the automated system had decided (most likely) that my one day in Cairo was a lil too sketchy for them, so I feared the same four hour interrogation I got last time I took this route. I was preparing for the worst…and knew my connecting flight was a lost cause.

“Shortly” turned out to be nearly 30 minutes, and finally a pleasant agent came to get me…with a train of eight other suspects behind her. Me, two teenagers who looked to be somali, a pair of women in abayas, a couple of young African men, an older Pakistani gentleman with a grey beard died orange, and what appeared to be a rastafarian. Clearly I’d gotten the “profiling” flag…..

First stop was to drop six people off for what appeared to be baggage inspection. That wasn’t to be my fate. Me, one of the Somali teens, and the older Pakistani guy were led to another area, and told to “have a seat over there.” I sat for what was probably 30-45 minutes, until what I have to admit was a very professional agent came out with all three of our passports. After a quick glance at them, he beckoned me over first. I guess the shady American was likely to be easier than the foreigners…

What seemed to be a very well rehearsed series of about a dozen questions, he took notes on the back of my receipt, then actually said sorry for the hassle…have a good day. I suspect what ever auto flag I tripped he decided “oh, just one of those crazy frequent flier kids flying weird routes for fun” and let me go.

Finally checked my phone, and yup, despite still being 10 minutes prior to departure United had rebooked on on a later flight from Boston-Newark-DCA…in coach. WTF. A quick check of ExpertFlyer confirmed F was available – although points to United for confirming me on what was the quickest routing. Quick call to United got me moved back up business what I had paid for (why they didn’t rebook me automatically was a mystery…since the same class was available) so no giant inconvenience. I would get home a bit over three hours later, via Newark instead of Chicago…and unfortunately miss my hockey game. Boo!

Boston might be one of the most awful airports to transit in, and the walk from the international terminal to United’s terminal took forever, and required a walk outside, walk through the JetBlue checkin area, then past this flying banana:

By the time I got to the United Club, I was a sweaty mess, and of course there were no showers. No worry, was able to relax, clean up, have some water, before setting off in search of what would be much-needed caffeine. One huge plus for Boston, the United terminal had not just a Starbucks, but also a Peet’s and a Dunkin‘! I love choice!

Off to the gate after a long wait, and it was time to fly to sEWaRk…

United Express flight 3622 operated by Republic Airlines
Boston, Massachusetts (BOS) to Newark, New Jersey (EWR)
Depart 17:29, Arrive 19:05, Flight Time: 1:36
Embraer ERJ-175, Registration N733YX, Manufactured 2016, Seat 1C
Miles Flown Year-to-Date: 12,502
Lifetime Miles Flown: 2,532,564

Absolutely nothing to say about this flight. It was on time, there was a snack basket, crew was friendly and efficient and offered multiple refills…about all you can ask for for a short last minute regional flight.

Quick stop by the United Club for some water and a glass of whine, before boarding the last flight of the night, which I prayed would be on time.

United Express flight 3722 operated by Republic Airlines
Newark, New Jersey (EWR) to Washington DC, National (DCA)
Depart 20:30, Arrive 21:50, Flight Time: 1:20
Embraer ERJ-175, Registration N746YX, Manufactured 2017, Seat 3A
Miles Flown Year-to-Date: 12,701
Lifetime Miles Flown: 2,532,763

On time, with wine and a refill…nothing more to say! Fortunately, considering all that had gone wrong, I really can’t complain much about getting home the same day. In the grand scheme of things, it’s pretty mild drama!

Next up, a short post on my recent work trip to Mexico City!

Feb 102018
 


One thing I like about flying to Europe out of DCA is that it requires a connection, which means any thoughts of going into the office are unrealistic. Got a bit of work done from home, had plenty of coffee, and despite sleeping in managed a very leisurely stroll to DCA to catch my initial flight to Chicago in order to get this thing started!

My favourite part of DCA is the old Continental President’s Club, which has become the United Club. The grand ceiling of the main room, and now that there’s the smaller “hidden” room in back it doesn’t feel quite so crowded. Of course, had to start the trip with a little “caviar” – United style:

Decided against all that corn and beans since I’d be spending the next 12+ hours on planes, I opted instead for some cheese cubes…and some pepper strips to get some vitamins:

I had noted on the seatmap that despite first class being full, economy was only booked to about 30 people – completely empty! I considered moving back and taking a whole row to have a little more space, but decided not to risk it with snacks and drinks.

United flight 1264
Washington DC, National (DCA) to Chicago, O’Hare (ORD)
Depart 11:45, Arrive 12:56, Flight Time: 2:11
Airbus A319, Registration N892UA, Manufactured 2006, Seat 2E
Miles Flown Year-to-Date: 612
Lifetime Miles Flown: 2,520,674

Interesting options in the snack basket today, so I opted for the fat free, gluten free, low sodium, low taste gummi bears knowing I would get much much better ones in a few days in Germany.

Beyond that, it was a typical, boring short domestic flight so I’ll skip right ahead to why I chose the flight with the 3.5 hour connection in Chicago: to give the Polaris Lounge one more try. This also had the benefit that if there were to be any winter weather surprises, I was leaving myself plenty of cushion before my international flight. No worries today, and we actually arrived Chicago a little bit early, so off from the B terminal to the C terminal to enjoy the Polaris Lounge.

First impression: the lounge was as empty as I’ve ever seen it, which always helps to make a more positive impression. It did fill up quite a bit by the time I left, but initially it was empty. Glass of Veuve Cliquot at the bar to start things off while I finished up a bit of work.

Headed over to the new dining area from there, which is much nicer and more “private” than the previous area. My only small complaint would be that the staff were more “midwest friendly” than refined, which maybe isn’t the best thing in a premium lounge. It isn’t a complaint, just a bit out of line with the experience they’re trying to project. Now, serious, not complaining….when they say things like “I just figured you would have finished your champagne by now so I brought you another!”

The seared tuna tataki was good, with a nice presentation…and the perfect light starter with a big Lufthansa meal coming up:

I had heard many good things about the Blue Door Kitchen Burger, so decided to order it – fried egg and all, and promised myself I’d only have a few bites to try it. It was pretty good, and ended up finishing a bit over half before heading back to the bar to do some pre-flight work so I could hopefully relax and enjoy the vacation a bit more!

Nice chat about the “paper plane” cocktail with the lounge manager, who’s actually been sitting at the bar just about every time I visit the lounge doing some paperwork.

After a nice visit, back through the psychedelic tunnel to the B gates to find my Lufthansa flight. Overall impression of the Polaris Lounge? Blows away anything else in the United States with the possible exception of the JFK American Flagship Lounge. It will be very interesting when (and if) United finishes more Polaris Lounges if they manage to replicate this very high standard.

Long line to board when I went to the gate, and the business class line was super long as well, so I just walked up to the counter, mentioned to the gate agent that I was in first, and was invited to board immediately so I didn’t have to stand in line. Very nice touch by the gate crew.

Lufthansa flight 431
Chicago, O’Hare (ORD) to Frankfurt, Germany (FRA)
Depart 16:20, Arrive 7:40 next day, Flight Time: 8:20
Boeing 747-8i, Registration D-ABYK, Manufactured 2013, Seat 2A
Miles Flown Year-to-Date: 4,956
Lifetime Miles Flown: 2,525,018

My seat was already set up when I boarded, and champagne and nuts made a very quick appearance. I was the only person in first today, and I had a very “old school” crew who did everything by the book and provided a first class experience that was over the top from a service perspective…without being awkward and “too much.” I’m seriously curious what kind of “notes” Lufthansa keeps on their passengers. Despite never having flown with this crew before, they knew several personal touches that they never would have without someone having told them (or read this blog maybe.)

Immediately after posting the above pic to Instagram and Twitter, Lufthansa (always on top of their social media game) was quick to reply:

I sort of find it comical that Lufthansa social media knows me well enough that they dare reply with Beyoncé memes. As I was the only one in first today, the crew had already made up the seat across from me as a bed for when I was ready for it later inflight. The gate agents did upgrade someone from business at the last minute, but I heard them telling the crew “he will just sleep and doesn’t need any service. We just want him to have a private bed.” I don’t know who he was that he got this treatment, but to the crew’s credit I never would have known he was there.

I forget what the amuse bouche was, but I remember it was tasty…

Since I wanted to try and convince myself to be sleepy, I told the crew they could turn the cabin lights dark from the start of the flight so the other guy could sleep. Apologies on the slightly dark pictures because of it. Tonight was an “all the caviar you want” flight, so I just asked for a medium portion. I was more in a sampling mood, and the main course sounded excellent…

Next up were appetizers and salad: herb shrimp with fennel salad and tomato oregano dressing, buffalo style chicken, celery with gorgonzola mousseline and farro salad, and chilled ratatouille parcel with balsamic glaze. Overall, mostly a miss unfortunately. The buffalo chicken was tasty, but the rest “tried too hard” and just wasn’t great.

Finished maybe half the appetizers, which were followed by an amazing bowl of lobster bisque. I think this was intended to be a main course, but with no other passengers, the crew insisted:

Next up, far and away the best airline main course I’ve ever had. Grilled beef filet (a perfect medium) and lobster claw served with mac and cheese. The mac and cheese was just a little spicy, the asparagus was perfectly cooked, and the whole thing was a home run!

Last but not least, a helping of cheese. I was stuffed by this point, but couldn’t turn the cheese down. Good selection:

After clearing the table, the flight attendant serving first offered “can I get you a Johnny Walker Blue, one ice cube as a night cap?” Again, no idea how he would have known that unless he reads this blog or Lufthansa keeps records on their first class episodes.

One quick check of email before calling it a night, and facebook suggested the following filter for a goofy selfie. I think they know what I was up to….

Slept nearly five hours, woke up just in time for some tea and freshening up before landing, and it was time to enjoy some time in the First Class Terminal before my connecting flights.

Oct 122017
 


Alarm went off around 7am, and as usual the first thing I did was turn off Airplane Mode. The flood of notifications started: email, facebook, instagram, twitter…and United. Hmmm, that’s unusual. Must be that it was time to check in for my flight tonight from Washington Dulles to Detroit for my NEXUS renewal interview.

Nope. Almost 22 hours before the flight was scheduled to depart, United canceled it for “weather.” Um, there’s no weather in or predicted for either Washington DC or Detroit – what gives? I can only guess that the hurricane was stranding planes all over the place, and of course because it was weather…tough luck.

Called and got an agent who told me she could get me out the next morning…at 6am…via Chicago…with a 40 minute connection. Um, that’s not going to work, and I have to get to the airport here in Helsinki. I’ll touch base when I have more time – but please protect me on that 6am and note that I still have the right to cancel. Great agent, and she was happy to do that.

Quick breakfast at the Radisson Blu as it was included with my rate, and I was super impressed. Huge buffet spread with lots of tasty options, and the only downside is that the breakfast room was absolutely packed. The checkin agent the day before did say they were booked to capacity, and it was a Monday, so that probably explains a lot of it. That said, I’m definitely staying here again my next stop in Helsinki.

It had been about a year since I was last in Helsinki, and since then trains from the main station had started running to the airport. Quick walk across the square, easy to buy a ticket from a vending machine, and only had to wait about five minutes for the train to depart. This makes this hotel combo absolutely priceless going forward. Plus…a great beer restaurant right around the corner!

Arrived at the airport in plenty of time, and the station was quite a hike from the terminal. Given I’d be spending the whole day on planes that was just fine with me, and quickly found the SAS check-in area and got my boarding pass. Of course, the most important place in the terminal was in the other terminal: Starbucks. Got my venti americano, and all was right in the world. Now, off to the gate.

Back to the other terminal (about a five minute walk) up the escalator, and surprised to find absolutely no security queue at all. I was through in 2-3 minutes, and even had 15 minutes for the lounge. The SAS Lounge was right by the security area, and since I had just had breakfast and coffee, I just wanted somewhere to charge my devices for a short bit and sit down. Headed to the gate about 40 minutes before boarding – which was a waste – because the plane only arrived about 30 minutes before departure, and we started boarding maybe 15 minutes before departure.

SAS flight 707
Helsinki, Finland (HEL) to Stockholm, Sweden (ARN)
Depart 11:15, Arrive 11:15, Flight Time: 1:00
Boeing 737-600, Registration LN-RCW, Manufactured 1999, Seat 2A
Miles Flown Year-to-Date: 98,640
Lifetime Miles Flown: 2,475,617

Does that mean we’ll depart late? No. Despite an absolutely packed flight, departure was still right on time. No matter how much you like airlines in the United States, one thing that is horrible is the refugee exodus that happens during boarding. People bringing on everything they own. Maybe I’m being a snob because I get to board first and bring slightly more than I “should” but if you’re in group 8 or 9….be realistic! You know you’re going to have to check that giant Sampsonite!

Rant over, time to fly. Only 45 minutes in the air, but they still served a small snack…which was much tastier than expected! I never figured out if Seat 2A was technically “business class” or “economy plus” but didn’t matter to me in the end. I got a drink, the middle seat was empty, and I was happy.

Off the plane right on time, and first job was to try and find a transfer desk and get my Icelandair boarding passes since it was a separate ticket. I had considered a flight in Finnair which would have left me 1:45 to connect (aka more sleep) but decided not to risk it. Looks like I could have, but end of the day, risks like that aren’t usually worth it. Finally found an SAS transfer counter, where the sole agent was busy dealing with a very unhappy passenger who had missed the only flight of the day to her destination for some reason.

Eventually, she got around to helping me, and apparently Icelandair is a bit of a pain because she looked like I was seriously annoying her. I probably shouldn’t have asked her (after getting boarding passes) if there was still a Starbucks in the terminal, because I got an annoyed “no, it closed. The only one is outside.” Ok fine…could you maybe point me to the lounge? “Well i *guess* you can use that one” – pointing to the elevators right across from the desk.

Up to the SAS lounge which had cool barcode scanners for admission. Also, where my Icelandair boarding pass didn’t seem to work. The agent in charge seemed puzzled if I should get in or not, and asked for a frequent flier card. I gave her my United Star Gold card (despite them having nothing to do with Icelandair), and she scanned that and it didn’t work either. She was sure I should be let in, but couldn’t figure out how to do it, so eventually decided research was more work than it was worth and just manually let me in.

Not much to say about the lounge…good spread of food and drink, huge and plenty of seating, and ample places to plug in and charge the laptop. Other than that, it was a pretty average lounge, although it did have pretty good tarmac views.

Headed to the gate about 40 minutes before departure, and it was a relatively short five minute walk from the lounge. I knew the flight was very full, but the gate area was packed, and there were at least 20 wheelchairs waiting to board. Lots of American passports showing, and this was clearly the Sweden to America geriatric express.

Icelandair flight 307
Stockholm, Sweden (ARN) to Reykjavik, Iceland (KEF)
Depart 14:20, Arrive 15:30, Flight Time: 3:10
Boeing 767-300, Registration TF-ISP, Manufactured 1997, Seat 4A
Miles Flown Year-to-Date: 99,977
Lifetime Miles Flown: 2,476,594

Fortunately, business “Saga” class was only about half full today, which let me move to a window seat and keep the seat next to me empty in the 2-1-2 config. I’ve posted quite a lot how I hate climbing over people or having them climb over me, so it’s always nice when I can get a window seat and still avoid this. Of course, the internet wasn’t working on this plane, so that was a big negative to the flight.

Menus were passed out as we waited for everyone to board:

Wine list was included:

Service on this relatively short flight started out with a beverage and nut service. The nuts came in a chinese takeout container, and were sugar coated almonds. Strange, but points for originality.

I had preordered my meal online, but it wasn’t catered. In addition to the internet not working, my already low impression of Icelandair was even going lower. First the internet wasn’t working, and now my meal wasn’t loaded. Two strikes. That said, the fishy entree was pretty tasty.

Short connection of about 50 minutes in Reykjavik, and when I tried to stop in the lounge (which is on the Schengen side before immigration) I was told there was no time, I had to go straight through immigration to the gate…so I did.



You can guess what this meant. 30 minutes of waiting in the gate area to board my connecting flight. My memory of this wait is of an extremely obnoxious guy and his mother waiting to board. He was bitching up a storm that nobody in Iceland could manage to charter him a plane to fly him home, and they had to pay $2,500 for one first class ticket and the other person had to sit in coach. Making him even more of a jerk in my mind, was that he made his mother sit in coach while he sat in business class. After three weeks away, ugh, welcome back to the ugly side of America.

Icelandair flight 645
Reykjavik, Iceland (KEF) to Washington DC, Dulles (IAD)
Depart 16:50, Arrive 19:10, Flight Time: 6:20
Boeing 767-300, Registration TF-ISW, Manufactured 1997, Seat 1D
Miles Flown Year-to-Date: 102,776
Lifetime Miles Flown: 2,479,753

This flight was already looking up…and like a flight to the US…with plastic glasses of sparkling wine offered pre-departure…different aircraft, but this one also didn’t have working internet. I was beginning to wonder if Icelandair was paying their bills:

Once again, they hadn’t loaded my pre-ordered meal, but the menu looked relatively tasty:

No almonds in a takeout container this time, but the “famous” Icelandair carmelcorn:

I went with the veal main, which was very United-esque in taste and poor plating. The herring starter with deviled egg was tasty….but stay tuned…

Landed on time, exhausted, and since my United flight to Detroit was canceled I figured I might as well spend the night at home and save money. My hotel in Detroit was kind enough to waive the late cancelation fee, so it was off to Uber and a fantastic night in my own bed. Since my NEXUS interview wasn’t until 12:30 the next day, that still left me plenty of time in the morning to make my way to Detroit.

When I got home, I had a look at Delta, and noticed the morning flight to Detroit had a bunch of empty seats, so opted to ask United for a refund and decided to risk going to Detroit standby. Fortunately, when I woke up, the flight was still very open and I had no trouble at all getting on it.

Unfortunately, the minute I stepped into the Delta Skyclub, I knew I’d made a very, very poor decision eating fish and deviled eggs on a plane the previous day. Nausea and all the other food-borne illness side effects rapidly just set in, and I just prayed I would make it through the flight…

Delta flight 2359
Washington DC, National (DCA) to Detroit, Michigan (DTW)
Depart 7:30, Arrive 9:03, Flight Time: 1:33
Airbus A319, Registration N316NB, Manufactured 2000, Seat 24C
Miles Flown Year-to-Date: 103,182
Lifetime Miles Flown: 2,480,159

Hey, at least I got an aisle seat so that’s a positive! I can’t say no to a Diet Coke and Biscoff, even if I was seriously nauseous.

By the time we landed I was full on majorly nauseous. Head was spinning when walking, and overall just felt sick. If it wasn’t for the fact my NEXUS (and thus Global Entry and PreCheck) was expiring in three days, I would have turned around and gone home and tried to reschedule. Lesson learned: don’t leave things to the last minute.

Was originally planning to Uber to my appointment and ask the Uber to wait, but for some reason that felt logistically difficult so I decided to see if I could get a rental from Hertz. No problem, great rate, much cheaper than a roundtrip Uber, and I was set. Off to the shuttle to the Hertz lot, fantastic agent brought me into her office as a Platinum member, and asked if a Volvo would be ok today. Sweet upgrade, although I was feeling too nauseous to even care.

By this point, I should have heeded all the warning signs from the universe: canceled United flight, food-borne illness, but no, I didn’t and proceeded with the interview, which started off perfectly fine. The Canadian agents processed me in under a minute, then it was on to the American agent, who seemed not in the best of moods. First comment to his colleague: “hey…Martha…look at this! You ever seen someone who’s been to so many countries…ut oh, Cuba? We have a problem”

Without going into details, the agent seemed completely unaware of the changes a couple years prior towards US policy to Cuba and refused to approve my renewal. I was told “if you find any documents that support your case, please fax them.” Ugh. Yet, he still took my fingerprints and biometrics. Odd.

Back to the airport, drop off the car, and off to the Delta Skyclub where I sat as a nauseous mess for a couple hours until it was time to board my flight.

Delta flight 1144
Detroit, Michigan (DTW) to Washington DC, National (DCA)
Depart 15:35, Arrive 17:10, Flight Time: 1:35
Airbus A319, Registration N316NB, Manufactured 2000, Seat 15D
Miles Flown Year-to-Date: 103,588
Lifetime Miles Flown: 2,480,565

Fortunately, I got an aisle seat again, and the flight passed without any major excitement. Quite an overly-eventful end to what had been a fantastic 3+ week trip.

Just to finish the story, about two weeks later, after faxing my explanation of how my Cuba trip was “legal” under the new US policy, along with a citation of the policy….someone approved my NEXUS renewal in the system and two minutes later…revoked my status. I read this as “I didn’t have grounds to deny the renewal, but in my authority as a border agent I revoked it later.”

The case is currently with my US Senator who is following up, along with the CBP Trusted Traveler Ombudsman. Per the letter of the regulations I followed them exactly, and backed that up in writing when requested. We’ll see where this goes, but in the meantime (and $85 later) at least I have TSA PreCheck for the time being….

We’ll see how my first non-Global Entry immigration experience goes in two weeks on my next work trip…

Sep 012017
 



I’m still not certain how I ended up with this routing, but once it all came together the circle around the world sounded really fun. Only problem was to make it work, somehow I had to get to Sao Paulo, Brazil, which would require a visa. After my previous nightmare getting a Brazilian visa nearly ten years ago I wasn’t looking forward to it, but this turned out to be easier than I expected.

Once this was planned, I couldn’t resist a couple more stops in South America, and when I found award space from Santiago to Buenos Aires then Buenos Aires to Sao Paulo it all seemed to fall into place. There was even award space from DC to Santiago with United so it all seemed to work out.

But then a few weeks before the trip, I started to have buyer’s remorse about all the miles I had spent on the trip, and began to think of ways to possibly cut things back a little. After a little checking, I found lots of space on Delta to Santiago, so decided that I would give standby a chance. Now, lots of people have realized over the last couple of years that even when you find space for an award ticket, the toughest part can be the domestic segment to your gateway. Unfortunately, I learned with standby it can be the same thing.

In the few days leading up to the flight, just about every flight from DC to Atlanta went from having lots of open seats to being nearly full. I probably would have gotten on one, but it looked very, very risky. After some checking, I knew I could get to LaGuardia, and since Delta flies to 30+ destinations from there I figured I could get from there to somewhere and eventually to Atlanta. Yes, the LaGuardia to Atlanta flights were also extremely full.

So, I found myself at the airport, and with lots of open space, no problem getting on the flight to LaGuardia.

Delta Shuttle Flight 6140, Operated by Republic Airlines
Washington DC, National (DCA) to New York, LaGuardia (LGA)
Depart 11:00, Arrive 12:13, Flight Time: 1:13
Embraer ERJ-170, Registration N823MD, Manufactured 2005, Seat 7A
Miles Flown Year-to-Date: 68,281
Lifetime Miles Flown: 2,445,258

DCA is one of the few airports I actually prefer a window seat, especially on the A side of the plane. On a clear day, I love this view right after takeoff:

…and on approach to LaGuardia, you’re treated to this. Makes being “penned-in” to a window seat very worth it. Fortunately, in this case, the aisle was even empty!

After landing and a short wait for the shuttle bus, it was off to the main terminal at LaGuardia to enjoy the Centurion Lounge for a bit…and plan how I would get to Atlanta.

Glass of Veuve Cliquot, a nice seasonal salad and some tomato soup made for a tasty lunch.

At this point things were still a little iffy, and I started playing around with options to get to Atlanta. Originally I was thinking of flying via Richmond, but that started filling up. Some more playing around, and I found an option I didn’t even know existed: Savannah, Georgia. The flights were wide open, so I booked it and then headed over to the Delta terminal to sit out the rest of the wait in the SkyClub.

I got there just in time, because they were rolling out the hot dog cart. Who knew they served hot dogs in the SkyClub. Fun, and different. Lunch part two, with a glass of wine.

Delta Flight 3366, Operated by Endeavor Air
New York, LaGuardia (LGA) to Savannah, Georgia (SAV)
Depart 15:10, Arrive 17:47, Flight Time: 2:37
Canadair CRJ-900, Registration N924XJ, Manufactured 2008, Seat 8D
Miles Flown Year-to-Date: 69,004
Lifetime Miles Flown: 2,445,981

Apparently, I wasn’t the only one who figured out this route. I was joined by another 20+ standbys also trying to get to Atlanta who figured out that this was likely the safest routing. Still not a full flight, and got both seats to myself…and a Comfort+ seat to boot. Can’t complain about that at all…and much better than getting the last middle seat on a nonstop to Atlanta from DCA!

Wine, Biscoff, and Almonds for the ride down to Savannah. Delightful service for a long regional flight.

20 minutes out from landing I looked at the radar, and found this. The blue cross was our location…this was going to be very bumpy on the ride in…

Wasn’t too bad as far as turbulence, but after deplaning looked out to the tarmac and saw this view. Yup, the skies are angry!

I admit – part of the reason I chose this route was to see a new airport I’d never been to before and to add to my routes flown. I may have to do these strange connections more often just to get a little variety on my flight map!

Although the connection was supposed to be only 30 minutes making it tight, thanks to weather things were a bit delayed and I ended up having almost 90 minutes between flights. Just enough time to get Starbucks and wake up a bit. Another fun fact: people may have heard of the “Big Mac Index” where the Economist did a relative cost of living exercise for different cities around the world using the price of a Big Mac. I’ve been doing the same at Starbucks for a couple of years, using the price of a grande drip coffee (tax included). If anyone would like to contribute to this project, feel free to send me datapoints!

Delta Flight 1475
Savannah, Georgia (SAV) to Atlanta, Georgia, ATL (ATL)
Depart 18:15, Arrive 19:25, Flight Time: 1:10
Boeing 717, Registration N972AT, Manufactured 2002, Seat 11E
Miles Flown Year-to-Date: 69,219
Lifetime Miles Flown: 2,446,196

Not much to say about this flight – the crew spent the whole thing seated due to turbulence, which fortunately ended up not being as bad as expected. Nice short hop, and soon we were in Atlanta.

Checked one more time online, and things still looked very good, so I headed to the SkyClub to enjoy my time before boarding. Couple glasses of wine and some cheese, and when I saw I had been assigned a seat headed down to the gate to enjoy the spoils of my victory: saving 55,000 United miles and still getting to ride in the pointy end of the plane in DeltaOne.

Delta Flight 147
Atlanta, Georgia, ATL (ATL) to Santiago, Chile (SCL)
Depart 22:25, Arrive 08:00 next day, Flight Time: 9:35
Boeing 767-300, Registration N183DN, Manufactured 1993, Seat 7D
Miles Flown Year-to-Date: 73,914
Lifetime Miles Flown: 2,450,891

Welcome aboard bubbles…in a glass. A real glass. Are you listening United and American?

Nice simple, but useful Tumi amenity kit.

Warm nuts came around after takeoff, which was nice…except for the tinfoil ramekin. Found out later from some in the know that there’s been a catering shortage in Atlanta recently which should hopefully be resolved soon.

Soup, salad, and appetizer were all served together on a tray. Normally I wouldn’t be too fond of this, but given it was a 10:30 pm departure, efficiency was appreciated.

The corn and green chili bisque with cilantro lime sauce didn’t look very appetizing, but was absolutely delicious.

Sad salad with ramekin of veg. I suspect maybe this was supposed to be poured over the salad before serving?

Went with the grilled beef tenderloin expecting it to be overcooked, which it was. It was still tasty tho, and the polenta and grilled artichoke were nice as a different side from the potatoes and mushy veg I’m used to.

For a US airline cheese plate this was really good, not to mention it was served with fig compote. Everyone knows how I like my fig compote! Plus, I can’t quite put my finger on it but the simplicity of the sundae was also really good. Big fan of this desert combo compared to what I’m used to on United and American.

Slept nearly seven hours after all the food and wine, and missed the breakfast service as usual on longhaul redeyes, waking up with just enough time to brush my teeth and put some contacts in before landing. On the walk to immigration, we were greeted with this sign:

I love how they blacked out other countries no longer subject to the reciprocity fee, and made it very clear only Australians are the bad guys in Chile these days. Immigration was nice and simple, and with that it was time to find my way to the hotel and start enjoying the trip!

Jul 142017
 

After a relaxing breakfast, we still had a bit of time so walked around the city a bit before I headed to the airport. I wanted to see if on a Monday things would be a bit busier, but even at 11am the city felt like a bit of a ghost town. Several readers have commented that there’s not a huge population, it’s not well-known outside Portuguese tourists, but I think most of it was the fact that the tourists who DO come don’t spend a bunch of time in the city – except maybe mealtimes which explained why dinner reservations were needed.

Ian’s flight was a bit later in the afternoon, so he dropped me at the airport before going to wander around the city some more. How can you feel unsafe when the airport is named after Pope John Paul the Second?

Pope says: safe travels and boa viagem!

Checked in, headed to the lounge, and very quickly realized that I had gotten to the airport way, way too early. I had received a notification when I woke up my flight was delayed by 45 minutes until 4pm, so I had arrived about 1:30 hoping to enjoy the lounge. Unfortunately, lounge was rather depressing. Essentially nothing to eat save some cookies and crackers, but a decently stocked fridge full of beverages.

About an hour before my flight I was bored, and since Azores Airlines only has two A310s it was pretty easy to track them online. One, scheduled to operated my flight, was sitting coming from Lisbon and the other was sitting in Ponta Delgada. The one that was already there was scheduled to operate the later 5pm flight to Boston for some reason (it had its engines open so probably maintenance?) and mine was coming from Lisbon. The only problem was…according to every site I could track it on, it was still in Lisbon…2.5 hours away….an hour before my flight. Azores Airlines own site said it wouldn’t be Lisbon until 4:30….or 3:30 local.

I checked with the agent in the lounge, who insisted I must be wrong. The flight is on time. I asked her if she could check with someone. “No, I do not need to. It is on time.” Uhhh….I may have started stirring the pot, letting my fellow passengers know that our plane was still in Lisbon, so there was no way we were leaving at 3:15 pm…

Finally, at about 3:30pm a supervisor came to the lounge and singled out me and two other passengers. Yes, the plane was still in Lisbon (duh) and won’t be here for quite some time. He had proactively rebooked me and the other two passengers on the 5pm flight. There were only three seats left, so everyone else was left to wait and hope. How we had been chosen, I’m not quite sure. I was on a full fare paid ticket, so maybe that helped, or maybe he’d seen me inciting revolution in the lounge and wanted to get rid of me.

Then, of course, just after he left, our new flight the 5pm was hit with a 90 minute delay. Now we would be leaving at 6:30pm. That meant arrival at about 8:20pm. Fortunately, the 90 minute delay (which turned out to be due to a connection from Praia, Cape Verde with 80 connecting passengers) held, and we were underway.

Azores Airlines flight 281
Ponta Delgada, Azores, Portugal (PDL) to Boston, Massachusetts (BOS)
Depart 17:00, Arrive 18:50, Flight Time: 5:50
Airbus A310-300, Registration CS-TGU, Manufactured 1991, Seat 1E
Miles Flown Year-to-Date: 65,805
Lifetime Miles Flown: 2,442,782

Fortunately we had a bus gate (as are all gates in Ponta Delgada) so I got an up close and personal shot with my first ever A310:

As soon as I boarded, I got this notice from Air Azores:

My original flight had canceled. All 150+ people booked on it would be stranded in Ponta Delgada overnight, and both flights to Boston the next day were already booked completely full. I’ve never been happier that I paid the extra to be in business class!

Unfortunately, I forgot to get a pic of the seats. Thanks to Flyertalk user Carfield this is what they look like:

Far from the best business class seats across the Atlantic – they might be the worst – but with all their flights being under five hours it really was a pretty decent product. They were nice to lounge in, and very comfortable, and the price was certainly good. I knew roughly was I was getting going into it, so was very pleased with the product.

Pre-dinner drinks and ziplock-bagged mixed nuts were served:

“Meat or fish” were the option. FAR from the most appetizing looking meal I’ve ever gotten, and it was all Saran wrapped…to seal in freshness? I did find it odd that whenever I asked for sparkling water, she would bring me a fresh bottle and glass each time.

Didn’t look much better with the shrink wrap off. The beef did, however, taste much better than it looked.

Flight passed quickly, and we circled Boston a bit before landing, due to what the pilot called “very big rain.”

With less than 40 minutes to clear customs and change terminals I had kissed my connection goodbye, but upon landing my flight had been delayed…by over three hours….to 12:40am! Blessing in disguise!

Rushed over to the other terminal and got to the gate, and in the meantime the flight was hit with a further delay, now departing at 1:55am. By that time, I would have been up almost 24 hours plus the time to get home to DC, and best case I would be in bed by 4:30am. There was absolutely no way I was going to work the next day on 2-3 hours of sleep, so decided to throw in the towel and find an agent and asked to be rebooked the next day.

Unfortunately, my experience with JetBlue agents left a lot to be desired. They were all rather surly and curt, and seemed completely disinterested in helping. I finally after trying two or three found one who agreed to rebook me the next day, given my flight was delayed by over four hours. Yes, the hotel would be at my own expense, I get it.

Left the airport to get my Uber, and found out that the Uber waiting area is about a three minute walk outside from the terminal. Only problem was, those heavy rains that the pilot told us about. It was a torrential downpour, and even the short sprint to the uber got me absolutely soaking wet.

My hotel, the Le Meridien Cambridge also left a lot to be desired. The gentleman working the front desk had the personality of a 1980s Soviet hotel worker, and when I told him the AC in my room sounded like a plane taking off “we have no other rooms. Anyways, they are all like that.” Geez. I was hungry at this point, so decided to call room service. Guess who I got on the phone? Yup, grumpy front desk guy also takes room service orders. “No, you can’t have wine. Not after 10pm.” Sigh. Fine.

I went down to the bar, in hopes I might talk the bartender into a glass to take up to my room. Let me just say, he was the warmest most helpful person I encountered, and was the only reason I didn’t demand my points back. The sandwich I got from room service was also terrible, and  sleeping with a jumbo jet going wasn’t terribly helpful. In retrospect, I should have taken the 2am delayed flight. Oh, wait, no I shouldn’t have….because after all that they ended up canceling it just before 1am. UGH!

Surely when I got back to the airport, the next day would be better. It couldn’t be much worse. Except for the world’s largest emotional support animal in the gate area.

The gate agent was wonderful, and I may have flirted a bit, but he did manage to not only get me an aisle seat, but got me one in the second row. Score.

JetBlue flight 1155
Boston, Massachusetts (BOS) to Washington DC, National (DCA)
Depart 13:25, Arrive 15:00, Flight Time: 1:35
Embraer ERJ-190, Registration N298JB, Manufactured 2009, Seat 2C
Miles Flown Year-to-Date: 66,204
Lifetime Miles Flown: 2,443,181

Score…except for the fact the dog was across the aisle from me, and as soon as it lay down it rested its head on my feet. Ok, that’s cute I guess…and the owner was good looking and apologized for the dog doing that….at which point he fed it what looked like three benedryl. I didn’t think that was good for dogs…

Then, I was really excited. Seemed there was one seat empty on the plane…and it was right by me. But right before the door closed, it was not to be. A rather large lady who I’d estimate in the neighbourhood of 400 pounds came onto the plane huffing and puffing with two giant bags of fast food. Of course she was seated next to me, and tried to put the armrest up as she sat down. I very politely told her I preferred it down and was met with “well how am I supposed to sit down then!” Fortunately, the great flight attendant was right there, and told her “ma’am, the armrest must be down for takeoff. You can take a later flight if that would be more comfortable.”

I won’t go into more details, but it was an extremely unpleasant flight. Ok, one more detail…the guy across the aisle got a beer, and put some in a cup….for the dog to drink. See, all my fears of coach ARE well-founded!

Another great trip in the books, look for another one soon…

May 182017
 

So, a lot of this post is likely going to seem a bit familiar since I did this exact same route just four weeks prior. That trip, however, wasn’t the best Lufthansa First has to offer (at least in the air) although it was still a great trip. I was curious to see how this one would compare…and would it satisfy my craving for Lufthansa First for a while.

Rather than get up early, I had a bit of a revelation the night before. Why get up, shower, dress, get sweaty walking to the First Class Terminal when you can just roll out of bed, throw on anything, and walk there and shower…thus gaining nearly 30 minutes of FCT time? That was settled, so all that was needed was to roll out of bed and across the street to Starbucks, have a quick iced coffee, check out, and walk to perhaps my favourite airport terminal in the world. 10 minute walk from the Sheraton, and I was…”home:”

IMG_4154

I don’t think anyone (except maybe me and a few frequent flier nerds) actually walks to the terminal’s lower level entrance, and most get dropped off 0n the “departures” level of the terminal/airport one level up. But, for the few of us who do, Lufthansa has the entrance well-signed:

IMG_4155

Took the lift up, quick check-in and when the agent saw my name he seemed to have a flicker of recognition. He still asked if I’d ever been to the terminal before, and when I said yes he escorted me through security, told me to make myself comfortable, and he would be right back.

I’d heard rumour that the limited edition Easter ducks were long gone at this point, and when he came back five minutes later with my boarding pass, he told me “we’ve been expecting you, and we saved you a special Easter duck knowing you would want one for your collection for sure!” Now if that isn’t service, I don’t know what is…

IMG_4156

I was pretty hungry by this point, so I joined the duck for a breakfast of fresh-squeezed orange juice and some eggs benedict…which was delicious. Not just “airport good” but honestly one of the best eggs benedict that I’ve had anywhere in the world.

IMG_4157

Still not quite full, I decided to be healthy with some of their more “exotic” fruits on the buffet, and had some dragonfruit, mango, and pomegranate…which I promptly offset with a couple of viennoiseries….

IMG_4158

I was offered more water, and while Voss may be good enough for Madonna, I requested some Valser still this time. Why? Because with the First Class Terminal’s water menu…that’s your prerogative!

IMG_4160

After breakfast had a nice long shower and just took some time to relax. Sitting around in lounges gets old quickly, so was nice to use up my time this morning productively before it was time to head to the plane. I was the only one in the terminal headed to Chicago today, so the Porsche to the plane was all mine:

IMG_4161

Long ride around the airport today, which ended with a nice picture of my rides:

IMG_4162

It’s always great being the only one to walk from a car to the plane, and see the looks you get from your fellow passengers when boarding 😉

Lufthansa flight 430
Frankfurt, Germany (FRA) to Chicago, O’Hare (ORD)
Depart 10:45, Arrive 12:45, Flight Time: 9:00
Boeing 747-8i, Registration D-ABYP, Manufactured 2014, Seat 1K
Miles Flown Year-to-Date: 41,043
Lifetime Miles Flown: 2,417,020

Upon boarding champagne was quickly offered, and perfection awaited. Special treat today: 1998 Henriot Cuvée des Enchanteleurs. Don’t get me wrong, I love airlines that pour Krug and Dom, but there’s something extra thoughtful about pouring a slightly more obscure high end champagne. The Sir Winston Churchill on Asiana was memorable, and this Henriot was also a delicious surprise.

IMG_4164

Pre-departure amuse bouche of chevre with mandarin…and if I remember right a roasted red pepper sauce.

IMG_4172

Up in the air, the table was set, and the usual stellar Lufthansa service provided. I must have smiled because upon commenting it’s always nice to see the garlic bread and caviar…

IMG_4174

…they made sure to offer an extra-generous portion of caviar today.

IMG_4175

Trio of starters: marinated tenderloin of veal with lingonberries, smoked rainbow trout with purple potato salad, and leipziger allelei vegetable salad. The salad was underwhelming, but the other two were fantastic.

IMG_4177

Spring onion soup with parmesan cheese and croutons – surprisingly flavourful and tasty!

IMG_4178/>

Time for the main event – decided to go with the fish option today, and the “monkfish in pommery mustard sauce with ginger cucumber and parsley potatoes” was absolutely amazing. I could have done without the potatoes, but the monkfish was delicious.

IMG_4179

Here comes the cheese and dessert cart. I don’t think anyone does cheese like Lufthansa.

IMG_4181

Nice selection, with some sweet biscuits. Fantastic.

IMG_4186

How could I resist finishing with an apple strudel and some Johnny Walker Blue?

IMG_4187

Ok, one more if you insist…

IMG_4189

Somehow, I wasn’t tired after all this food, so opted for a double espresso and a couple of movies.

IMG_4193

After about five hours of movies, it was time for a pre-landing snack. I was recommended the seafood soup with crawfish tails and chilis and the Spanish meat and cheese plate. Went great with another glass of the delicious Henriot and some pretzel bread.

IMG_4194

Quince jelly and my favourite – manchego cheese. Yum.

IMG_4195

A couple of scoops of cassis sorbet and another glass of Henriot to finish off an absolutely delightful flight.

IMG_4196

They wouldn’t let me finish without a couple of chocolates for the road.

IMG_4197

All in all, another fantastic flight with Lufthansa that lives up to my expectations as my favourite first class product in the world. It’s not the most private seat, it’s not the most exotic food, it’s not necessarily “big name” champagne, but what it is – to me – is solid in every respect. I know what I’m going to get, and I don’t have to wonder if the crew will be good, or what could go wrong today. So, instead of having my Lufthansa fix for a bit, you can believe that I’m looking for another opportunity soon to enjoy it. If I’m lucky, it’ll happen this week…

Immigration and customs were a non-event in Chicago with Global Entry, and I was off to Starbucks to try and wake myself up. Seriously America, I leave you alone for a week and you come up with Unicorn Frappucinos? I weep for the future.

IMG_4198

I stopped by the United Club. I don’t know why. It was depressing. Hot, crowded, and felt like a high school cafeteria. I think I might have lasted five minutes before leaving.

United flight 622
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 15:00, Arrive 17:55, Flight Time: 1:55
Airbus A320, Registration N432UA, Manufactured 1996, Seat 2E
Miles Flown Year-to-Date: 41,655
Lifetime Miles Flown: 2,418,532

Not much to say here – I think I dozed on and off the whole flight. It was a United domestic flight – there’s nothing to get excited about after getting off of Lufthansa first. It’s funny how context can really impact things – I’m sure it would have been an exciting and thrilling flight (except for the lack of meal) if it was your first time in domestic first.

I was planning after this trip to stay home for a while, but life had other plans. Next absolutely crazy trip starts in under a week, and let’s just call this trip report “One doesn’t go to Marrakesh to study – one goes on the way to Western Sahara! Very Nice! I LIKE!”

Apr 252017
 

The day of the trip was finally here, and despite lots of last minute changes needed to deal with some unexpected work and personal commitments, I finally was able to salvage part of the trip. Unfortunately, that would mean missing two of the stops we had planned, but at least we would get to Abkhazia which was one of the parts I was super excited for.

American had changed their schedule about three months before my flight, and suddenly my DCA-JFK flight no longer existed. They decided instead to book me on an ERJ-145 flight instead, which meant an involuntary downgrade. Because it was the short part of an international itinerary no compensation was due, and they seemed completely uninterested in helping. Fortunately, about 45 days before the flight they changed schedules again, and there was now an option with first class. It meant a relatively short two hour connection in JFK, but I figured it should be doable in the spring.

Calling in, I got the rare fantastic agent who was able to force availability and get me on the new flight, and all was set. Day of travel I actually had quite a bit of time given the later departure, so decided to risk taking the metro to the airport, which was drama free. Rare occurrence on metro! Had to check-in with an agent to show them my Russian visa, and after they made sure to show me how annoyed they were with having to help me they checked me in and I was on my way to the lounge.

Lounge was serving the usual cheese and crAAckers along with some other unexciting kibble, but who can resist a whole carrot right before Easter?

IMG_3404

Blue skies, and a great view form the lounge at DCA for a bit of plane-watching. Plus, N406YX in the foreground would be my ride up to JFK today:

IMG_3408

Boarding commenced right on time with some rather grouchy gate agents and a total of three emotional support animals for the rather short ride up to JFK.

American Eagle flight 4540
Washington DC, National (DCA) to New York, JFK (JFK)
Depart 14:35, Arrive 15:55, Flight Time: 1:20
Embraer ERJ-175, Registration N406YX, Manufactured 2013, Seat 2A
Miles Flown Year-to-Date: 33,332
Lifetime Miles Flown: 2,405,647

I see lots of complaints online that American is very hit-or-miss with pre-departure drinks, but today was a definite hit. The always classy Chateau le Parker in the finest plastique crystal:

IMG_3415

Shortly after boarding and being seated there was some commotion in the entryway. I didn’t catch the whole conversation but apparently the passenger had accidentally packed some vital medications in the bag she was forced to gate-check, and needed/wanted to get them out. All I heard was the rather nasty gate agent saying “I don’t care what you think you need you ain’t gettin’ the bag now!” Followed by “you know what, you’re a very nasty woman!” from the passenger. I was having visions of Dr. Dao at this point, and had the iPhone really to shoot prize-winning footage….but eventually the pilot who was great managed to calm the situation (after the gate agent yelled at him to) and everything was defused.

After that bit of excitement, departure time came and went…except we weren’t going anywhere. The pilot came on at five minutes past the departure time and told us we would be another 15 minutes because they were trying to locate…a first officer. Apparently the first officer’s dog had died and they were desperately trying to locate a replacement one. Another five minutes passed, and we were assured one bad been found, and he was “on his way” and we “should be out of here” in 15 minutes. Of course, 15 minutes came and went…and no first officer.

Finally, about an hour past departure, the new first officer rocked up and the door was closed a couple minutes later. My 1:45 connection had been reduced to about 40 minutes, so I was hopeful we would make up a little of the time in the air. Great view of the turn over the Pentagon right after departure:

IMG_3730

Once in flight, the crew broke out AA’s finest stemware, and passed around the kibble basket. Since I’m addicted to the DiBella biscotti, I wasn’t complaining for a 42 minute flight. Never seen blueberry lemon before…yum!

IMG_3753

We made up a tiny bit of time, and looks like we would make the gate with about 50 minutes to connect. I had to blink twice to make sure the plane hadn’t entered a time warp on the way when I saw this parked at the terminal:

IMG_3759

So despite flying well over 2 million miles and over 250 transatlantics in each direction, I’ve never flown internationally out of JFK before. I remember the day when international travel almost ensured you would head to O’Hare or JFK, but these days unless you’re flying a smaller international carrier, JFK is super easy to avoid. Of course, it was just my luck that my arriving flight would arrive as far from the International First Lounge as possible, and the departing flight which normally leaves from right by the lounge was also leaving as far away from the lounge as possible.

Ian was perfectly fine skipping the lounge, but I was having none of it, so he met me near my arriving flight and off to the first lounge we went.

I mean, I’m not going to turn down Bollinger and a nice cheese plate!

IMG_3763

Unfortunately, given time constraints, I had to limit myself to around two glasses, and then make the long trek over to my departure gate. I wished Ian well, made sure all his shots were updated for his flight back with the proletariat, and then boarded.

Finnair flight 6
New York, JFK (JFK) to Helsinki, Finland (HEL)
Depart 17:40, Arrive 8:50 next day, Flight Time: 8:10
Airbus A330-300, Registration OH-LTT, Manufactured 2010, Seat 2A
Miles Flown Year-to-Date: 37,449
Lifetime Miles Flown: 2,409,764

I had fortunately booked well in advance, so had one of the “throne” seats on Finnair. On the left side of the plane the rows alternate, with one row having two seats, and the next row having one. In the row with one seat, your footwell is under the centre console of the two seats in front of it…in the row of two your footwells are under the two large tables on either side of the “throne” seat. My fabulous Marimekko branded slippers and amenity kit were already waiting for me:

IMG_3764

Pre-departure champagne, blueberry juice, and water were offered. I asked for a champagne AND a water, and with the sigh that followed you would think I was asking for them to move Heaven and Earth. But, I was successful. I still love the Littala crystal – even for pre-departure drinks. I really need to pick up some of this glassware for at home.

IMG_3765

Unfortunately, right before the door closed, a couple boarded sitting right in front of me with twins who looked no more than a month or two old…and were already crying their lungs out. You have GOT to be kidding me. Seeing the glares they were getting from the other passengers, the purser suggested that all 12 seats in the mini cabin of business class were open, and perhaps they would be more comfortable there. They agreed to move, much to the relief of the other passengers.

With that sorted, time to get comfy and rock the Marimekko slippers!

IMG_3770

About 30 minutes after departure drinks and snacks were finally offered. While I was glad not to see the usual mixed nuts, a single skewered prawn doesn’t really make much of a cocktail snack….

IMG_3780

Even more surprising was that the meal was all served on a single tray. No courses here. I would be less surprised if this was a late departure, or if I requested the executive meal, but nope…everyone got their entire meal on one tray. This looks like something that would be served on a domestic flight in the US and not internationally! That said, the beef was rather tasty along with the potatoes, but the salad and cheese course were rather stingy and disappointing. Definitely one of the most disappointing business class meals I’ve ever had across the Atlantic. Boo to Finnair on this one!

IMG_3781

An hour into flight, my free internet cut out. Supposedly Finnair elites and OneWorld Emeralds get free complimentary internet for the entire flight, but for whatever reason Finnair had forgotten to load this data into the computer for this flight, so everyone was cut off at one hour. Ended up paying for the rest of the flight, which per the purser’s recommendation I will now dispute with AmEx….

Package ice cream for dessert was pretty disappointing as well, but the fun little mini pastries were a nice touch, and there was plenty to go around:

IMG_3784

I still wasn’t tired, so after a bit of time watching tv, I used the call button to ring for another glass of wine. A new/different flight attendant appeared this time, and he was more than happy to bring me one. He also brought a mini snack of mixed nuts and dried fruits. Thought it was odd he served this right after dinner had finished, but it was definitely a nice appreciated touch.

IMG_3788

After finishing this glass of wine I was getting pretty tired, but there was just one problem. Two extremely loud large russian women in the row behind me having a conversation and cackling at a volume that I’m sure even the people back in coach could hear. I’d already asked them several time to keep their voices down because people want to sleep and was just met with a dirty glare in return. The flight attendant who’d brought me the nuts tried to quiet them as well, to no avail. He suggested I could move to the back of the cabin where there were plenty of seats and it might be a bit quieter. Fortunately, when I returned from chatting with him they had mysteriously and suddenly passed out cold. Saved!

At this point I managed to pass out for a nice uninterrupted five hours of solid sleep, waking up just as we crossed the Finnish coast on descent. Flight delivered in the ways that were most important to me, a comfortable seat for sleeping and a cabin temperature that made it possible. The food was a huge let-down, but again, it was adequate. However, if Finnair really wants to compete for connecting traffic they really need to up their game in this department.

We arrived in Helsinki about five minutes late, and only had a 35 minute connection to Moscow to begin with. Fortunately, there is no need to re-clear security in Helsinki, and since we also did not need to clear immigration it was a very easy transit. No time to check out the lounge, but our gates were right next to each other and I think the change of planes took maybe five minutes maximum. Most passengers were already boarded once we got there, so just a few minutes after boarding the door was closed 15 minutes early.

Finnair flight 153
Helsinki, Finland (HEL) to Moscow Sheremetyevo, Russia (SVO)
Depart 9:25, Arrive 11:05, Flight Time: 1:40
Embraer ERJ-190, Registration OH-LKL, Manufactured 2008, Seat 1A
Miles Flown Year-to-Date: 33,877
Lifetime Miles Flown: 2,410,309

There was only one row of eurobusiness 2×2 seating on this ERJ-190, and only one other passenger, so we each had two seats to our self. It should be noted that unlike Lufthansa, Finnair sells all the seats in eurobusiness on the ERJs, so you don’t get a free seat next to you. The only thing you get is a free meal, when those in economy had to pay for buy on board. Not a bad meal for a 90 minute flight, and two main thoughts: yes, the fruit may have been packaged, but was fresher than anything United serves. Maybe being sealed held in some moisture? Also, the flight attendant noted: “surely you would like some champagne, you can’t fly business class without it!” Best flight attendant ever!

IMG_3789

Landed at Sheremetyevo Airport right on time, my first time there since 1989. I’ve been do Domodedevo and Vnukovo since then, but never back to Sheremeyevo. They wanted to make sure and remind me that I love it:

IMG_3792

Immigration was a relative non-affair, with no line at all when we arrived. Got a few questions from the agent, who seemed mildly amused that I spoke Russian. Why do you speak Russian? Where did you learn it? How do you still speak it if it has been more than 20 years? She was seriously curious, and every time I answered the other agent in the booth would giggle. I guess my accent is amusing or something.

Right past immigration there was a check-in flight for connecting flights, and the agent was able to issue our Moscow to Sochi boarding passes, even though it was a separate itinerary. Next stop after checking in was to find Starbucks. I knew there was one at the airport, but we weren’t sure exactly where. We decided to trust the Starbucks app, and head to the next terminal over (connected landside) and search for it. Ian knew better than to resist my need for caffeine, and we were off on the hunt.

On the way, we passed a caviar vending machine. Only in Russia! It was tempting to buy some for our connecting flight…

IMG_3793

All price points from $20 a tin up to well over $100 a tin. I mean, everyone buys $100 worth of caviar from vending machines…right?

IMG_3794

The Starbucks was right by the vending machine, and provided some much-needed fuel to continue on with the day. After sitting and resting for a bit, we were back to the check-in area to try and find our gate. On the way, we ran into the (relatively new) Krasnaya Machina Red Army Hockey Team store. I couldn’t resist posing with the cut-out poster and buying a hat:

IMG_3799

Security wasn’t too bad, except for the guy who was getting busted for trying to take a cage filled with rabbits through the x-ray machine. I mean, totally normal, right?

Next stop was the lounge, which since we had arrived on OneWorld they wouldn’t let me use with my SkyTeam Elite card. Apparently, no lounge access allowed to SkyTeam Elites on domestic flights with Aeroflot? Fortunately, they did accept Priority Pass, so that made short work of the 90 minutes we had left until boarding.

Reasonable selection of food and beverage, and more importantly, places to charge devices. Biggest downside is the lounge was completely dark inside, and emerging from the lounge was like walking back out into bright daylight!

IMG_3800

Boarding was nice and easy, and they actually made time for elites and business class to board first.

Aeroflot flight 1124
Moscow Sheremetyevo, Russia (SVO) to Sochi/Adler, Russia (AER)
Depart 14:00, Arrive 16:30, Flight Time: 2:30
Airbus A321, Registration VP-BAZ, Manufactured 2016, Seat 33C
Miles Flown Year-to-Date: 34,205
Lifetime Miles Flown: 2,411,182

About a 90% full A321 down to Sochi today, but fortunately we had booked the A and C seats and hoped nobody would take B. We asked the gate agent nicely, and she verified it was still open and she wouldn’t put anybody in it. Score!

Scary pre-packaged sandwich, mandarin, and chocolate was offered, along with tea on the two hour flight. Not bad for a $50 ticket. Legroom was also reasonable, much better than you get from most domestic airlines in the US. This was my first time on Aeroflot since the late-1980s, and things have definitely improved with Western aircraft. No more cages of chickens in the luggage racks, no more fold-down seats, and especially no more grumpy Soviet passengers lighting up and chain-smoking the entire flight. It was actually more pleasant than most domestic flights in the US these days…

IMG_3802

Mystery meat sandwich, fruit/chocolate, and a mandarin. Not bad…

IMG_3803

Landed right on time in Sochi, and it was time to begin the adventure!

Apr 032017
 

I don’t usually get too excited for flights, especially when they mean getting up early, but the combination of my room being slightly warm along with my upcoming flight on my favourite product had me up even before I needed to be.

Walked over to the B terminal of the airport, and stopped at Starbucks for a bit of caffeine to get me motivated for the long day ahead. Back to the Sheraton, packed, checked out, and then did the brisk 10 minute outdoor walk to the First Class Terminal. They’re definitely not used to people arriving on foot, but were excellent about checking me in and getting me sorted out.

The lounge was actually rather busy for 8am, and I got the last table in the dining area. I’ve never been here hungry before (usually coming off a redeye) so was nice to be ready to tear into some serious breakfast. Nice table setting to start:L

IMG_3099

This morning’s breakfast menu:

IMG_3100

I decided to go for the eggs benedict and a fresh orange juice. The eggs were actually really good, with just right amount of hollandaise sauce which was just the right tartness. Once again, Lufthansa delivers in my book.

IMG_3101

Now, I may not be Madonna who is rumoured to require Voss water to take her baths in, but I was pretty impressed that the First Class Terminal also has a water menu, which somehow I’ve never noticed on prior trips. Voss for me today!

IMG_3102

Spent a nice 90 minutes in the lounge today, before being told the car was ready to take me to the plane. Unfortunately, there were five of us in the lounge all going to the same plane, so we were packed into one car for the ride. How uncivilized! 😉 But seriously, it’s still a special feeling being driven around the tarmac for a bit before parking right next to your plane:

IMG_3103

There was a long queue in the jetbridge after we took the elevator up, and the driver was having absolutely none of it. “Entschuldigung, bitte!” all the way down, pushing his way passed all the queued up passengers to get on board first. It was on the verge of mildly embarrassing, but at the same time a bit fun to be treated like a celebrity.

Lufthansa flight 430
Frankfurt, Germany (FRA) to Chicago O’Hare (ORD)
Depart 10:40, Arrive 13:10, Flight Time: 9:30
Boeing 747-8i, Registration D-ABYG, Manufactured 2013, Seat 2K
Miles Flown Year-to-Date: 31,507
Lifetime Miles Flown: 2,395,908

Good to see after my last couple of flights that the macadamia nuts are back, and the champagne remains cold!

IMG_3105

After takeoff, an amuse-bouche of tomato gelatin, a mini tomato, mozzarella, pesto, and a crostini:

IMG_3107

Clearly, Lufthansa has gotten the message that I enjoy my caviar. Despite being booked six of eight in first today, the portion took up half of the plate! I should start traveling with my own bread crumb scraper…I clearly make a mess!

IMG_3108

Today’s appetizers were tasty, but not mind-blowing.  Tuna with Caper and Veal Sauce, accompanied by green Asparagus.  Quail Egg and Black Salsify Salad presented with Bolzano Sauce (this one was super tasty), and Grilled Vegetable Terrine, Chive Curd and air-dried Beef.

IMG_3109

I liked how they did the salad after the apps…more courses, and extended things a bit more. The passion fruit dressing, as usual, was weird. One thing I don’t like about Lufthansa is how the feel the need to try funky dressings. Of course, maybe I should be thanking them for broadening my horizons…who knows.

IMG_3110

Went with the sous-vide prime boiled veal with red hot pepper mostarda, root vegetables, and parsley potatoes. Honestly, it wasn’t that good. The veal was flavourless, and the whole thing tasted like something out of a 1970s British cookbook. Boiled and bland.

IMG_3111

But not all was lost…cheese was on the way, and delicious as always. How can you not love a cheese cart like this when everyone else serves you dried out pre-plated crap. Rock salt cheese, St. Agur, Goat Cheese with Honey, L’Explorateur and Langres.

IMG_3112

Gorgeous cheese course. I’m not sure anyone does it quite like Lufthansa.

IMG_3117

My usually Johnny Walker Blue and a couple of chocolates to finish things off. No room for a full dessert today.

IMG_3119

After eating, I was stuffed and tired from being up early, so I shut the window shades to catch some zzzzzs. Rose, silhouetted by the one light…

IMG_3120

After four solid hours of sleep, I woke up just in time for the pre-landing snack. The new snack/landing menu are the same, and you just order from it as you please during the flight. I went with the Italian Spuntino plate with melon and ham skewer, bresaola with creem cheese, guinea fowl confit, arugula veal roll, and parmesan cheese and tomato olive tepanade. Definitely a winner for a second meal. Plus…pretzel bread!

IMG_3123

She insisted I also needed some greens, so I agreed to a salad with chicken as well.

IMG_3125

…and some sweets to finish it off. Not because I wanted them, because she insisted. They were, of course, delicious.

IMG_3127

Once again, a fantastic Lufthansa experience. The food today wasn’t exactly my thing for a few of the courses, but the fantastic service more than made up for it. Unlike lots of other folks, I actually find the Lufthansa seat great for relaxing and sleeping, although it is slightly lacking in the privacy front. I feel like they do classy in a great way that is refined and attention to detail without being at all pretentious. I won’t claim it’s the “best” product in the skies, but is probably the one that meshes best with my personality.

Upon landing, I was worried that once again the Global Entry machines would declare me persona non-grata since I was on a one-way ticket from Egypt. I’ve had very unpleasant experiences with this in the past, so really wasn’t looking forward to what might await me. This time, however, no problems at all and I was through immigration in maybe five minutes and on the way to my connecting flight.

Monorail over to the United gates, not too bad of a line at TSA PreCheck for once, and a quick stop at Starbucks for some caffeine. The wait at Starbucks was much longer than TSA (ugh!) but soon I had my caffeine and was ready to struggle through the last leg home.

United flight 622
Chicago O’Hare (ORD) to Washington DC, National (DCA)
Depart 16:00, Arrive 18:55, Flight Time: 1:55
Boeing 737-800, Registration N33266, Manufactured 2001, Seat 3B
Miles Flown Year-to-Date: 33,119
Lifetime Miles Flown: 2,396,520

What can I say. Generic non-meal United flight so not much to report on. Was too full to attack the snack basket, so had a super uneventful flight.

IMG_3129

With that, another great trip came to a close! Now, what next…

Aug 142016
 

The best part about The Wing lounge was that I could watch the boarding gate while sipping champagne, and as soon as they announced boarding I could just stroll downstairs and to the front of the line. Nice view of our plane:

IMG_2510

There were a few agents milling around, and as soon as I told one “first class” she escorted me straight to the front of the line and the jetway.

Cathay Pacific flight 846
Hong Kong (HKG) to New York, John F Kennedy (JFK)
Depart 18:45, Arrive 22:40, Flight Time: 15:55
Boeing 777-300ER, Registration B-KPL, Manufactured 2009, Seat 2A
Miles Flown Year-to-Date: 136,159
Lifetime Miles Flown: 2,325,296

I was looking forward to an amazing flight this time, having gotten some tips from frequent Cathay fliers. My previous experience was Hong Kong to London, and while I thought it was a great flight, I didn’t think it was amazing. After 195 countries, I still have things to learn…and the reason I felt the service wasn’t “amazing” before is because part of their amazing service is not disturbing you if you don’t want to. However, use the call button, and they are more than happy to help. Today’s crew provided a warm welcome, and showed me to my seat:

IMG_2511

Welcome about glass of Krug was poured:

IMG_2515

Tuna amuse bouche while boarding was taking place and Krug was being enjoyed:

IMG_2516

Krug with a view:

IMG_2518

IMG_2521

Today’s menu:

IMG_2524

IMG_2525

IMG_2526

IMG_2527

Shortly after takeoff the sun was already setting, and more Krug was offered with mixed nuts. This is a small area for improvement, as almonds and cashews aren’t really an inspired choice. I think Lufthansa’s macadamia nuts may win in this category:

IMG_2528

Table was set, Tom Cruise was pouty, and caviar was served:

IMG_2529

Caviar close-up, complete with the mother of pearl spoon. It’s a toss-up who does the best caviar service, but Cathay is definitely one of the best!

IMG_2531

The cauliflower cream soup was pretty bland, and just had a few bites:

IMG_2535

Breaking all my rules had the salad with prawns, and ate them. I figure if anyone can serve non lethal shellfish on a plane it’s Cathay. It was good, but as with the soup rather bland.

IMG_2536

The pork chop was enormous, and the veg flavourful and quite tasty:

IMG_2537

Cheese course was solid, but I have to give the nod to Lufthansa here…if only for the variety of crackers and a few more cheese options:

IMG_2539

At this point, absolutely stuffed, I declined desert and had the bed made up. I didn’t want to sleep for too long so that I could hopefully fall asleep again shortly after landing at 1030p in New York. Still slept 6-7 hours, and woke up with about five hours left in flight. Now, about that dessert I skipped…time for tea and dessert with another movie:

IMG_2540

IMG_2542

About two hours prior to landing seemed like a good time for breakfast. Nice fruit plate, croissants and muffins, and some fresh squeezed orange juice to start things off:

IMG_2544

I had heard rumours this was possible, and the flight attendant seemed a bit confused when I asked for it…but hello scrambled eggs topped with caviar, bacon, sausages, and mushrooms:

IMG_2546

…of course, caviar and scrambled eggs wouldn’t be complete without a glass of krug!

IMG_2547

Overall, an amazing Cathay experience – I couldn’t have asked for much more! Super friendly crew, very comfortable seat, and when I mentioned the cabin was slightly warm they were happy to turn it down a bit. I would have to say with this experience Cathay is right up there with Lufthansa, Singapore, and ANA as my favourite airlines in the world to fly in first!

No drama at all with immigration thanks to Global Entry, and hailing an Uber at JFK was also really easy. Short ride to the hotel for the night.

Change of plans meant I had to head straight to DC from New York instead of going on to Toronto as originally planned. This meant an overnight in New York, or taking a 1am regional train. It was an easy choice, and I stayed at the Sheraton Hong Kong….I mean Sheraton LaGuardia East…in beautiful downtown Flushing…named for being a bit of a toilet…

Uber to LaGuardia in the morning where I had breakfast in the AmEx Centurion Lounge first. Glass of Veuve Cliquot and some eggs benedict while doing some plane watching:

IMG_2550

I haven’t seen a plane this yellow since Hughes Air West in the 1980s!

IMG_2553

Proof I was back in ‘Murica….is it wrong I was hoping it would spontaneously combust?

IMG_2593

Caught the shuttle bus over to the old Marine Terminal for my next flight.

Delta flight 2713, Operated by Shuttle America
New York, LaGuardia (LGA) to Washington DC, National (DCA)
Depart 12:00, Arrive 13:22, Flight Time: 1:22
Embraer E-170, Registration N872RW, Manufactured 2006, Seat 5A
Miles Flown Year-to-Date: 136,373
Lifetime Miles Flown: 2,325,510

Can’t say too much for being in coach, but hey, 40-50 minutes max flight time in economy comfort with a free firefly and orange juice and snack can’t be beat! Only downside was no Biscoff catered today:

IMG_2609

On approach to DCA…welcome home!

IMG_2835

Overall a fantastic trip, and couldn’t have asked for a better set of flights to end my penultimate country tour with. Now there’s only one more to go with Iceland coming up just over two weeks away!

Jul 092016
 

So…I should preface this whole entry by saying that lots and lots of things on this trip didn’t go as planned. Actually, since I’m still in the middle of the trip, who knows what else will change. Originally, it was to be a trip to Turkmenistan to hit country #195 and then a stop in Crimea on the way home (because, hey, why not). Then things got weird. Really weird. But I think suffice to say I’ll just let it unfold segment by segment.

Originally, the plan was to fly DC to Dubai and then pick up a flight with FlyDubai to Ashgabad. Simple and straightforward. I had a booking DC-Zurich-Dubai on an award ticket in United First and Swiss business. Then, about 12 days before departure, Lufthansa first opened up…but not out of DC. Only out of Chicago. Ok, change of plans number one, I’m going to go DC-Chicago-Frankfurt-Dubai with the last two segments in Lufthansa First. I figure since this is my penultimate country trip, I should go big or go home and enjoy it…so Lufthansa First it was to be.

Then, three days before departure, LAX to Frankfurt opened up on the A380 in first. Sold! Of course, when I booked it, I hadn’t really thought about how I was going to get to LA. I could try flights the same morning, but that was a really risky connection. I could go the night before, but fares to LA were outrageous and there were no first class awards. Wait, what’s this…DC to Las Vegas (via Houston) for a really reasonable price? Sold! Ticketed!

Of course, I hadn’t thought about how to go Las Vegas to Los Angeles the next morning, but I figured American, United, Delta and Southwest all fly the route so something would work out.

So, off to the airport it was! It had been so long since I’d flown domestic that I forgot I couldn’t get into the United Club…but that’s what I save those Chase passes for…right? Unfortunately, turns out after handing it over that it had expired. When I asked if they might accept it this one time, her response was “does it LOOK like it’s 2015 to you?!” Uhh…thanks lounge dragon 🙁 You could have just said “sorry, I can’t do that even though I’d like to.” #Phrasing

Boarded right on time, and we’re off to Houston…maybe

United Express flight 6230, operated by Mesa Airlines
Washington DC, National (DCA) to Houston, Intercontinental (IAH)
Depart 15:35, Arrive 18:00, Flight Time: 3:25
Embraer ERJ-170, Registration N89313, Manufactured 2014, Seat 2A

Upon boarding was offered full open bar for pre-departures, so I went with a red wine and a water. When did United get these funky blue plastic glasses? Hint to United: doesn’t help them look any classier! I set my watch to Houston time and tried to get on vacation time.

IMG_1516

While sipping my 2016 Château l’Oscar I looked out the window and saw this:

IMG_1519

Regulated garbage. A very fitting description for US airline catering these days! Then…the pilot came on. We’ve been given a slot time in one hour due to weather in Houston. Ugh. Oh well, flight attendant was great and offered refills on drinks until five minutes later when the pilot came on and informed us we now had a slot time THREE HOURS later due to weather. I called the 1K line instantly and got a very unhelpful agent who told me there was “nothing at all available.” Even when I asked about Chicago, Denver, San Francisco, LA, Dulles, nope, she said no seats anywhere.

Ugh. Since it was going to be three hours we were told to get off the plane, and I made a beeline for the gate where an amazing agent got me the one and only seat via Chicago. Despite all the pressure he was under he did an amazing job and took care of me. Sure, it was the two things I hate: window seats and bulkhead, but he got me out that day!

So, I headed to the bar to get a drink. Where I wondered, wow, how do I have over an hour until my flight to Chicago yet I still get in sooner. That’s when I realized I’d already set my watch to Houston time, and I was about to miss my flight! Ran to the gate where I was pretty much the last one on board, but I made it!

United flight 565
Washington, National (DCA) to Chicago, O’Hare (ORD)
Depart 16:45, Arrive 18:03, Flight Time: 2:18
Airbus A320, Registration N485UA, Manufactured 2001, Seat 1F
Miles Flown Year-to-Date: 104,066
Lifetime Miles Flown: 2,293,591

Still had time for a glass of Château l’Oscar while my seatmate proudly informed me he was on his third PDB beer. Good on you! You’re off to Vegas!

IMG_1525

Pilot announced we “have to shut the doors five minutes ago before we get hit by this line of storms and don’t get out of here!” Totally agree with him…

IMG_1527

After takeoff, there’s not too much to tell. The snack basket came around, and I was glad to see the caramello latte biscotti back in the rotation! Of course, my “water, no ice” wasn’t to be…

IMG_1531

Soon, we were on approach to Chicago. Best part of a window seat is the view:

IMG_1536

Landed a bit early in Chicago, and made the hike from Terminal C to Terminal B. Ran into a friend who’s a flight attendant for United, and by the time we were done chatting it was time to board the Ma and Pa Kettle Express to Vegas, where everyone thinks they’re in group one. Little hint, when they call Global Services for boarding, nobody actually bothers to check your boarding pass, so you can just waltz right on 😉

United flight 599
Chicago, O’Hare (ORD) to Las Vegas, Nevada (LAS)
Depart 19:35, Arrive 21:36, Flight Time: 4:01
Boeing 737-900, Registration N62889, Manufactured 2015, Seat 1F
Miles Flown Year-to-Date: 104,968
Lifetime Miles Flown: 2,295,105

Shortly after takeoff, the warm nuts were served. I applaud the new blend which includes pistachios and some other unidentified nut:

IMG_1546

Of course, this ramekin should never have been used. I nicely pointed it out to the FA so she could take it out of rotation, and got a “whatever, lots of them are like that.” Ugh, way to be classy United.

IMG_1547

The most boring and bland looking meal ever. On the positive side, the broccoli and chicken were perfectly cooked, and when combined with the salad made a relatively healthy meal. For once United wasn’t trying to put me in a carb coma. One of the better meals I’ve had in a while domestically, although that’s not saying a whole lot.

IMG_1549

Somewhere after eating this and a couple glasses of wine I passed out…and woke up nearly three hours later just as we were about to land in Vegas:

IMG_1550

Overall, it was a relatively uninteresting set of domestic flights. United’s catering has clearly gotten slightly better, but the grumpy attitudes of a few flight attendants are still detracting from their attempts to do better. Major kudos, however, to ground staff (not club staff) who really took an unfortunate weather situation and turned it around for me. In retrospect, they did the best they could in a bad situation and got me where I needed to be. So overall, a net win for United on this one!

Next up….now….how do I get to Los Angeles? Called an Uber who took me to the Westin Las Vegas, which I’ll review in the next post…